Customer reviews from lg.com
LG - SIGNATURE 22.8 Cu. Ft. 4-Door French Door-in-Door Counter-Depth Smart Refrigerator with InstaView - Textured Steel
Average customer rating
4
(13 Reviews)
Rating breakdown 13 reviews
5 Stars
6
4 Stars
4
3 Stars
1
2 Stars
1
1 Star
1
100%of customers recommend this product.
(
5 out of
5)
Customer Reviews for LG - SIGNATURE 22.8 Cu. Ft. 4-Door French Door-in-Door Counter-Depth Smart Refrigerator with InstaView - Textured Steel
Customer Rating
1
Great refrigerator when it worked for 13 months.
on June 2, 2023
Posted by: WaFamily of 6
from Wa
Verified Purchase:Yes
Bought this fridge a little over a year ago. Sold on the signature brand. After 13 months it will no longer stay cold, produce ice or keep ice cream frozen. Signature support has not been able to locate a qualified service tech to repair. Going on 3 weeks without a fridge. Cannot recommend this brand
Pros: Style/Design, Features/Settings
Quality
1
Features
4
Value
1
Response from lg.comBy Alice Feliz V. Luna, Social Media, June 4, 2023
Hi there. Thanks for reaching out. Hopefully you were able to get your fridge fixed. But should you have additional concerns, please feel free to contact us by sending us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
Written by a customer while visiting lg.com
Customer Rating
2
Beautiful design but defective inner construction.
on October 27, 2023
Posted by: dalomo
from guaynabo, pr
Verified Purchase:Yes
Unfortunately, my refrigerator had a recalled compressor unit. At or about the 2 year anniversary it broke down. The compressor was replaced but unfortunately, it never cooled again. Additionally, the circuitry also became defective. I was forced to claim a replacement for the unit.
Pros: Style/Design
Quality
2
Features
4
Value
1
Written by a customer while visiting lg.com
Customer Rating
5
Super Refrigerator
on June 10, 2024
Posted by: Ed the Legend
This Refrigerator/Freezer is amazing. Perfect Fit in our Executive Break Area.
Written by a customer while visiting lg.com
Customer Rating
4
GREAT BUT HAS PROBLEM WITH THE DOOR OPENING
on June 3, 2024
Posted by: 2TWO
I got the refrigerator as a replacement because mt old one quit working. I brought this model because of the advanced features and technology. It has performed as expected except for the left side door. Sometimes I have to open the left side door first because it hangs up on the right side door. I checked the alignment and thats not the problem. It seems to be the inside door flapper that swings out inside the refrigerator .WELL THAT FLAP HANGS UP ON THE RIGHT DOOR
Written by a customer while visiting lg.com
Posted by: docroc
from New York, New New York
Verified Purchase:Yes
[This review was collected as part of a promotion.] Looks Great! However, Came with manufacturer's defect (stain on glass window door along with storage bin bending pin, indent on lower right freezer door, Pictures Attached). Freezer Design with sliding cabinets waste storage space and increase reliability longevity. Uses the OLD refrigerant, not the latest eco friendly type. Wifi connection and monitoring of filters (Water & Air) through App, misleading and useless. These Defects don't warrant the VERY Expensive Price. LG should either fix-replace these manufacturer's defects or refund us partial cost to keep unit as is. See attached Pics.
Pros: Style/Design
I would recommend this to a friend!
Quality
3
Features
3
Value
2
Response from lg.comBy ^DLI, LGE Social Media, April 5, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
4
4 DOOR IDEA IS ABSOLUTELY PERFECT !!
on August 11, 2022
Posted by: Judy757
from chesapeake, va
My only criticism is they left out the dairy & deli drawers ? And that silly clear view door is really completely useless. I would have rather had a compartment for my butter & my deli meat & cheese.
Pros: Quality, Style/Design
Features
4
Value
2
Written by a customer while visiting lg.com
Posted by: JPT1
from chapel hill nc
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great frog with high End features. Favorites: auto door close, auto presentation of freezer drawers. The voice recognition/AI needs wok: she does some things at random
Pros: Style/Design, ease of use, Features/Settings
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Wyndell
from Crestview
Verified Purchase:Yes
[This review was collected as part of a promotion.] We purchased this beautiful refrigerator, not only for the awesome features, but also for it's visual "Wow". I have an open floor plan, so when you come in the front door your eye is drawn to the fridge. So many outstanding features, the knock knock door is great not only to see inside without opening the door, it's handy glass door is great to reach frequently needed items. The fridge has 5 roomy shelfs that are easy to move. I didn't want a lower freezer, but this beauty has side by side freezer doors when opened actually automatically push out the draws to all you to reach anything easily. Awesome!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com