Customer reviews from geappliances.com
GE - 19.2 Cu. Ft. Top-Freezer Refrigerator with Premium Inner Door Modular Bins - Stainless Steel
Average customer rating
4.1
(176 Reviews)
Rating breakdown 176 reviews
5 Stars
93
4 Stars
39
3 Stars
22
2 Stars
13
1 Star
9
79%of customers recommend this product.
(
125 out of
158)
Customer Reviews for GE - 19.2 Cu. Ft. Top-Freezer Refrigerator with Premium Inner Door Modular Bins - Stainless Steel
Customer Rating
3
Inexpensive
on June 6, 2022
Posted by: lsyddall
from Las vegas, NV
It doesn't seem to get cold enough, even on coldest setting.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
4
Value
3
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, June 14, 2022
Hello - Thank you for writing a review on your new refrigerator. Sorry to hear that it's not getting as cold as expected. You've selected a wonderful model and we have some great tips and tricks that can help. Please view the following link here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185&_ga=2.251507972.347256702.1655130409-1494055081.1654541270
If the above troubleshooting doesn't resolve the issue, make use of the warranty by scheduling service. You can schedule an appointment by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope that this helps. Let us know if any other questions or concerns come up. Thanks again! -Mikayla@GEA
If the above troubleshooting doesn't resolve the issue, make use of the warranty by scheduling service. You can schedule an appointment by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope that this helps. Let us know if any other questions or concerns come up. Thanks again! -Mikayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Ok...except ice maker. Will make 2 drops then quit
on June 7, 2022
Posted by: Pandad
from Medina, Ohio
Ok...except ice maker. Will make 2 drops then quit. Very frustrating since old refrigerator had a great ice maker. I have seen others complain about same issue. You would think GE would address the problem. Having to have service on a new appliance is not a good mark for the maker!
I would recommend this to a friend!
Features
4
Performance
3
Quality
3
Value
4
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, June 17, 2022
Hi there - Thank you for posting a review on your refrigerator. It's nice to see that you're pleased with its appearance, but we do apologize that the ice maker isn't working properly. Check out the links below for a few troubleshooting tips to try:
REFRIGERATORS - ICEMAKER NOT PRODUCING ICE: https://products.geappliances.com/appliance/gea-support-search-content?contentId=39364&_ga=2.106356225.347256702.1655130409-1494055081.1654541270
REFRIGERATOR - SLOW ICE PRODUCTION: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17763&_ga=2.122091017.347256702.1655130409-1494055081.1654541270
If the above doesn't resolve the issue, make use of the warranty by scheduling service. You can schedule an appointment by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope that this helps. Please let us know if any questions come up. -Mikayla@GEA
REFRIGERATORS - ICEMAKER NOT PRODUCING ICE: https://products.geappliances.com/appliance/gea-support-search-content?contentId=39364&_ga=2.106356225.347256702.1655130409-1494055081.1654541270
REFRIGERATOR - SLOW ICE PRODUCTION: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17763&_ga=2.122091017.347256702.1655130409-1494055081.1654541270
If the above doesn't resolve the issue, make use of the warranty by scheduling service. You can schedule an appointment by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope that this helps. Please let us know if any questions come up. -Mikayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
New Fridge For Mom
on June 20, 2022
Posted by: Moms New Fridge
from Richmond VA
I love this new fridge, it is the first new one I have had in 15 years, loving it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Verry Happy With This Frig
on June 21, 2022
Posted by: ChrispyG
from Crawfordville FL
So happy to have this refrigerator and one that works well. We previously had another brand top-of-the line larger frig with French door and extra deli drawer that we were never happy with and never worked right.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Does the job
on June 23, 2022
Posted by: Jujy
from Long beach ca
We renovated a small condo and this was the best option for fit. It is surprisingly spacious and has worked well for the 2 months we've had it. Ive maker works. I need to find out if there is a filter option.
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great layout and high quality finish
on July 15, 2022
Posted by: JG327
from Bel Air, MD
Lots of adjustable storage areas sensibly laid out.
No defects in finish noted either inside or out.
Adding a light to freezer compartment would be useful
No defects in finish noted either inside or out.
Adding a light to freezer compartment would be useful
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
The worst refrigerator ever
on July 17, 2022
Posted by: GMA7874
from Jersey
Terrible product and I’m sure I’m not the first one to say the same thing
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, July 25, 2022
Hi there, we're so sorry to know you're not enjoying your refrigerator. We would never expect this sort of reaction so please know if there's anything we can do to improve your ownership experience you can always message us on social media.
We're wishing you the best and we appreciate you reaching out.
Guy@GEA
We're wishing you the best and we appreciate you reaching out.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Disappointed.
on July 18, 2022
Posted by: allie427
from South Amboy, NJ
My brand new refrigerator is set to the coldest possible setting and the reading of my independent thermostat reads near dangerously hot level. I am not happy. And what the heck is it with the hole on the front of the appliance? You couldn't put a same color filler or some sort of button that would improve the appearance??? Come on GE!!! Get it together!!!
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com