Customer reviews from geappliances.com
GE - 19.2 Cu. Ft. Top-Freezer Refrigerator with Premium Inner Door Modular Bins - Stainless Steel
Average customer rating
4.1
(176 Reviews)
Rating breakdown 176 reviews
5 Stars
93
4 Stars
39
3 Stars
22
2 Stars
13
1 Star
9
79%of customers recommend this product.
(
125 out of
158)
Customer Reviews for GE - 19.2 Cu. Ft. Top-Freezer Refrigerator with Premium Inner Door Modular Bins - Stainless Steel
Customer Rating
5
Work perfect, great icemaker
on March 26, 2023
Posted by: KnotacareL88
from Newark, De
GE has a great reputation and so far is living up to it
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Adrian@GEA, GE_Appliances, April 5, 2023
Hello there! Thank you for taking the time to provide us with your feedback. We are ecstatic to hear that you are loving your new refrigerator. This is such a beautiful model with many great features that we're sure you'll enjoy. We are honored to have you as a part of our GE Appliances family, and we hope you enjoy your new refrigerator for many years to come. Happy cleaning! - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Ge Refrigerator
on April 4, 2023
Posted by: Tom Clams
from NJ
There is an ice maker but no water
For the price there should be water
For the price there should be water
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
3
Value
2
Response from geappliances.comBy MichaelBatGEA, GEAppliances, April 5, 2023
Hello,
We’re sorry to hear that you’ve been less than impressed with your new refrigerator and its lack of water dispenser. We know that a built-in dispenser can provide a lot of convenience, and not having one can be a bit disappointing. We take your feedback seriously and will send your suggestions to our product team so that a dispenser may be included in more models going forward. Thank you for taking the time to leave us your review and please feel free to reach out with anything you may need. Best regards. -MichaelB@GEA
We’re sorry to hear that you’ve been less than impressed with your new refrigerator and its lack of water dispenser. We know that a built-in dispenser can provide a lot of convenience, and not having one can be a bit disappointing. We take your feedback seriously and will send your suggestions to our product team so that a dispenser may be included in more models going forward. Thank you for taking the time to leave us your review and please feel free to reach out with anything you may need. Best regards. -MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
GE Top Freezer Refrigerator
on September 1, 2023
Posted by: Apple Wood
from Maryland
Although I have been extremely satisfied with my original GE refrigerator provided by the builder 23 years ago, I decided to continue to stay with the GE brand. However, the performance to date is a little disappointing. The recommended temperature setting for the frig is 3 which is the same as my previous refrigerator. What I have notice is that the frig does not keep items cool unless they are on the top shelve. But if I raise the temperature to 4 (which is still within the recommended range), items on the other shelves do seem to get cooler, but the items on the first shelve will freeze.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Adrian@GEA, GE_Appliances, September 1, 2023
Hello! Thank you for your feedback. We are so sorry to hear that this new refrigerator has not lived up to your expectations when it comes to the temperature gauge. What you are experiencing is not normal operation and we recommend scheduling an in-warranty service appointment with one of our certified technicians to get this issue properly diagnosed and resolved.
You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We are honored to have you as a part of the GE Appliances family, and we are ae confident that our technicians will get this temperature issue resolved as quickly as possible! - Adrian@GEA
You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We are honored to have you as a part of the GE Appliances family, and we are ae confident that our technicians will get this temperature issue resolved as quickly as possible! - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
GE® ENERGY STAR® 19.2 Cu. Ft. Top-Freezer Refriger
on February 25, 2024
Posted by: Lovesthesun1
from Long Island, NY
I purchased this unit in 2/24 as size was a major factor in my kitchen.
1. The unit sits too low. When you open the door to the refrigerator the shelves are placed down far. I think the bottom of the freezer comes down too low. So when you look into the refrigerator you really have be bend--almost a squat to reach for anything on the shelves.
If you raise the first shelf to the higest slot, nothing tall can fit on the first shelf--not even a water bottle.
If you raise the first shelf to the higest slot, nothing tall can fit on the first shelf--not even a water bottle.
2. Raising or lowering the second shelf is also a struggle becuase there is the sliding deli drawer. Whether you place it on the left, right or middle will obstruct anthing that you have on the shelf below.
3. Crisper drawers---the temperature is not regulated. The drawers slide out OK, but sill very plastic. These two drawers are on the bottom of the refrigerator. Keeping in mind that the refrigerator sits low so you really have to bend.
4. There is a butter condo which is a plus.
5. There are only two adjustable shelves on the refrigerator door. I think these shelves are mearly meant for the larger containers---milk, juices, etc. Or for many condiments that you can cram into the shelf. If not the items will move on the shelf.
6. There is a shelf-at the way bottom of the door---and since the refrigerator is so low, its practically on the floor. This shelf is useless. It is blocked by the shelves above. This shelf is for the items that are hardly used---if ever. Useless.
7. Temperature control, There is only one temperatur control for the refrigerator and the freezer. How one control can be used for the freezer and regrigerator is a concern. One does not wat freezer burn on the frozen items, but one does not want produce to rot becuase of the wrong temperature.
8. Staninless steel-- Magnets stick to this refrigerator---is it really stainless steel.
9. Fingerprints. DO NOT PURCHASE this unit if you have a family. This unit is not fingerpint resistent and stainless steel cleaner MUST be used.
10. Ice maker--The ice maker is LOUD whent water is filling. The cubes are dispensed in trios. GE states this is normal. Normal if you want an ice pick when needing cubes
11. The unit is quiet
12. Doors--the doors swing wide. Make sure that on install that that the unit is balanced.
The unit is a disappointment. Take your time to research other units before purchasing this one.
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Charlie, GE_Appliances, February 28, 2024
We're sorry to hear that you're less than satisfied with the design of this refrigerator. The temperature control has one knob for the fresh food section and freezer. We recommend referring to the page 5 of the manual at this link:
https://products-salsify.geappliances.com/image/upload/s--RLvbJVUm--/q0ypudlgrw7njxfesvvi.pdf?_ga=2.58540008.375427792.1708955851-1676878804.1700237661&_gl=1*1q7coa5*_ga*MTY3Njg3ODgwNC4xNzAwMjM3NjYx*_ga_1JLE3BZ79Y*MTcwOTEyOTc2OC4zNDMuMS4xNzA5MTMyMTU4LjAuMC4w
Here's some information for cleaning stainless steel appliances:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16574
When the ice bin is full, the pressure from the weight of the cubes can cause the bottom cubes to fuse and clump. To prevent this from happening, discard the clumped ice and check the bin periodically to ensure the ice is not building up. If you do not use a large amount of ice, you can turn off the icemaker and stop ice production to prevent this as well.
https://products-salsify.geappliances.com/image/upload/s--RLvbJVUm--/q0ypudlgrw7njxfesvvi.pdf?_ga=2.58540008.375427792.1708955851-1676878804.1700237661&_gl=1*1q7coa5*_ga*MTY3Njg3ODgwNC4xNzAwMjM3NjYx*_ga_1JLE3BZ79Y*MTcwOTEyOTc2OC4zNDMuMS4xNzA5MTMyMTU4LjAuMC4w
Here's some information for cleaning stainless steel appliances:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16574
When the ice bin is full, the pressure from the weight of the cubes can cause the bottom cubes to fuse and clump. To prevent this from happening, discard the clumped ice and check the bin periodically to ensure the ice is not building up. If you do not use a large amount of ice, you can turn off the icemaker and stop ice production to prevent this as well.
Written by a customer while visiting geappliances.com
Customer Rating
5
G.E. 30” top freezer fridge
on September 22, 2024
Posted by: RolandL
from Worcester, Mass
I returned a Whirlpool fridge of the same size due to defective fan design which cause rattling and replaced it with this GE model which is far superior. It is quiet and stainless steel finish is far better. All around it is a better quality fridge.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Adrian, GE_Appliances, October 3, 2024
We are ecstatic that you are loving your new refrigerator and its stainless finish. This is such a beautiful model with many great features that we are happy to hear you’re enjoying. We are honored to have you as a part of the GE Appliances family, and we hope you enjoy your refrigerator for many years to come!
Written by a customer while visiting geappliances.com
Customer Rating
3
Very good
on July 15, 2020
Posted by: Amelita
from New York NY
Plenty space but I have to bend to get anything out and that’s inconvenient. The freezer is great.
No, I would not recommend this to a friend.
Features
3
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
wish i had bought another brand !
on June 19, 2020
Posted by: BILLYBOB YANK
from JAMESTOWN TN
the writing guidelines keep me from telling about the product be cause I would not have any thing good to say.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
4
great inner layout.
on August 3, 2022
Posted by: sblack
very happy overall with refrigerator. however, do not like stainless finish. super hard to keep clean.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com