Customer reviews from whirlpool.com
Whirlpool - 18.2 Cu. Ft. Wide Top-Freezer Refrigerator - Black
Average customer rating
4.2
(371 Reviews)
Rating breakdown 371 reviews
5 Stars
206
4 Stars
91
3 Stars
29
2 Stars
15
1 Star
30
83%of customers recommend this product.
(
249 out of
300)
Customer Reviews for Whirlpool - 18.2 Cu. Ft. Wide Top-Freezer Refrigerator - Black
Customer Rating
4
New Fridge!
on September 23, 2023
Posted by: prufrock
from St Paul
[This review was collected as part of a promotion.] I received this through a local social service, and I am grateful. It replaced my 40+ year-old fridge, which seemed to be working OK. The old one had French doors, which was a plus; this does not. The freezer space is limited, but I can deal with it. What it needs is a shelf for ice cube trays!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Refrigerator didn't last 2-years
on August 28, 2023
Posted by: Adam
from Chicago, IL
[This review was collected as part of a promotion.] I bought this refrigerator and it's already falling apart less than two years into ownership. How are you supposed to keep your food cold when the gasket breaks? I called to see about having this fixed and was told it's out of warranty.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 28, 2023
Thank you for sharing your insights with us, Adam. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 381365.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Please review!
on August 19, 2023
Posted by: No !
from Stpaul mn.
[This review was collected as part of a promotion.] The compressor went out was not 2 years old. Lost food no replacement . Corporate need to respond. I remember when these appliances were.good the only good thing is they replaced the.compressor /labor
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
It’s the stainless steel for me!
on July 19, 2023
Posted by: MyMC5
from Mississippi
[This review was collected as part of a promotion.] Loving everything about my refrigerator, lil different frame the one I had, but much better!!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Repair
on July 12, 2023
Posted by: Big Dra
from Victoria Texas
[This review was collected as part of a promotion.] Came look at it order part left . 15 min out door . Now got waited . Got part in warehouse but got waited get appointment
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Very good refrigerator
on July 12, 2023
Posted by: Happy camper
[This review was collected as part of a promotion.] I am happy with this refrigerator. It meets my needs adequately.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Works well
on July 3, 2023
Posted by: dO_0
from Santa Barbara CA
[This review was collected as part of a promotion.] Fits space nicely. Love the flex slide bin. Freezes ice quickly, even in the middle of summer. Great product my fridge
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice size
on May 13, 2023
Posted by: Celis
from St. Thomas, United States Virgin IslanfDs
[This review was collected as part of a promotion.] My side by side died and I had to get a new refrigerator. The space would not accommodate another side by side. This was my best option for size and price
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com