Customer reviews from whirlpool.com
Whirlpool - 18.2 Cu. Ft. Wide Top-Freezer Refrigerator - Black
Average customer rating
4.2
(371 Reviews)
Rating breakdown 371 reviews
5 Stars
206
4 Stars
91
3 Stars
29
2 Stars
15
1 Star
30
83%of customers recommend this product.
(
249 out of
300)
Customer Reviews for Whirlpool - 18.2 Cu. Ft. Wide Top-Freezer Refrigerator - Black
Customer Rating
4
It fits and it’s quite
on January 9, 2026
Posted by: Jojo
from Hamilton, Ontario
(This review was collected as part of a promotion.) Happy With my new fridge, I wanted black to match my other appliances and I had a height restriction of 66” and thankfully Whirlpool makes one, I’m even ok with it being old style, freezer on the top, seems to have more room inside. One strange thing, it comes delivered without the handles on, you have to instal them yourself, which in my case, is fine I have decided not to put them on. One complaint I have, is why can’t they make black hinges or black covers for the big ungly metal hinges since the fridge is black…they are an eye soar.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Fridge/freezer was the best value for money
on January 6, 2026
Posted by: Dru542
from Thunder Bay
(This review was collected as part of a promotion.) We bought this and have enjoyed the fridge with the exception that the vegetable drawer could be larger
I would recommend this to a friend!
Response from whirlpool.comBy Branded Team, Consumer Care, January 13, 2026
Hello, Dru! Thank you for taking the time to review your Whirlpool appliance. We want to be a brand you can trust! Should you have any questions or concerns about your product, please feel free to send us an email at CanadaSocial@Whirlpool.com. Kindly provide us with your model and serial number, phone number, and case #897231. Thank you! -Alisha
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good
on January 3, 2026
Posted by: Fridge
(This review was collected as part of a promotion.) It's a good fridge however we do miss our old fridge which had the freezer in the bottom. We got this appliance as part of an energy saving program so we didn't have a choice for the style.
Written by a customer while visiting whirlpool.com
Customer Rating
5
A no brainer
on December 30, 2025
Posted by: Bubba
(This review was collected as part of a promotion.) We just moved into a new house and found ourselves in need of a refrigerator. We checked out the online reviews and selected a Whirlpool model. We are very pleased with the look of the fridge, the flexible layout of the shelves and drawers and the accurate temperature controls. We can finally put big milk and juice containers in the door. We recommend wholeheartedly!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great refrigerator!
on December 9, 2025
Posted by: KD2025
from hamilton
(This review was collected as part of a promotion.) Great refrigerator! Always buy Whirlpool as they provide superior products that last long.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice Fridge
on December 2, 2025
Posted by: KJN1
from Brantford
(This review was collected as part of a promotion.) I like my new fridge and I gave it a high rating.
There is only one thing wrong with it, I can not keep ice cream frozen. It comes 9ut like soft serve.
There is only one thing wrong with it, I can not keep ice cream frozen. It comes 9ut like soft serve.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Whilpool
on November 20, 2025
Posted by: Christensen
from Holdrege, NE
[This review was collected as part of a promotion.] Like refrigerator, but miss light in freezer! We have to use flashlight to find what we need!
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great fridge.
on November 17, 2025
Posted by: IHcasefarmer
from South Dakota
[This review was collected as part of a promotion.] Had it for only a week or so but so far it’s been quite good. I am disappointed there is no egg rack. No place to put them. I love the drawers that slide so smoothly. The interior is well lighted and great use of space to accommodate a wide variety of items. The crisper drawers seem to not keep lettuce crisp however. Lettuce gets wet and wilty. Something to watch. Maybe my settings are wrong. It’s quiet and seems to do a great job otherwise.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com