Customer reviews from bestbuy-ca
Beats - Powerbeats Pro Totally Wireless Earphones - Spring Yellow
Average customer rating
3.4
(83 Reviews)
Rating breakdown 83 reviews
5 Stars
34
4 Stars
16
3 Stars
3
2 Stars
7
1 Star
23
57%of customers recommend this product.
(
33 out of
58)
Customer Reviews for Beats - Powerbeats Pro Totally Wireless Earphones - Spring Yellow
Customer Rating
1
All the problems are true
on March 27, 2020
Posted by: Johnfor
from Winnipeg
For the first month they were awesome. Then the problems that I read about before I bought them began.
1- the left ear piece does not consistently connect.
2- if the left connects then the right may not
3 - they constantly need to be re paired with the device you are using. This is supposed to help all the issues but it only helps them not connecting at that moment.
4- one earpiece will not charge even though it says it is charging
5- they discharge in the case if the case is not charging and plugged in. This is pretty amazing as you put fully charged earbuds into the case and the next day they are at zero
6- they do not work seamlessly like air pods do with apple products. You have to keep connecting in Bluetooth.
1- the left ear piece does not consistently connect.
2- if the left connects then the right may not
3 - they constantly need to be re paired with the device you are using. This is supposed to help all the issues but it only helps them not connecting at that moment.
4- one earpiece will not charge even though it says it is charging
5- they discharge in the case if the case is not charging and plugged in. This is pretty amazing as you put fully charged earbuds into the case and the next day they are at zero
6- they do not work seamlessly like air pods do with apple products. You have to keep connecting in Bluetooth.
I have found very very carefully putting them in the case and triple checking they are charging has sometimes helped with charging. Also found not closing the lid on the case helps to avoid self discharge or not charging. But this does not solve the problems only reduces them. So you gently carry them around with the case open which is not practical.
Not sure I have ever used a more frustrating product.
On a positive note. Once you manage to get it all working they sound great.
Written by a customer while visiting bestbuy-ca
Customer Rating
4
Almost perfect
on April 6, 2020
Posted by: Honest Consumer
from BC
Pros:
• Battery life is great. The wireless earphones charge quickly and can be used for a day. The charger itself charges fast as well and can last for a couple of days without needing to be charged.
• Connection is fantastic.
• Sound system when it comes to music is great as well.
• Battery life is great. The wireless earphones charge quickly and can be used for a day. The charger itself charges fast as well and can last for a couple of days without needing to be charged.
• Connection is fantastic.
• Sound system when it comes to music is great as well.
Cons:
• I had issues when using it for phone calls. The connection isn’t as great. For instance, I would try to increase the volume from the wireless earphones but there won’t be a change of volume on the other hand. The person I’m talking to had problems hearing me as well while using this product.
• I had issues when using it for phone calls. The connection isn’t as great. For instance, I would try to increase the volume from the wireless earphones but there won’t be a change of volume on the other hand. The person I’m talking to had problems hearing me as well while using this product.
Overall: The product is worth the price. I’ve only tried one (way cheaper) wireless earphones, so I wouldn’t be able to compare to other ones. What I like about is that I’m not too worried about dropping or losing it cause it’s not small unlike wireless earphones I’ve seen. It’s not huge either that other people would notice it hanging from your ear.
Written by a customer while visiting bestbuy-ca
Customer Rating
4
Almost perfect
on April 6, 2020
Posted by: Honest Consumer
from BC
Pros:
• Battery life is great. The wireless earphones charge quickly and can be used for a day. The charger itself charges fast as well and can last for a couple of days without needing to be charged.
• Connection is fantastic.
• Sound system when it comes to music is great as well.
• Battery life is great. The wireless earphones charge quickly and can be used for a day. The charger itself charges fast as well and can last for a couple of days without needing to be charged.
• Connection is fantastic.
• Sound system when it comes to music is great as well.
Cons:
• I had issues when using it for phone calls. The connection isn’t as great. For instance, I would try to increase the volume from the wireless earphones but there won’t be a change of volume on the other hand. The person I’m talking to had problems hearing me as well while using this product.
• I had issues when using it for phone calls. The connection isn’t as great. For instance, I would try to increase the volume from the wireless earphones but there won’t be a change of volume on the other hand. The person I’m talking to had problems hearing me as well while using this product.
Overall: The product is worth the price. I’ve only tried one (way cheaper) wireless earphones, so I wouldn’t be able to compare to other ones. What I like about is that I’m not too worried about dropping or losing it cause it’s not small unlike wireless earphones I’ve seen. It’s not huge either that other people would notice it hanging from your ear.
Written by a customer while visiting bestbuy-ca
Customer Rating
2
Disappointed - Android User
on April 24, 2020
Posted by: Omer
from Brampton
I've purchased a few Beats By Dre devices including Studio 3 over the ear headphones (2 years ago), Powerbeats Wireless Headphones (3-4 years ago). I was looking for wireless headphones comparable to Airpods and these were the closest since they were compatiable with an Android device. The funny thing about these things is that you can't physically turn them off. When I called Apple Support they didn't know either and then while on the phone I figured it out that I had to put them back in the case and shut it. Then it asked me to complete a software update which I did then issues started happening. Connectivity issues - spoke to Apple support and had to do a hard reset. Since then it's been okay. The sound is fine for me using a Samsung S8 plus which probably needs to be replaced as well. I had a video conference call the other day on my MacBook Pro and it was fine so basically if it's not an Apple product it won't work properly. All I wanted was a good set of headphones for work and activities. Really disappointed in the constant pairing, connectivity issues. I'll never understand why these big companies don't check their firmware first before forcing me to update it.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Best Ear Buds !
on April 25, 2020
Posted by: Adam Stanley
from Toronto
These things are amazing. The sound is unreal, amazing bass! Fit perfectly and don’t fall out or move when running. We go for walks with our kids and my wife and I put one in each of our ears. There’s nothing better out there believe me I’ve gone through a few. Little expensive but who cares treat yourself it’s worth it!
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Truly wireless and won’t leave you hangin’
on April 25, 2020
Posted by: BigFish
from Courtenay
I purchased these headphones from the very helpful staff in Courtenay, BC and they’re stellar. They have a very balanced sound and will never leave your head no matter what activity above water (only water resistant, not waterproof). The charging case is a little large, but the headphones run for a long time so little need to carry it.
For a Beats product the Bass is a little weak, but if you need a headphone that stays on through workouts with great sound you will very satisfied. I use both Apple and Android devices and the sound is great on both. I purchased them with a price match of $100 off and, although still pricey, worth every penny. Take them for a run and you won’t be disappointed.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
1
Read before purchase
on May 9, 2020
Posted by: Ed
from Markham
These have been the most awful set of earbuds I’ve ever purchased.
I’ve only had them for about 4 months, but I only needed them for a month to tell you about the multitude of problems that I’ve encountered.
The first problem is the connection issue. Most times, it fails to connect either one ear phone or even both to the phone. It takes a process of resetting the earbuds to get them working again. It wouldn’t be annoying if I didn’t have to it every time I want to use them.
The second one, is the battery life. It claims to have 9 hours of battery life, but this is just a lie. I get anywhere from 4-5 hours on a single charge. Which is still good but not great.
The third and most crucial one, the built quality. It’s god awful. For $320 you would expect a product to be better made and designed than a $20 AirPods knock off.
The charging case becomes flimsy after the first two weeks and as a result the earbuds won’t connect to the dock correctly, leading to a lot of times of putting them in to charge and then finding out they weren’t because the magnet refused to connect properly. Even when you make sure you put them in correctly, the slightest bump will disconnect them. Also, the Bose b on one of the earbuds completely came off. It’s pathetic.
The charging case becomes flimsy after the first two weeks and as a result the earbuds won’t connect to the dock correctly, leading to a lot of times of putting them in to charge and then finding out they weren’t because the magnet refused to connect properly. Even when you make sure you put them in correctly, the slightest bump will disconnect them. Also, the Bose b on one of the earbuds completely came off. It’s pathetic.
These problems aren’t just mine alone. They’re problems found in thousands of other people’s products. Just do a quick google search before purchase to see for your self.
Don’t get suckered in by the beats logo. You’re better off with jaybirds or the new airpods.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Powerbeats pro
on May 11, 2020
Posted by: Milan
from Toronto
Best,best,best, this are the best earbuds I've ever owned, quality sound #1, phone calls #1,
Noise cancellation its 5 out of 10, but I don't mind, because the sound its just amazing, and before I bought powerbeats pro, I did try the Sony,,,, even JB, nothing beats powerbeats pro!!!! Yes they are expensive but trust me guys they are worth every penny.
Noise cancellation its 5 out of 10, but I don't mind, because the sound its just amazing, and before I bought powerbeats pro, I did try the Sony,,,, even JB, nothing beats powerbeats pro!!!! Yes they are expensive but trust me guys they are worth every penny.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca