Customer reviews from whirlpool.com
Whirlpool - 18.2 Cu. Ft. Wide Top-Freezer Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.2
(370 Reviews)
Rating breakdown 370 reviews
5 Stars
206
4 Stars
90
3 Stars
29
2 Stars
15
1 Star
30
83%of customers recommend this product.
(
249 out of
300)
Customer Reviews for Whirlpool - 18.2 Cu. Ft. Wide Top-Freezer Refrigerator - Monochromatic Stainless Steel
Customer Rating
2
on October 30, 2024
Posted by: None
from Justice, Illinois
[This review was collected as part of a promotion.] Not up to par. Now awaiting warranty service for freezer dropping temperature. Sometimes during the day freezer temp drops to 44* and 50* degrees
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 4, 2024
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Refrigerator model/serial number, and reference Case # 615882.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
2
on October 23, 2024
Posted by: Fridge
(This review was collected as part of a promotion.) Not happy with freezer. Can't keep ice cream in it. Mushy soft. items collect ice so can't keep anything in it.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, October 24, 2024
Hello Fridge! We would like to look into this for you. Please email us at canadasocial@whirlpool.com with your model, serial number, and phone number. Please include case/review ID #612684 in the subject line. Thank you! -Max
Written by a customer while visiting whirlpool.com
Customer Rating
4
BASIC
on October 18, 2024
Posted by: Fridge
from St. Petersburg Florida
[This review was collected as part of a promotion.] I have had this for almost 2 months and it makes loud unusual sounds throughout the day
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Very sturdy fridge
on October 10, 2024
Posted by: Big Mac
from Delhi Ontario
(This review was collected as part of a promotion.) Had just over month
Very pleased with unit so far
Really like the different way shelves can be arranged to suit my requirements also super bright light
Easy clean shelves and slider is bonus
Very quiet when running
The enclosed rear was clincher for me no more dust bunnies to vacuum
Sure hope it lasts
Very pleased with unit so far
Really like the different way shelves can be arranged to suit my requirements also super bright light
Easy clean shelves and slider is bonus
Very quiet when running
The enclosed rear was clincher for me no more dust bunnies to vacuum
Sure hope it lasts
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on October 1, 2024
Posted by: Rahila
from Milton Ontario
(This review was collected as part of a promotion.) It's really very good quality and working quiet and perfect . modern and stylish both freidge and deep freezer .I like .
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Super duper fridge
on September 27, 2024
Posted by: Peter
(This review was collected as part of a promotion.) Great refrigerator. Working excellent. It is saving energy. The fridge is excellent.
Written by a customer while visiting whirlpool.com
Customer Rating
2
on September 26, 2024
Posted by: Michael
from Toronto, ON
(This review was collected as part of a promotion.) The screws at the bottom of the freezer door do not come out and therefore we cannot install the freezer door handle. I have issued a claim to the extended warranty company but they will not honour this defect.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 27, 2024
Hello, Michael ! Thank you for reaching out to us. Kindly e-mail us at Canadasocial@Whirlpool.com with your model, serial and phone number; Please include case/review ID# 599553 in the subject line. We look forward to hearing from you! - Eric
Written by a customer while visiting whirlpool.com
Customer Rating
5
Energy efficient
on September 24, 2024
Posted by: Ladypost
from Shedden, Ontario
(This review was collected as part of a promotion.) I love this fridge. It is well laid out and very easy to see what I have in just a glance. It runs quietly and it is so energy efficient.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com