Customer Reviews for JBL - TUNE 110 Wired In-Ear Headphones - Blue
Customer Rating
3
on April 23, 2020
Posted by: Anonymous
from Cape Town
Bought these four months ago, really enjoyed them but then the left bud stopped working and now slowly the right has also lost sound. It's a pity since up until this point they were really great
Response from jbl.comBy Chastine at Customer Support, Chastine at Customer Support, April 23, 2020
This isn't the experience we wanted our customers to have with our products. Please reach out to our Customer Support so we could check your options. We're here to help. You may chat or send us an email here: http://bit.ly/30JI2G4
I bought this 6 months ago. Just 5 days after the warranty period the right side suddenly stopped working completely while i was listening. Would not recommend this brand
No, I would not recommend this to a friend.
Response from jbl.comBy Jem G., Customer Support, March 20, 2020
We appreciate the feedback you've provided to us. We'd like to work with you directly so we could try some troubleshooting with your JBL Tune 110. Please reach out to our Customer Support.
Bunu 2 ay önce aldım herşey çok güzel gidiyordu sabah taktım kulaklığımı sağ taraftaki kulaklıktan çok az ses geliyor bu 1 kere daha olmuştu düzelmişti ama bu sefer düzelmiyor yaklaşık 100 TL verdim düzelmesi için ne yapabilirim
I would recommend this to a friend!
Response from jbl.comBy Mario at Customer Service, Customer Support, March 14, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Tune 110 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
I bought two pairs of these earphones around the same time (difference in times is one month apart purchase date). Only 3 months after purchase both my earphones don't work.
I have observed with the first pair I bought and used first as reference. The left side of the earphones ALWAYS dies first. This same thing happened to my second pair.
I am disappointed because JBL is a trusted brand, together with Harman. But the earphones hardly made it through a year. And somehow a victim like myself is tempted to make another purchase but the full enjoyment of the product is sapped out due to an expectancy of disappointment.
I am fully behind this product. However 3 months is too short of a time to succeed in ripping me off. Samsung standard earphones make it past 2 years.
I would most gladly like to be reimbursed or shown some concern over this issue. I am a music lover, and can attest to not have had this issue with any other products. Only JBL products.
I have 3 pairs (black, white and blue) earphones.. Of which all suffered and died of the same symptoms. And Headphones.. Those happened to also not work after a year. Due to the headphone jack.
I do not want to trash this brand. But I would be happy if I could get value for my money. Warranty won't even cover this issue, which is a technical fault that we as users do not dilebarately inflict. But we suffer in the hands of trusted brands.
I'm writing this because my second pair has stopped working on one side AGAIN. I'm just in shock as to how such a brand can disappoint me twice.
I am not happy. At all.
Response from jbl.comBy Mario at Customer Service, Customer Support, February 9, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Tune 110BT did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Overall a decent pair of earphones but noise of wobbly mic button is annoyingly disgusting, it's just terrifies me. Definitely should be fixed in future!
Response from jbl.comBy Mario at Customer Service, Customer Support, February 3, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Tune 110 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.