Customer Reviews for GE - 30 in. Wide 19.2 Cu. Ft. Top-Freezer Refrigerator with Premium Inner Door Modular Bins - Stainless Steel
Customer Rating
1
Ice Maker doesn't work
on May 14, 2022
Posted by: June in NJ
from New Jersey
New fridge, after connecting the water line. Ice maker does not make ice. Have handyman check it twice and confirm electric component is bad. Has to get repair for a "New" fridge. Disappointed with the quality of the products.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sarah@GEA, GE_Appliances, May 16, 2022
Hey there, and thanks for letting us know about this. We hate to hear the ice maker isn’t working for you – we know how frustrating this must be to deal with, especially with a new refrigerator. This isn’t the quality ownership experience we want to provide for you, and we regret any inconvenience caused.
After reviewing our system, we do see you have a service appointment pending; the technician will be able to address your ice maker concern. If you need to reach back out to the service department for any reason, they are available at 1-800-432-2737. Our team will review your feedback for future development, and we appreciate hearing from you; we always want to know of any possible areas of concern, and your insights are appreciated.
Going forward, we will do all we can to earn your trust in our brand. We are confident both the ice maker and the overall refrigerator will serve your needs well once this repair has been completed. If you have any other concerns or questions, we are always happy to offer assistance. -Sarah@GEA
It's a basic refrigerator/top freezer. The refrigerator compartment has an LED light that emits a weird blue glow; but no light in the freezer (yuck). The refrigerator compartment has a small "snack drawer" that slides horizontally below the top shelf; it's cute, but it doesn't have too much functionality and takes away from the more desirable height space between shelves. It's much more noisy when it's cooling compared to my old refrigerator, but at least it cools down quickly to desired temperature. Stainless steel doors do resist fingerprints and don't leave streaks when wiping clean. I needed a smaller refrigerator immediately for my tiny kitchen and this was the only brand/model available for immediate delivery. It's OK and functional, but I might have chosen something else if stores/online sources had other options in inventory.
Runs great. hooked up to current water supply by my daughter. She said a part by the bottom fridge is the reason for vibrating noise. Ice maker works but a little slow. Compartment in each door. Bottom shelf in door is tight. Make sure when the fridge is delivered that the film on door is pealed off before handles are installed.
I would recommend this to a friend!
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Joyce@GEA, GE_Appliances , May 9, 2022
Hello- Thanks so much for your purchase. We are so happy to hear your new refrigerator is running great. We appreciate your feedback and agree the film is difficult to remove once the handles are installed. It is best to remove it before installing the handles. We just recommend being really careful not to scratch the surface. If you have any questions in the future or need anything, please reach out to us. We are here to help! Joyce@GEA
This refrigerator is one of a kind, it is very modern and stylish. Keeps cold food cold and frozen food frozen. Built sturdy and durable to last and has plenty of shelf space to store what you need to store. I highly recommend this refrigerator, it is a great addition to any kitchen.