Customer reviews from geappliances.com
GE - 30 in. Wide 19.2 Cu. Ft. Top-Freezer Refrigerator with Premium Inner Door Modular Bins - Stainless Steel
Average customer rating
4.1
(197 Reviews)
Rating breakdown 197 reviews
5 Stars
103
4 Stars
43
3 Stars
26
2 Stars
14
1 Star
11
78%of customers recommend this product.
(
134 out of
171)
Customer Reviews for GE - 30 in. Wide 19.2 Cu. Ft. Top-Freezer Refrigerator with Premium Inner Door Modular Bins - Stainless Steel
Customer Rating
4
Perfect size!
on March 12, 2024
Posted by: Colle
So far happy with the product. I did expect the whole thing to be stainless steel but still looks very good.
Written by a customer while visiting geappliances.com
Customer Rating
2
GE® ENERGY STAR® 19.2 Cu. Ft. Top-Freezer Refriger
on February 25, 2024
Posted by: Lovesthesun1
from Long Island, NY
I purchased this unit in 2/24 as size was a major factor in my kitchen.
1. The unit sits too low. When you open the door to the refrigerator the shelves are placed down far. I think the bottom of the freezer comes down too low. So when you look into the refrigerator you really have be bend--almost a squat to reach for anything on the shelves.
If you raise the first shelf to the higest slot, nothing tall can fit on the first shelf--not even a water bottle.
If you raise the first shelf to the higest slot, nothing tall can fit on the first shelf--not even a water bottle.
2. Raising or lowering the second shelf is also a struggle becuase there is the sliding deli drawer. Whether you place it on the left, right or middle will obstruct anthing that you have on the shelf below.
3. Crisper drawers---the temperature is not regulated. The drawers slide out OK, but sill very plastic. These two drawers are on the bottom of the refrigerator. Keeping in mind that the refrigerator sits low so you really have to bend.
4. There is a butter condo which is a plus.
5. There are only two adjustable shelves on the refrigerator door. I think these shelves are mearly meant for the larger containers---milk, juices, etc. Or for many condiments that you can cram into the shelf. If not the items will move on the shelf.
6. There is a shelf-at the way bottom of the door---and since the refrigerator is so low, its practically on the floor. This shelf is useless. It is blocked by the shelves above. This shelf is for the items that are hardly used---if ever. Useless.
7. Temperature control, There is only one temperatur control for the refrigerator and the freezer. How one control can be used for the freezer and regrigerator is a concern. One does not wat freezer burn on the frozen items, but one does not want produce to rot becuase of the wrong temperature.
8. Staninless steel-- Magnets stick to this refrigerator---is it really stainless steel.
9. Fingerprints. DO NOT PURCHASE this unit if you have a family. This unit is not fingerpint resistent and stainless steel cleaner MUST be used.
10. Ice maker--The ice maker is LOUD whent water is filling. The cubes are dispensed in trios. GE states this is normal. Normal if you want an ice pick when needing cubes
11. The unit is quiet
12. Doors--the doors swing wide. Make sure that on install that that the unit is balanced.
The unit is a disappointment. Take your time to research other units before purchasing this one.
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Charlie, GE_Appliances, February 28, 2024
We're sorry to hear that you're less than satisfied with the design of this refrigerator. The temperature control has one knob for the fresh food section and freezer. We recommend referring to the page 5 of the manual at this link:
https://products-salsify.geappliances.com/image/upload/s--RLvbJVUm--/q0ypudlgrw7njxfesvvi.pdf?_ga=2.58540008.375427792.1708955851-1676878804.1700237661&_gl=1*1q7coa5*_ga*MTY3Njg3ODgwNC4xNzAwMjM3NjYx*_ga_1JLE3BZ79Y*MTcwOTEyOTc2OC4zNDMuMS4xNzA5MTMyMTU4LjAuMC4w
Here's some information for cleaning stainless steel appliances:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16574
When the ice bin is full, the pressure from the weight of the cubes can cause the bottom cubes to fuse and clump. To prevent this from happening, discard the clumped ice and check the bin periodically to ensure the ice is not building up. If you do not use a large amount of ice, you can turn off the icemaker and stop ice production to prevent this as well.
https://products-salsify.geappliances.com/image/upload/s--RLvbJVUm--/q0ypudlgrw7njxfesvvi.pdf?_ga=2.58540008.375427792.1708955851-1676878804.1700237661&_gl=1*1q7coa5*_ga*MTY3Njg3ODgwNC4xNzAwMjM3NjYx*_ga_1JLE3BZ79Y*MTcwOTEyOTc2OC4zNDMuMS4xNzA5MTMyMTU4LjAuMC4w
Here's some information for cleaning stainless steel appliances:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16574
When the ice bin is full, the pressure from the weight of the cubes can cause the bottom cubes to fuse and clump. To prevent this from happening, discard the clumped ice and check the bin periodically to ensure the ice is not building up. If you do not use a large amount of ice, you can turn off the icemaker and stop ice production to prevent this as well.
Written by a customer while visiting geappliances.com
Customer Rating
2
GIE19JSNRSS Top Freezer Refrigerator
on February 23, 2024
Posted by: Lovesthesun2024
from Long Island, NY
GIE19JSNRSS Top Freezer Refrigerator With Handle And Icemaker With Energy Star Energy 19 Cubic Feet Capacity - Installed today--First of all, the refrigerator section is too low. You have to bend to see what is on the shelves. The very last shelf on the refrigerator door is useless. One can use this for condements that are never used-if hardly at all. The shelves are far from adjustable. If you move the first shelf higher, any tall items will hit the roof of the refrigerator. If you lower the shelf with the "adjustable deli draw" then area above the crispers draws is cannot be used. One must use stainless steel cleaner on the refrigerator. This refrigerator attracts fingerprints. The concept of this refrigerator is to use the door for the larger containers--milk, OJ--etc. The refrigerator is for all other items. There is a butter condo which is a plus (maybe the only plus). No crate for eggs--so keep your old one if possible. The ice made a few cubes which are sticking together. I think they come out as clumps. There is only one control for the temp of the freezer and refrigerator. One pathetic light for the refrigerator and none for the freezer. Purchased this refrigerator with ice maker and from what I can see the ice comes out in clumps. Ice maker noice is LOUD. The refrigerator and freezer doors swing out-freely.--and do not stop unless the door is held. The refrigerator is quiet, but seems to always run. The plastic drawers have zero substance. This refrigerator replaced a 20 year old Maytag. The GE is subpar to the 20 year old refrigerator. If size and ice maker were not issues, I would have passed on this refrigerator. Do your homework and research!
Features
2
Performance
3
Quality
2
Value
2
Response from geappliances.comBy Charlie, GE_Appliances, February 26, 2024
We're sorry to hear that you're less than satisfied with the design of this refrigerator. If the ice is clumping, please refer to the troubleshooting steps at this link:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21554
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21554
Written by a customer while visiting geappliances.com
Customer Rating
4
Good replacement!
on February 5, 2024
Posted by: DT Fresh
from Dayton, OH
Love the Stainless Steel look. Holds everything the previous refrigerator held(a big deal to me as I didn't know how large the previous refrigerator was). The bottom shelf sits lower than the previous refrigerator but serves its purpose.
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
A great refrigerator!
on November 16, 2023
Posted by: Gmit
from Fort Pierce, Florida
It looks good and has every feature I need. The freezer is excellent. The interior design is perfect.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
las purtas facil de canbiar
on October 5, 2023
Posted by: the reserve
excelente refrigerador muy amplio mantiene todo en una buena temperatura
Written by a customer while visiting geappliances.com
Customer Rating
5
Just the right size and very quiet.
on October 2, 2023
Posted by: RMA 110930
We are satisfied with the simplicity of it and it looks great.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
GE Top Freezer Refrigerator
on September 1, 2023
Posted by: Apple Wood
from Maryland
Although I have been extremely satisfied with my original GE refrigerator provided by the builder 23 years ago, I decided to continue to stay with the GE brand. However, the performance to date is a little disappointing. The recommended temperature setting for the frig is 3 which is the same as my previous refrigerator. What I have notice is that the frig does not keep items cool unless they are on the top shelve. But if I raise the temperature to 4 (which is still within the recommended range), items on the other shelves do seem to get cooler, but the items on the first shelve will freeze.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Adrian@GEA, GE_Appliances, September 1, 2023
Hello! Thank you for your feedback. We are so sorry to hear that this new refrigerator has not lived up to your expectations when it comes to the temperature gauge. What you are experiencing is not normal operation and we recommend scheduling an in-warranty service appointment with one of our certified technicians to get this issue properly diagnosed and resolved.
You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We are honored to have you as a part of the GE Appliances family, and we are ae confident that our technicians will get this temperature issue resolved as quickly as possible! - Adrian@GEA
You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We are honored to have you as a part of the GE Appliances family, and we are ae confident that our technicians will get this temperature issue resolved as quickly as possible! - Adrian@GEA
Written by a customer while visiting geappliances.com