Customer reviews from geappliances.com
GE - 30 in. Wide 19.2 Cu. Ft. Top-Freezer Refrigerator with Premium Inner Door Modular Bins - Stainless Steel
Average customer rating
4.3
(288 Reviews)
Rating breakdown 288 reviews
5 Stars
171
4 Stars
61
3 Stars
28
2 Stars
18
1 Star
10
84%of customers recommend this product.
(
213 out of
254)
Customer Reviews for GE - 30 in. Wide 19.2 Cu. Ft. Top-Freezer Refrigerator with Premium Inner Door Modular Bins - Stainless Steel
Customer Rating
3
Very basic and mediocre
on July 1, 2023
Posted by: MipMipco
Very inefficient design. The refigirator under the freezer is so low that you have to bend in half each time to get something. Shelves are too deep and to get something you have to make complex motions.
No ice maker plastic tray is supplied. Cheap trick
No ice maker plastic tray is supplied. Cheap trick
Features
2
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Charlie@GEA, GE_Appliances, July 3, 2023
Hi there,
We're sorry to hear that you are less impressed with the top freezer refrigerator.
We are constantly working to improve our products and we’ll definitely let the product team know that a proper designing of the shelves can help make this fantastic fridge even better.
We hope that the more you use your refrigerator the more you will like it. If you have any questions in the future, please let us know. We are here to help! -Charlie@GEA
We're sorry to hear that you are less impressed with the top freezer refrigerator.
We are constantly working to improve our products and we’ll definitely let the product team know that a proper designing of the shelves can help make this fantastic fridge even better.
We hope that the more you use your refrigerator the more you will like it. If you have any questions in the future, please let us know. We are here to help! -Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
on June 23, 2023
Posted by: CAPJML
from Fredericksburg, VA
It seems to run all the time and it's noisy. But it cool good.
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Refrigerator Review
on June 16, 2023
Posted by: Kimberly Redmond
from Duanesburg NY
Very disappointed , does not keep my freezer items frozen
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
2
Value
2
Response from geappliances.comBy Adrian@GEA, GE_Appliances, June 16, 2023
Hi! Thank you for taking the time to provide us with your valuable feedback. We are so sorry to hear that your freezer is not keeping items frozen. Our best suggestion is to adjust your freezer temperature to a cooler setting. If adjusting your freezer temperature to a cooler setting does not resolve this issue, service will be needed.
You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We appreciate you choosing GE Appliances for your home, and we hope you are able to enjoy your new refrigerator for many years to come! - Adrian@GEA
You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We appreciate you choosing GE Appliances for your home, and we hope you are able to enjoy your new refrigerator for many years to come! - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Expectacular item
on June 8, 2023
Posted by: Anonymous
from Cabo Rojo, Puerto Rico
Love it,is comfortable ,have a great space and it looks beautiful in my kitchen
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great layout and features. We love this fridge.
on June 3, 2023
Posted by: Captain Buff
from Indian River MI
Great layout and features, energy saving without sacrificing performance. We love this fridge.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Silvercool
on June 1, 2023
Posted by: Microphase
The fridge does a great job at maintaining the correct temperature and slow to defrost if turned down by mistake.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Roomy
on May 22, 2023
Posted by: Silver stud 2
from Schenectady NY
It needs to be defrosted which is odd for this time.
Features
5
Performance
2
Quality
3
Response from geappliances.comBy Jonathon@GEA, GE Appliances , May 24, 2023
Hello - Thank you so much for taking some time to connect and share your review. We really appreciate seeing how our appliances are performing.
We are glad to see that you are enjoying the features and spacious storage. You've definitely made a great choice for your home. The moisture you are noticing is likely from the defrost being blocked by something, this can cause the freezer to struggle to keep up with releasing the humidity.
If you are still noticing this issue persist after rearranging the freezer and everything, then we'd recommend getting one of our approved technicians out to check everything. You can schedule by calling 1-800-432-2737 or by visiting this link here: https://www.geappliances.com/ge/service-and-support/service.htm
Thanks again for connecting. We hope you have a great week. - Jonathon@GEA
We are glad to see that you are enjoying the features and spacious storage. You've definitely made a great choice for your home. The moisture you are noticing is likely from the defrost being blocked by something, this can cause the freezer to struggle to keep up with releasing the humidity.
If you are still noticing this issue persist after rearranging the freezer and everything, then we'd recommend getting one of our approved technicians out to check everything. You can schedule by calling 1-800-432-2737 or by visiting this link here: https://www.geappliances.com/ge/service-and-support/service.htm
Thanks again for connecting. We hope you have a great week. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
OK for home use.
on May 20, 2023
Posted by: BJ2023
from Colorado
Does not get cold enough, hovers @ 46 degrees after 3 weeks running.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy MichaelBatGEA, GEAppliances, May 22, 2023
Hello,
Refrigerators are an important part of our everyday lives, and having one that doesn’t get cold enough can definitely be cause for concern. We’re so sorry to hear that your new refrigerator hasn’t been cooling correctly, and we want to help. We recommend taking a look at the article below for some things you can check on your own.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185
If none of that helps, and if you haven’t already, we recommend taking advantage of your warranty and scheduling an appointment with our factory service team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm. Thank you for taking the time to leave us your feedback and please know that we are here should you need any assistance from us in the future. -MichaelB@GEA
Refrigerators are an important part of our everyday lives, and having one that doesn’t get cold enough can definitely be cause for concern. We’re so sorry to hear that your new refrigerator hasn’t been cooling correctly, and we want to help. We recommend taking a look at the article below for some things you can check on your own.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185
If none of that helps, and if you haven’t already, we recommend taking advantage of your warranty and scheduling an appointment with our factory service team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm. Thank you for taking the time to leave us your feedback and please know that we are here should you need any assistance from us in the future. -MichaelB@GEA
Written by a customer while visiting geappliances.com