Customer reviews from geappliances.com
GE - 19.2 Cu. Ft. Top-Freezer Refrigerator with LED Internal Lighting - Black
Average customer rating
4.3
(134 Reviews)
Rating breakdown 134 reviews
5 Stars
74
4 Stars
37
3 Stars
15
2 Stars
6
1 Star
2
82%of customers recommend this product.
(
100 out of
122)
Customer Reviews for GE - 19.2 Cu. Ft. Top-Freezer Refrigerator with LED Internal Lighting - Black
Customer Rating
3
No filtration system
on April 23, 2024
Posted by: Filtration
from 334601
I cannot find a filter on this model. ice maker works great but water taste really bad without a filter system.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
4
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, April 25, 2024
We are happy to assist you with this refrigerator. This model does not offer a compatible filter, as it does not have a water dispenser. We recommend a water line filter for your icemaker in this case.
Written by a customer while visiting geappliances.com
Customer Rating
4
Looks Great!!!
on June 7, 2024
Posted by: ALSY
from Golden Valley, MN
Freezer has enough space for our frozen items. Below the freezer has several panels for use.
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great appliance
on June 26, 2024
Posted by: Tishh
So far I love my new refrigerator it has exceeded my expectations by how well it works
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love this frig!!
on June 26, 2024
Posted by: AlfieG
A lot of storage for a 19.2cc. ft. Really like the large top freezer, plenty of space for frozen items. Also plenty of shelf storage in the door, even for 2 litre or gallon containers. Very satisfid with purchas.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Not a good design
on July 8, 2024
Posted by: Mika_Yukiko
from Illinois
My apartment complex ended up replacing all units with this refrigerator and it is so loud. The freezer hisses constantly and the air flow is easily obstructed if you actually fill the freezer. I barely have anything in it and it just defrosts stuff half of the time. Even turned up to the coldest setting. When I had it on a normal setting, my dairy products would start going bad in a few days in the fridge. The fridge section is way too low as well. I'm disabled and I pretty much throw out my back bending down to get stuff out of it. It's disappointing since the previous thirty year old fridge worked wonders and had more stable shelfs to boot. The spacing for the shelves are a bit off since the fridge is low. It makes it hard to put things like gallons of milk on one shelf and still having room on the bottom or middle for various sizes of food and drink products. I wish there were taller options that worked for an apartment that were the same depth and width.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Jonathon, GE_Appliances, July 11, 2024
We want to help out with your refrigerator not cooling well. You can view the following article for tips that can help out with getting better cooling performance. (https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185). If you are still experiencing issues, we suggest scheduling service. You can do so by calling 1-800-432-2737 or by visiting this link here (https://www.geappliances.com/ge/service-and-support/service.htm).
Written by a customer while visiting geappliances.com
Customer Rating
2
Poor design.
on July 19, 2024
Posted by: Steven GW
Not very well designed. Only one control selector that sets temp for freezer and refrigerator. The freezer has a vent that cools the refrigerator. Didn't work at first. The frig was room temp at best and freezer was ice cold. Found that an internal aluminum part behind the freezer rear panel had slipped over the vent from the freezer to the frig and blocked the cold from entering the frig. Also had some kind of green plastic part that didn't show up on the parts list that further blocked air flow from freezer to frig. Had to realign aluminum part in freezer and remove the green plug in order to get the frig to cool down. After 24 hours the frig was finally getting cold (38-46 degrees) when the temp dial was selected to 5 of 5. Freezer was 13 degrees.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Michael, GE_Appliances, July 22, 2024
We build our appliances to be the best, and it’s unexpected to hear that you had issues with your refrigerator not cooling due to parts blocking the air flow. We’re constantly working to make our appliances better, and we’ll be sure to forward your experience to our product team so we can continue to improve. We’re glad to hear that your refrigerator is working now, and we encourage you to reach out should you need further assistance.
Written by a customer while visiting geappliances.com
Customer Rating
4
Overall, it is a good refrigerator
on August 18, 2024
Posted by: StevenBn
from San Francisco
Good, solid refrigerator
Although it is more load than the old one,
Although it is more load than the old one,
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Average
on September 1, 2024
Posted by: Paco274
Wire shelves are horrible. Nothing balances on these. And the space between sheves are not adjustable to a normal height for any reasonable food product.
Response from geappliances.comBy Charlie, GE_Appliances, September 3, 2024
We're sorry to hear that you are less than satisfied with the storage space on your refrigerator. We hope that the more you use your appliance the more you will like it.
Written by a customer while visiting geappliances.com