Although I have been extremely satisfied with my original GE refrigerator provided by the builder 23 years ago, I decided to continue to stay with the GE brand. However, the performance to date is a little disappointing. The recommended temperature setting for the frig is 3 which is the same as my previous refrigerator. What I have notice is that the frig does not keep items cool unless they are on the top shelve. But if I raise the temperature to 4 (which is still within the recommended range), items on the other shelves do seem to get cooler, but the items on the first shelve will freeze.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Adrian@GEA, GE_Appliances, September 1, 2023
Hello! Thank you for your feedback. We are so sorry to hear that this new refrigerator has not lived up to your expectations when it comes to the temperature gauge. What you are experiencing is not normal operation and we recommend scheduling an in-warranty service appointment with one of our certified technicians to get this issue properly diagnosed and resolved.
You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We are honored to have you as a part of the GE Appliances family, and we are ae confident that our technicians will get this temperature issue resolved as quickly as possible! - Adrian@GEA
Large capacity in the fridge area and you will be surprised how much it holds! The freezer also has a lot of room and a large bin for ice. Only one con that I can see is that it is a little low for me, but that is not a game changer since you know the cubic inch/size when you buy it. I like this fridge!
I was not wanting a top freezer model, but that is the only model that would fit in our space. I am glad that I ended up with this refrigerator!! I LOVE IT!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Charlie@GEA, GE_Appliances, August 10, 2023
Hello,
We appreciate you taking the time to provide us with your feedback. We're so glad to hear that your refrigerator fits perfectly in your space.
We love the sliding deli drawer that provides greater flexibility in your fridge by easily create more space for tall items with an innovative drawer that can be positioned wherever you prefer.
We hope you enjoy your refrigerator for many years to come. Thank you for taking the time to leave us your review and for making GE Appliances a part of your home. -Charlie@GEA
I bought a house and it came with this refrigerator. The person I bought the house from was elderly and in a wheelchair occasionally. Is this refrigerator designed for people that are wheelchair bound? I ask because you can break your back bending down to get anything from the lower portion of the fridge. It is very low to the ground. Is there a way to raise the whole fridge up higher? Aside from this it works fine.
I would recommend this to a friend!
Features
3
Performance
3
Quality
3
Response from geappliances.comBy Charlie@GEA, GE_Appliances, July 12, 2023
Hello,
Thank you for taking the time to leave a review on our website for your new refrigerator. Your feedback is valued and very important to us!
This refrigerator is not specifically designed for the wheelchair bound people. It is a regular model. To level the legs of the refrigerator we recommend taking a look at page 10 of the manual at this link: https://products-salsify.geappliances.com/image/upload/s--LHvQH0y---/7f343bb3bfd4e6c5b5311d39e24b0563b67ace63.pdf?_ga=2.189306411.1033411848.1688995597-302677575.1657120421
We’re confident that you’ll be able to enjoy your refrigerator for years to come and feel free to reach out anytime if there’s any way we can be of assistance. -Charlie@GEA
Ice maker very slow, and fridge/freezer smaller than expected.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, July 7, 2023
Hi,
We're always working to improve the experience of our GE family, so your comments on this refrigerator are well received. If your icemaker is producing ice too slowly, you'll find this article very helpful. Here's a link you can use to view it.
Refrigerator makes too much noise when running. Sounds like it is breathing
Response from geappliances.comBy Charlie@GEA, GE_Appliances, June 26, 2023
Hello there,
Thank you for taking the time to reach out, we hope you’re doing well.
We understand that hearing strange noises from your refrigerator can be concerning, especially if you’re not sure what the noise is from. We recommend taking a look at the article below for a list of normal noises associated with refrigerators and their causes: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If the issue continues to persist we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and if you need additional assistance, please reach out. -Charlie@GEA