Customer reviews from geappliances.com
GE - 21.9 Cu. Ft. Top-Freezer Refrigerator
Average customer rating
4.3
(251 Reviews)
Rating breakdown 251 reviews
5 Stars
140
4 Stars
71
3 Stars
18
2 Stars
12
1 Star
10
82%of customers recommend this product.
(
190 out of
231)
Customer Reviews for GE - 21.9 Cu. Ft. Top-Freezer Refrigerator
Customer Rating
1
worst fridge i ever bought
on August 21, 2022
Posted by: the hitman
from monson mass
My experience is the top and bottem doors do not align, there arent wheels so you scratch your floor everytime you move the fridge, when removing anything frozen and something else false out the lower fridge door gets a new dent as the food bounces off the cheap stainless. only the doors are stainless not the entire fridge, i thought i bought an entire stinless fridge so that is missleading, the fridge is louder than I would have expected. the freezer always unseals when you open the fridge door leaving me with a wet freezer too many times as items melted.and i paid a lot for this piece of junk. for me GE once again proved its a lower quality hardgood. oh and lastly one temp controller for both the fridge and freezer which if you think about it the frideg is either too cold or the freezer is too warm depending on the setting.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, September 7, 2022
Hi,
Thank you so much for providing your feedback about this refrigerator. We're truly sorry to hear about the issues you are having with the noise and gasket. Your concerns about the quality of the product will be shared with our development team so that improvements can be made. We do have an article with information about adjusting/replacing the door gaskets.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16609
If you have any questions, please let us know anytime. Mike@GEA
Thank you so much for providing your feedback about this refrigerator. We're truly sorry to hear about the issues you are having with the noise and gasket. Your concerns about the quality of the product will be shared with our development team so that improvements can be made. We do have an article with information about adjusting/replacing the door gaskets.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16609
If you have any questions, please let us know anytime. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
GE Refrig.
on June 23, 2020
Posted by: DennisKr
from Iowa
It is average. The design of the shelving is not ideal by far. Not much flexibility. The front of the shelves are too far back, even though there are about 4" of dead space between the front of the shelves and door's plastic bins.... wasted space that could be used for more shelving. Bending over to reach the front of the shelf is back-breaking needlessly, as our head hits the freezer door. I can't find where there are optional shelf designs to purchase. It would be nice if one shelf was split in the middle, thus allowing half of it to be one height and the other half to be a different height.
No, I would not recommend this to a friend.
Features
1
Performance
4
Quality
3
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
4
FEATURES-WORKING WHRN IT IS RUNNING
on December 3, 2020
Posted by: BANG
from DUBLIN OHIO
WHEN WORKING NOISE LEVEL IS VERY AND ANNOYING..OVERALL IT IS NOT BAD..
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Not durable
on December 3, 2020
Posted by: Rvaldez00
from Ca
Shelves on the fridge, seem to not be sturdy. Door cover it, are not the same with. So you’re not able to see the bottom one, at all.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
4
Looks Great
on December 5, 2020
Posted by: backbreaker
Design is not user friendly. It is a back breaker!
No, I would not recommend this to a friend.
Features
3
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
3
DISAPPOINTED
on March 4, 2021
Posted by: Louise529
from New Jersey
Disappointed in the amount of shelf space in refrigerator. Shelves could have been deeper. Shelf relocation options are very limited. Door storage has extra space but for my usage, shelving is more important to me. Freezer space is perfect!! Disappointed considering I waited 6 months for delivery.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Sharon@GEA, GE_Appliances, March 4, 2021
Hi Louise529 - Thanks for sharing your feedback, it’s greatly appreciated! Since we're always striving toward making improvements in our products, we'll be sure and pass along your comments about the shelf space and depth to our refrigerator design team. They review these on a regular basis. Thanks for choosing GE Appliances! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Surprised with the space!
on December 17, 2020
Posted by: bt511
from Cincinnati, OH.
Have only had a few days, so far so good. Getting use to differences from my old side by side of 20yrs., it will take a little time.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Never been this disappointed in an appliance
on November 5, 2021
Posted by: KCPat
from Pompano Beach, FL
The top freezer door pops open all the time. It does not stay closed if it is closed too hard or soft. It also pops open if the bottom door is closed too hard. With teens in my house, even though they know to be careful, we have lost so much food due to freezer door being wide open all night long. There is also no light in the freezer.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, November 8, 2021
Hello, Thanks for sharing your concern and giving us a chance to help! Your situation with the freezer door popping open isn't that unusual. Here are some great tips to prevent it from happening: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16979
Many of our top mount models don't include an interior freezer light. We're sorry for any inconvenience this may cause. Have a wonderful day and thanks for making GE Appliances a part of your home! We're always here to help. - Sharon@GEA
Many of our top mount models don't include an interior freezer light. We're sorry for any inconvenience this may cause. Have a wonderful day and thanks for making GE Appliances a part of your home! We're always here to help. - Sharon@GEA
Written by a customer while visiting geappliances.com