Customer reviews from jbl.com
JBL - Reflect Flow In-Ear Wireless Sport Headphones - Black
Average customer rating
3.6
(247 Reviews)
Rating breakdown 247 reviews
5 Stars
112
4 Stars
35
3 Stars
35
2 Stars
22
1 Star
43
63%of customers recommend this product.
(
114 out of
180)
Customer Reviews for JBL - Reflect Flow In-Ear Wireless Sport Headphones - Black
Customer Rating
2
Useless for podcasts
on December 15, 2020
Posted by: JaNovak
from EU
I like to listen to podcasts while I run, hike or bike. This headphones are useless for that purpose.
TalkThru is useless because it does not pause podcast/music playing. So it continues to play in the back and together with the fact that there is no BACK button it makes podcast listening highly impractical.
Ambient Aware & TalkThru are crap... sounding like you are on the beach. Even my budget active ear protection muffs do a better job at this.
No button to go back?!?
No physical button to adjust volume.
Uncomfortable. I tried all three ear tips & enhancers and even the smallest is uncomfortable to wear. Of course this is subjective.
Sound quality is decent.
I returned them after one day, so I can not report on battery.
TalkThru is useless because it does not pause podcast/music playing. So it continues to play in the back and together with the fact that there is no BACK button it makes podcast listening highly impractical.
Ambient Aware & TalkThru are crap... sounding like you are on the beach. Even my budget active ear protection muffs do a better job at this.
No button to go back?!?
No physical button to adjust volume.
Uncomfortable. I tried all three ear tips & enhancers and even the smallest is uncomfortable to wear. Of course this is subjective.
Sound quality is decent.
I returned them after one day, so I can not report on battery.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Support, Customer Service, December 16, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Reflect Flow did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
3
zoom disconnecting
on December 22, 2020
Posted by: TheDude
I have laptop and the connection is mostley good, but when ever using Zoom the connection is not good. its keeps getting disconnected every 5 minutes. and it's never happened with different headphones like JBL E500BT.
I would recommend this to a friend!
Response from jbl.comBy Mario at Customer Support, Customer Service, December 22, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Reflect Flow did not meet your expectations. We're always looking for ways to improve so please contact us so we can help you: https://bit.ly/2zwFkYM
Written by a customer while visiting jbl.com
Customer Rating
1
Stopped charging after 3 months, Uncomfortable
on December 24, 2020
Posted by: Homie2244
from Chicago, IL
Shortly after using these, they started to cut out and I also noticed that aren't as comfortable if you wear them for more than two hours at a time. After about 3 months, they stopped charging completely.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, December 28, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Reflect Flow did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
1
They don't charge.
on January 11, 2021
Posted by: BuyRayConsInstead
from Ontario
I don't care about the solution (not that anything works because I've tried literally everything) because they should just work. They're already overpriced so the fact that they barely charge is pathetic. Don't let the 5 star bot reviews fool you; these are not worth your money. Unbelievably frustrating.
No, I would not recommend this to a friend.
Written by a customer while visiting jbl.com
Customer Rating
1
Low quality product
on January 22, 2021
Posted by: sledzinski
from Warsaw, Poland
The airbuds with the charger box is bad designed, it doesnt make contact correctly so the chances of your earbuds to be uncharged when you want them to use are really high.
No, I would not recommend this to a friend.
Response from jbl.comBy JBL, Customer Support, January 22, 2021
We appreciate the feedback you've provided to us. We understand that our JBL Reflect Flow didn't meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
5
Very comfortable doesn’t fall out
on February 2, 2021
Posted by: David 61
from Crown Point Indiana
Glad I purchased only wish could listen with only left ear instead of right but overall a great investment
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
Comfortable
on February 6, 2021
Posted by: Flow420
from Deer Park NY
I bought these a month ago. They are comfortable to wear and they charge quick and hold a good charge. I am greatly disappointed that they stop working abruptly from time to time. I will be in the middle of a video chat or listening to music and 10-15 minutes in the audio completely cuts out. For like solid 5 minutes. It gets frustrating but otherwise love em.
Response from jbl.comBy Kevin, Customer Service, February 9, 2021
This isn't the experience we wanted our customers to have with our products. We'd like to work with you directly to try some steps with your JBL Reflect Flow. Please reach out to our Customer Support. https://support.jbl.com/us/en/
Written by a customer while visiting jbl.com
Customer Rating
5
Very Comfortable & Great Sound
on February 13, 2021
Posted by: budgryl
from Lake Charles, LA
I have only used them a handful of times, but so far I love them. They are comfortable, don't fall out of my ears while on walks (even when the dogs are jerking me around), and the sound is great. They seem to hold a charge for a long time. Very happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting jbl.com