Customer reviews from whirlpool.com
Whirlpool - 18.3 Cu. Ft. Top-Freezer Refrigerator - Black
Average customer rating
4.1
(317 Reviews)
Rating breakdown 317 reviews
5 Stars
166
4 Stars
80
3 Stars
28
2 Stars
15
1 Star
28
82%of customers recommend this product.
(
217 out of
266)
Customer Reviews for Whirlpool - 18.3 Cu. Ft. Top-Freezer Refrigerator - Black
Customer Rating
1
Worst brand , don’t buy whirlpool product please
on February 3, 2021
Posted by: Whirlpool user
from Calgary Alberta
Breaks down after 1year without warranty , they will not cover you, try buying other brands with good quality and extended warranty
No, I would not recommend this to a friend.
Response from whirlpool.comBy THOMPA16, CA SOCIAL CARE , February 16, 2021
Hello, Whirlpool user!
We are so very sorry to hear that you are not completely satisfied with your Whirlpool refrigerator. We appreciate the time and effort you've taken to advise us of your concerns and loss of faith in our appliances. Please accept our apologies for the difficulties and inconvenience you have experienced with your appliance. When one of our products fails to meet a consumer’s expectations it concerns us. We take pride in the design and quality of our products.
Whirlpool continually strives to use only the best components in all our appliances. However, any electrical or mechanical component may malfunction, and we are unable to predict when this might occur. We try to use only the finest materials in our appliances and put them through rigorous quality control tests to assure trouble-free performance.
Again, please accept our apologies for the difficulties and inconvenience you have experienced with your refrigerator.
You are a valued Whirlpool customer and we want to help you! Please email us at canadasocial@whirlpool.com with the model number, serial number, your best contact number, and review ID 242011120. We look forward to hearing from you and hope you have a wonderful day! Thank you, - Andrea
We are so very sorry to hear that you are not completely satisfied with your Whirlpool refrigerator. We appreciate the time and effort you've taken to advise us of your concerns and loss of faith in our appliances. Please accept our apologies for the difficulties and inconvenience you have experienced with your appliance. When one of our products fails to meet a consumer’s expectations it concerns us. We take pride in the design and quality of our products.
Whirlpool continually strives to use only the best components in all our appliances. However, any electrical or mechanical component may malfunction, and we are unable to predict when this might occur. We try to use only the finest materials in our appliances and put them through rigorous quality control tests to assure trouble-free performance.
Again, please accept our apologies for the difficulties and inconvenience you have experienced with your refrigerator.
You are a valued Whirlpool customer and we want to help you! Please email us at canadasocial@whirlpool.com with the model number, serial number, your best contact number, and review ID 242011120. We look forward to hearing from you and hope you have a wonderful day! Thank you, - Andrea
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features.
on June 4, 2021
Posted by: Blondie
from Shafer, Mn
[This review was collected as part of a promotion.] I am very happy with my refrigerator. I love the door space which is big enough to hold more than just condiments. I love having the middle drawer for lunch meats and cheeses. The freezer space is great. Because the dimensions that I was given prior to delivery I was afraid it would be smaller than my old one but it seems so much more roomier and is much more efficient.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Refreshing Refrigerator
on June 10, 2021
Posted by: Ronnie
from St. Paul, Minnesota
[This review was collected as part of a promotion.] This refrigerator is sleek and bright with a beautiful glow inside and out. Out with the dingy old-fashioned and in with the latest basic refrigeration for everyday use appliance. Realistically priced, spaciously designed, clean and sleek refrigerator.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
JUNK DO NOT BUY
on August 4, 2021
Posted by: jennifer
from glen rock pa
I have had this one day. It is already falling apart inside the door. It is not as it appears in the add it is SHINY! It is also very very loud! I am returning immediately. I had a whirpool for 20 years and since it was so great I decided to try again. Quality now stinks. Was on hold for 45 minutes trying to get help .
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Bad Quality
on August 24, 2021
Posted by: Jay1
from Oshawa
Brokedown In 2 years................Very cheap quality
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Just basic
on September 4, 2021
Posted by: Reyna
from Orlando
[This review was collected as part of a promotion.] Nothing to complain no bells and whistles. Do buy a water filter to get better tasting ice.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice refrigerator
on September 4, 2021
Posted by: In need of frig
from Ny
[This review was collected as part of a promotion.] Good size frig with slider cheese/lunch meat compartment, 2 nice compartments with adjustable humidity levels. Rumy freezer.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Dependable, roomy, quiet fridge
on October 14, 2021
Posted by: Jacksonjohn
from Ottawa
[This review was collected as part of a promotion.] In-laws needed a fridge to replace one that was leaking. This Whirlpool fridge was the perfect replacement. Very quiet, tons of capacity and storage space, and very functional design. Would recommend to anyone.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com