Customer reviews from jbl.com
JBL - TUNE 110 Wired In-Ear Headphones - White
Average customer rating
3.4
(142 Reviews)
Rating breakdown 142 reviews
5 Stars
63
4 Stars
16
3 Stars
16
2 Stars
15
1 Star
32
63%of customers recommend this product.
(
67 out of
107)
Customer Reviews for JBL - TUNE 110 Wired In-Ear Headphones - White
Customer Rating
5
on January 26, 2020
Posted by: Sumudu
from Sri Lanka
It has good sound quality. Also comfortable and durable.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
It sucks
on October 18, 2020
Posted by: Honest opinion
from Brooklyn ny
I bought it a week ago and it’s not working good anymore
No, I would not recommend this to a friend.
Response from jbl.comBy Chastine at Customer Service, Chastine at Customer Service, October 22, 2020
This isn't the experience we wanted our customers to have with our products. If you need assistance with troubleshooting, you may call or chat with us here: https://support.jbl.com/
Written by a customer while visiting jbl.com
Customer Rating
1
Totally disappointing
on May 24, 2021
Posted by: Milo074
from Italy
I am sorry to say i am totally disappointed by this purchase, it may be me but these doesnt stay in my ear, i tried all of the three different sized silicone adaptors but they always tend to slip away from ear. Second: the sound is very thin and jangly, good for conversation on the phone but awful for music. I was expecting great sound from JBL product but this is not the case. Sorry but this earphones are not for me.
No, I would not recommend this to a friend.
Response from jbl.comBy JBL, Customer Support, May 25, 2021
Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Tune 110 didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department.
Written by a customer while visiting jbl.com
Customer Rating
1
3 hours of use, one of the phones stopped working!
on July 24, 2020
Posted by: JoMo2910
from Azeitão, Portugal
Bought this item 3 days ago and I'm not an headphones "heavy user", so imagine my surprise and disappointment! Now I will have to wait 30 days for the product to be repaired and returned, which I find unacceptable. I'm used to all sorts of sound products from brands that usually give me some reassurance regarding quality and durability, as AKG, B&O, Denon... I expect different sound quality and durability according to the price range. But if JBL is not really interested in investing in this low budget items, stop manufacturing them. Never ever had a earpiece with such low durability. Trully frustrating|
No, I would not recommend this to a friend.
Response from jbl.comBy Homer at Customer Support, Customer Support, July 24, 2020
We hear you. We're always looking for ways to improve and thanks for the feedback. We'll make sure to pass this along to our development team.
Written by a customer while visiting jbl.com
Customer Rating
1
The "Pure Bass" is a lie.
on January 16, 2019
Posted by: Lapraniteon
from Netherlands
Got this "thing" for christmas and am astonished by the poor audio quality. "Pure Bass" they say, well, I don't hear ANY bass. Music also sounds cheap. If you're looking for earbuds with good bass, I would definitately NOT recommend this.
No, I would not recommend this to a friend.
Written by a customer while visiting jbl.com
Customer Rating
2
Decent for their price, horrid for anything else.
on December 8, 2022
Posted by: Boosted
I bought these a couple of weeks ago, and I can say I'm not impressed. The bass and the mids are very present while the top end is lacking. In a song like Doin' It Right, where the top ends are shown and are portrayed perfectly, these earbuds lack. these headphones are horrible if you listen to music, but if you're on a budget, and don't really care about audio quality and usually use earbuds while on the bus, while running or walking, these are fine for that. A different set of earbuds I would recommend for around the same price are the KZ SZN. They are really nice, around the same price and they are modular if you want to swap them and make them wireless.
Written by a customer while visiting jbl.com
Customer Rating
1
Terrible
on March 12, 2018
Posted by: Min Jae
from Queensland Gold Coast
I bought these a month ago and they are already broken. The left side of my ear buds have stopped working. Never ever buying anything from JBL. Such a disappointment.
No, I would not recommend this to a friend.
Response from jbl.comBy Nick F, Customer Service, March 12, 2018
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Written by a customer while visiting jbl.com
Customer Rating
2
Not Durable
on May 8, 2018
Posted by: Ranz05
from Singapore
I bought mine last December. Lasted only a couple of months them the right earpiece wont work. Sent bavk for warranty and they replaced it. After a couple of months same problem right earpiece again not working.
No, I would not recommend this to a friend.
Response from jbl.comBy Nick F, Customer Service, May 8, 2018
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Written by a customer while visiting jbl.com