Customer Reviews for GE - 30 in. Wide 19.2 Cu. Ft. Top-Freezer Refrigerator with Premium Inner Door Modular Bins - Stainless Steel
Customer Rating
3
I like the interior, but...
on April 29, 2021
Posted by: ejp1066
from Aurora, CO
I've had this maybe a month. The owners manual indicates that there will be a 'whir' when the fan is on. A whir that is super loud (IMO) and can be heard from another room. I had a tech come out to assess and he has ordered a new fan. But there is no guarantee that will resolve the problem.
Also some items in the freezer seemed to have thawed a bit, but perhaps that was user error. I will have to monitor the issue.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Sharon@GEA, GE_Appliances, April 30, 2021
Hi, Thanks for choosing GE Appliances! It's great to hear you like the interior of your new refrigerator. We're sorry for any issue you've had with the fan and are glad you're taking advantage of your warranty. Feel free to reach out to us if you need anything in the future. Best wishes! - Sharon@GEA
My review title sums it up. Very disappointed with first major purchase in years.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, April 29, 2021
Hi there - Thanks so much for the review. We hate to hear that you aren't pleased with your refrigerator and its performance. This certainly isn't the owner experience we want for you and we do apologize for any inconvenience.
Newer refrigerators have compressors that are designed to run 80% to 90% of the time. This makes them more energy efficient because the greatest amount of energy is used when the compressor cycles on as opposed to when the compressor is actually running. Check out the links below for a few troubleshooting tips.
NORMAL SOUNDS MADE: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
REFRIGERATOR FROST FOOD IN FREEZER: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17809
We hope this helps. Let us know if any questions or concerns come up. -Mikayla@GEA