Customer reviews from geappliances.com
GE - 19.2 Cu. Ft. Top-Freezer Refrigerator with LED Internal Lighting - Black
Average customer rating
4.3
(134 Reviews)
Rating breakdown 134 reviews
5 Stars
74
4 Stars
37
3 Stars
15
2 Stars
6
1 Star
2
82%of customers recommend this product.
(
100 out of
122)
Customer Reviews for GE - 19.2 Cu. Ft. Top-Freezer Refrigerator with LED Internal Lighting - Black
Customer Rating
5
Loving my new refrigerator
on July 6, 2023
Posted by: Anonymous
from Detroit Michigan, West Side
I received my new refrigerator through a company called Eco Works and they help people who are poor and live up under the poverty line. I need essential situations like new furnaces, new windows, new water, heaters and chimney liners and new refrigerators and the like, my new refrigerator is wonderful and I’m so happy.
I would recommend this to a friend!
Features
3
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
The G.E refrigerator is great .
on July 6, 2023
Posted by: ExtraShawnie
The refrigerator works really well impressive design Love the sleek black color.
Written by a customer while visiting geappliances.com
Customer Rating
1
terrible purchase
on September 5, 2023
Posted by: white lemon
from Bensalem, PA
it's as bad as the one that was replaced & I can not get a service call for 8 days. The freezer works fine but the refrigeration does not go down to the box.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Devin@GEA, GE_Appliances, September 7, 2023
Good afternoon,
Thank you for taking the time to leave a review on your new GE Appliances top-freezer refrigerator. We are sorry to hear that the fresh food/refrigerated section is not cooling and performing as expected. We have an excellent team of service technicians, and we are confident they can accurately diagnose and repair the issue at-hand.
If you haven't already, you can schedule an appointment by calling the service department directly at 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your review!
-Devin@GEA
Thank you for taking the time to leave a review on your new GE Appliances top-freezer refrigerator. We are sorry to hear that the fresh food/refrigerated section is not cooling and performing as expected. We have an excellent team of service technicians, and we are confident they can accurately diagnose and repair the issue at-hand.
If you haven't already, you can schedule an appointment by calling the service department directly at 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your review!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Quiet
on September 24, 2023
Posted by: RSK1936
My 5th GE refrigerator; i was a GE employee from 1959 to 1965 and my father was a GE employee from 1945 until he retired in 1965. I replaced a 15 year old GE refrigerator that required ONLY one service call (failed circulation fan motor).
Overall so far performance has been good and I'd very quiet. However a really miss the light in the freezer section and I really prefer the removable shelf design of prior years (materials of construction, design locking removable refrigerator and freezer shelves into plac. into place i
Response from geappliances.comBy Jonathon@GEAppliances, GE Appliances, October 6, 2023
Hello - Thank you so much for taking a moment to connect and share your review. We're so happy to see that you and your family have been in the GE Appliances family for so long.
We are going to take some of the feedback you've shared and send it over to our production team. This way they can review and keep things in mind for our models in the future. Again, we appreciate you sharing this.
Let us know if you ever have any questions, we're always happy to help. - Jonathon@GEAppliances
We are going to take some of the feedback you've shared and send it over to our production team. This way they can review and keep things in mind for our models in the future. Again, we appreciate you sharing this.
Let us know if you ever have any questions, we're always happy to help. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Low Shelving
on October 24, 2023
Posted by: 1trueGod
from Azusa, CA
The refrigerator/top freezer that we ordered is white and fits beautifully in our designated space. The shelves, however, are lower than our previous one, which makes it harder to reach the food. It is a bit noisier than the previous refrig/freezer, but has better efficiency. The freezer has plenty of room and we are enjoying this appliance.
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Disappointed
on January 14, 2024
Posted by: Hark24
from Pa
Runs very noisy and ice maker shoots ice cubes all over the freezer instead of into the bin. Side back corner came dented. All my otherGE products have been great.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Charlie, GE_Appliances, January 24, 2024
Hello there,
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your refrigerator is louder than anticipated.
We recommend taking a look at the article below for a list of normal noises associated with refrigerators and their causes:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If the ice cubes are flying out of the ice maker, we recommend referring to this link:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21286
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737.
We appreciate you being the best part of our GE Appliances family.
-Charlie@GEAppliances
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your refrigerator is louder than anticipated.
We recommend taking a look at the article below for a list of normal noises associated with refrigerators and their causes:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If the ice cubes are flying out of the ice maker, we recommend referring to this link:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21286
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737.
We appreciate you being the best part of our GE Appliances family.
-Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Practical
on January 26, 2024
Posted by: Lrgm
from Honolulu, HI
Serves its purpose. No frills refrigerator. The only concern I have is that it is noisy.
I would recommend this to a friend!
Features
3
Performance
3
Quality
3
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great product
on February 26, 2024
Posted by: ONULaw2003
from Zanesville, Ohio
Great product although we were slightly disappointed with the number of door shelves and freezer shelves (the new fridge had less shelving than our previous unit). We ended up ordering an additional door shelf and an additional freezer shelf.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com