Customer reviews from whirlpool.com
Whirlpool - 18.3 Cu. Ft. Top-Freezer Refrigerator - Black
Average customer rating
4.1
(317 Reviews)
Rating breakdown 317 reviews
5 Stars
166
4 Stars
80
3 Stars
28
2 Stars
15
1 Star
28
82%of customers recommend this product.
(
217 out of
266)
Customer Reviews for Whirlpool - 18.3 Cu. Ft. Top-Freezer Refrigerator - Black
Customer Rating
4
BASIC
on October 18, 2024
Posted by: Fridge
from St. Petersburg Florida
[This review was collected as part of a promotion.] I have had this for almost 2 months and it makes loud unusual sounds throughout the day
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
on October 23, 2024
Posted by: Fridge
[This review was collected as part of a promotion.] Not happy with freezer. Can't keep ice cream in it. Mushy soft. items collect ice so can't keep anything in it.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, October 24, 2024
Hello Fridge! We would like to look into this for you. Please email us at canadasocial@whirlpool.com with your model, serial number, and phone number. Please include case/review ID #612684 in the subject line. Thank you! -Max
Written by a customer while visiting whirlpool.com
Customer Rating
2
on October 30, 2024
Posted by: None
from Justice, Illinois
[This review was collected as part of a promotion.] Not up to par. Now awaiting warranty service for freezer dropping temperature. Sometimes during the day freezer temp drops to 44* and 50* degrees
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 4, 2024
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Refrigerator model/serial number, and reference Case # 615882.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Quiet
on November 5, 2024
Posted by: jan18
from Brunswick Oh
[This review was collected as part of a promotion.] I love this new refrigerator. It's very quiet, and has lots of room for the 2 of us.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great Features!
on November 12, 2024
Posted by: Glo33
from Kingston, Ontario
[This review was collected as part of a promotion.] I really like my new refrigerator, roomy & lots of sheleves which l can adjust
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Bad design on light switch
on November 13, 2024
Posted by: Louice C
This fridge was provided in the new apartment for seniors that we moved into 2 months ago. The layout of our apartment is such that we required a left-handed fridge rather than right-handed. This puts the light switch on the opposite side of the door so you often turn out the light when reaching in because your arm hits the switch. Unfortunately, the worst part is that the switch is sharp and took a chunk of skin off my arm when I was extracting an item from the fridge. I am still nursing this injury after almost 2 weeks. I will have a lasting scar from this injury. So if purchasing this fridge, do not change the door orientation as it may cause injuries
Response from whirlpool.comBy Genosmj, CASOCIALCARE, November 15, 2024
Hello, Louice C! We would like to look into this for you. Please email us at canadasocial@whirlppool.com. Please provide us with your model and serial number, and your phone number, please include the case ID/review # 285998928 in the subject line. Thank you! -Max
Written by a customer while visiting whirlpool.com
Customer Rating
5
Proven relaibility
on December 2, 2024
Posted by: therentlady
from Savannah, GA
[This review was collected as part of a promotion.] Whirlpool refrigerators have proven to be a reliable product.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
great value
on January 1, 2025
Posted by: BruceB
[This review was collected as part of a promotion.] Very large freezer and great fridge. Only had it month or 2 , so far so good
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com