Customer reviews from whirlpool.com
Whirlpool - 22.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator
Average customer rating
3.9
(25 Reviews)
Rating breakdown 25 reviews
5 Stars
13
4 Stars
5
3 Stars
2
2 Stars
2
1 Star
3
72%of customers recommend this product.
(
18 out of
25)
Customer Reviews for Whirlpool - 22.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator
Customer Rating
1
Very overrated refrig
on June 15, 2020
Posted by: BB36
from Michigan
[This review was collected as part of a promotion.] We bought this refrigerator and appx. 3 months later we had problems. Due to the virus, we had to wait for it to be repaired. 4 major parts had to be replaced and it is barely 6 months old. Very dissatisfied and concerned how it will run a year from now. There is no way a brand new refrigerator should already have so many problems.
No, I would not recommend this to a friend.
Response from whirlpool.comBy nimtzka, Social Care Team, June 23, 2020
Hey BB36, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Ice maker needed to be replaced after 4 months
on July 22, 2020
Posted by: Wandaschool
from Riverview, Florida 33579
I am not impressed with Whirlpool refrigerator. 4 months old and we had to have a new icemaker installed today. Made ice one time. Told it would take another 24 hours to make more. This is our 4th new home. The Whirlpool Applances came with the house. Not our choice.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Harrimm, Social Care, July 29, 2020
Hey Wandaschool, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Also missing a shelf
on January 26, 2021
Posted by: MrsSee
from Ankeny, Iowa
I like the fridge, but it showed up with one less shelf than indicated. I have not been able to contact Whirlpool to get a replacement. Chat is always an hour plus wait and the phone always goes immediately to infinite hold. While the hold music is not bad, it is frustrating. Especially since this was a big argument with my husband that I won to get the counter depth fridge. I promised he would still have room for all his pickles and we don't without the additional shelf!
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
My 1st side by side
on March 16, 2021
Posted by: Elm Traveler
from Elgin, IL
[This review was collected as part of a promotion.] The extra freezer space is great. Downside on both sides, it's narrow. Could not freeze a Costco pot pie in it. I do find ways to fit a lot of food into the fridge. Water/ice feature is great.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Fantastic. Provides excellent organization
on September 15, 2021
Posted by: Janelle
from Milwaukee, WI
[This review was collected as part of a promotion.] A side by side provides great organization. Fantastic
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Have food freezing problem
on January 13, 2020
Posted by: Virgoq
from New Jersey
Within less than a year we started having food freezing problem. We had technician come in twice and replaced two parts already. Did not make any difference. Still facing the same problem
No, I would not recommend this to a friend.
Response from whirlpool.comBy Turnep3, Social Care, January 14, 2020
Hey Virgoq, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Missing shelf
on October 16, 2020
Posted by: Prettygood
from Tucson Arizona
[This review was collected as part of a promotion.] Installation left much to be desired. Refrigerator not level. Attention to detail by Installation crew was missing. A shelf is missing and a plastic strip? taped inside of fridge with no instructions. Ordered black received slate. Needed a replacement urgently and settled for delivery.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Like the side by side feature!
on July 13, 2020
Posted by: Lynn115
from Columbia,SC
[This review was collected as part of a promotion.] I bought my refrigerator a couple of months ago. I like how the freezer compartments are organized. I wish the refrigerator side had a little more space.
The freezer door and the refrigerator door does not match up. The refrigerator door is little higher than the freezer door.
The freezer door and the refrigerator door does not match up. The refrigerator door is little higher than the freezer door.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com