Customer reviews from whirlpool.com
Whirlpool - 18.3 Cu. Ft. Top-Freezer Refrigerator - Black
Average customer rating
4.1
(318 Reviews)
Rating breakdown 318 reviews
5 Stars
167
4 Stars
80
3 Stars
28
2 Stars
15
1 Star
28
82%of customers recommend this product.
(
217 out of
266)
Customer Reviews for Whirlpool - 18.3 Cu. Ft. Top-Freezer Refrigerator - Black
Customer Rating
5
Great Second Fridge
on January 30, 2022
Posted by: Warreng
from Crossville, TN
[This review was collected as part of a promotion.] I bought this a month ago and it has worked well for us. Freezer temp a constant 0 degrees F and Fridge temp a constant 37 degrees F.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Large freezer compartment
on February 15, 2022
Posted by: Wanda
from Trenton, ON
[This review was collected as part of a promotion.] Still getting used to layout of compartments. Don't care for door layout.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great top freezer refrigerator we love this produc
on February 18, 2022
Posted by: Sherri
from Stronghurst il
[This review was collected as part of a promotion.] Would recommend this product to anyone will satisfied
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Works well
on February 19, 2022
Posted by: BTYRRELL
from Iowa
[This review was collected as part of a promotion.] This refrigerator has been a good fit in our small space. The black finish looks great. The sliding meat drawer is a handy feature for making bigger items fit on the middle shelf.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Ice maker Frustration!
on February 21, 2022
Posted by: CherB
from Cobble Hill, BC
I bought this Fridge in October 2021 and it was finally delivered in February 2022. Installer went to install icemaker that whirlpool said fit this model fridge and it had a different plug that would not fit. On phone with Whirlpool for over 90 minutes and no one could figure out what part. Was given another part number and ordered. The next one hits fan cover with metal lift rod and won’t work. Problem seems to be this fridge model number ends in 09 and parts list only goes to 06 model (which noted the wrong icemaker to buy) so none of their parts staff know what to do. Unbelievable. I was told would be forwarded to engineering and would receive email with proper part number within 48 hours. I Have not heard back. Frustrating beyond belief that a company can sell a product and not easily be able
To give you the proper part number for their own product. Part numbers given by Whirlpool so far were WPW10715709 and WPW10315446. Neither fit so don’t waste your time buying. Like the fridge but extremely frustrated with the Whirlpool inability to support their own product.
To give you the proper part number for their own product. Part numbers given by Whirlpool so far were WPW10715709 and WPW10315446. Neither fit so don’t waste your time buying. Like the fridge but extremely frustrated with the Whirlpool inability to support their own product.
No, I would not recommend this to a friend.
Response from whirlpool.comBy JAYAM, CA SOCIAL , February 22, 2022
Hello CherB,
We are so sorry for the issues you have experienced with your Whirlpool refrigerator!! We sincerely apologize for this. You are a valued Whirlpool customer and we would like to help you. Please email us at canadasocial@whirlpool.com with the model and the serial number, your, phone number, and your review ID: 254864806. We look forward to hearing from you and we hope you have a wonderful day! ~ Angie
We are so sorry for the issues you have experienced with your Whirlpool refrigerator!! We sincerely apologize for this. You are a valued Whirlpool customer and we would like to help you. Please email us at canadasocial@whirlpool.com with the model and the serial number, your, phone number, and your review ID: 254864806. We look forward to hearing from you and we hope you have a wonderful day! ~ Angie
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features, just what I need!
on March 3, 2022
Posted by: Pleasantsue122
from Spiro, OK
[This review was collected as part of a promotion.] Glad I purchased my refrigerator, looks great and does the job!!!!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Nice
on April 1, 2022
Posted by: Nice but Damages Easily
[This review was collected as part of a promotion.] Nice but it damages easily on the outside. It has a ice maker and nice compartments in the inside.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great appliance
on June 7, 2022
Posted by: MagZ
from Sechelt BC
[This review was collected as part of a promotion.] The fridge and stove look wonderful in my kitchen - quality is superb
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com