Customer reviews from lenovo.com
Lenovo - ThinkPad E15 15.6" Laptop - Intel Core i7 - 8GB Memory - 512GB Solid State Drive - Black
Average customer rating
3.6
(45 Reviews)
Rating breakdown 45 reviews
5 Stars
22
4 Stars
6
3 Stars
4
2 Stars
5
1 Star
8
62%of customers recommend this product.
(
23 out of
37)
Customer Reviews for Lenovo - ThinkPad E15 15.6" Laptop - Intel Core i7 - 8GB Memory - 512GB Solid State Drive - Black
Posted by: Anonymous
from Niagara-on-the-Lake
Verified Purchase:Yes
Super slow computer. Takes forever to start up, even longer to open up an app or program, and often freezes. I literally just got it and the only programs installed were MS Office so this is a slow computer out of the box.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, October 19, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. For tips to improve performance, please refer to this link https://support.lenovo.com/us/en/solutions/msh500101.
Also, our Lenovo Vantage app allows you to update drivers, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.
Very Respectfully,
Adrian_Lenovo
Also, our Lenovo Vantage app allows you to update drivers, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Derek E
from Hamilton, ON
Verified Purchase:Yes
had to return unfortunately, unit was so under powered it wasn't able to even start a zoom meeting in under 10 minutes. Further the fingerprint scanner didn't work for log ins.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, December 4, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. In looking to better accommodate your needs, please check out more options on our website at https://www.lenovo.com/us/en/pc and contact our sales team for assistance at 1-855-253-6686.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Shaunashi
from Winnipeg, MB
Verified Purchase:Yes
Love the look of it and its a good size. Great graphics, but gets pretty slow often and not good with multitasking or switching between things. Slowest lenovo thinkpad laptop I've bought so far.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, January 7, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Also, our Lenovo Vantage app allows you to update drivers, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: northshore mama
from North Vancouver
Verified Purchase:Yes
having major issues with fingerprint, speed, microphone and speaker drivers.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, January 12, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support at https://support.lenovo.com/ca/en/.
Also, our Lenovo Vantage app allows you to update drivers, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.
Very Respectfully,
Adrian_Lenovo
Also, our Lenovo Vantage app allows you to update drivers, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Satisfiedcustomer
from Montreal
Verified Purchase:Yes
Spectacular performance, very easy to set up and lots of fun
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: KHMVic
from Victoria BC
Verified Purchase:Yes
Very disappointing. I purchased this for my son, because I use a Lenovo at work, and really like it. But this one arrived and was barely functioning. I had to spend an hour or more on phone trees to get assistance form a tech who helped to install critical updates. The laptop still seemed very slow to start and load, but the explanation I received was that the Norton protection (which was offered and purchased with the laptop) was likely the problem. I don’t think it is the only problem. The laptop functions now, but it’s speed is inconsistent when starting or opening applications (sometimes as expected and sometimes very slowly) and it sometimes restarts on its own when trying to power on. This is definitely not what I was expecting for the price I paid or from a company like Lenovo.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, January 18, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Also, our Lenovo Vantage app allows you to update drivers, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: BBDdow
Verified Purchase:Yes
The machine was worse than slow.. waited minutes to boot up and do anything.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, January 18, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Also, our Lenovo Vantage app allows you to update drivers, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: A happy customer
Verified Purchase:Yes
I bought my laptop just before Christmas. There was a slight delay in shipping, but I was kept informed of each stage (arrived undamaged and well packaged). It was easy to set up on my own (I'm not a very technical person so that says a lot). Its very fast and runs quietly compared to laptops I've had in the past. Only downside is the heat gets generated at the bottom of the laptop and I have noticed it gets a bit too warm to use directly on my lap. Otherwise absolutely love it!
Written by a customer while visiting lenovo.com