Customer reviews from jbl.com
JBL - TUNE 500 Wired On-Ear Headphones - Pink
Average customer rating
3.6
(48 Reviews)
Rating breakdown 48 reviews
5 Stars
22
4 Stars
8
3 Stars
4
2 Stars
5
1 Star
9
79%of customers recommend this product.
(
26 out of
33)
Customer Reviews for JBL - TUNE 500 Wired On-Ear Headphones - Pink
Customer Rating
4
Great but small
on May 16, 2020
Posted by: Sucukluyumurta
from Turkey, Izmir
Very good sound quality but so small size it hurts my head&ears
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
not working at all
on August 13, 2020
Posted by: jaysaydk
from Copenhagen
bought them and right after first use, NOTHING... complete silence and money out the window
never again jbl, thats for sure
never again jbl, thats for sure
Response from jbl.comBy Mario at Customer Support, Harman Lifestyle, November 29, 2020
Thank you for your feedback. We would like to get more information to help you out with your JBL Tune 500. Please contact us so we can assist you: https://bit.ly/3ljOLQz
Written by a customer while visiting jbl.com
Customer Rating
5
Greatest sound
on November 26, 2020
Posted by: Lejoni
from South Africa
Im happy this headphones they great sound quality is very good the pure bass they talking about is there no lies there. JBL know what they were doing when creating this headphones .thing is they painkful on the hear during long time use . If you want to hear that pure bass use laptop or computer etc they require power smartphones are not that strong push their full capabilities
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
Çok kötü
on January 5, 2021
Posted by: emircan
Kulaklıktan ses gelmiyor ne ısırfım ne çarptım almayın aldırmayın
Response from jbl.comBy Leon at Customer Service, Customer Support, February 5, 2021
We're sorry to hear about what happened. here are some troubleshooting steps for us to check your JBL Tune 500BT:
1. Please try using a different music player and if you're using an equalizer, turn it off.
2. Try pairing the headphones to a different source ex. (phone,tablet) for us to check if the headphones will have sound using a different device.
If steps 1-2 didn't work, you can also reset the headphones:
Long Press of volume + and volume - at the same time while the unit is on. Make sure that Bluetooth is NOT on and connected to any device. When reseting, LED will blink faster.
If the problem persists, please contact our customer support for assistance in checking your options: https://bit.ly/36JTBlN
1. Please try using a different music player and if you're using an equalizer, turn it off.
2. Try pairing the headphones to a different source ex. (phone,tablet) for us to check if the headphones will have sound using a different device.
If steps 1-2 didn't work, you can also reset the headphones:
Long Press of volume + and volume - at the same time while the unit is on. Make sure that Bluetooth is NOT on and connected to any device. When reseting, LED will blink faster.
If the problem persists, please contact our customer support for assistance in checking your options: https://bit.ly/36JTBlN
Written by a customer while visiting jbl.com
Customer Rating
5
Simply loved it
on October 4, 2021
Posted by: Mary75
from Miami, Fl.
I used in the computer and they are incredible!!!!
Written by a customer while visiting jbl.com
Customer Rating
5
JBL Tune 500
on December 13, 2021
Posted by: Linnette
from Bronx NY
I bought this headphones for me and I loves them..
Written by a customer while visiting jbl.com
Customer Rating
4
Good sound, short cord
on January 30, 2022
Posted by: JohnIL
from Rockford,IL
For an inexpensive headphone these sound pretty balanced. Less impressed with the inline remote which does little since it cannot adjust volume. Personally, I could have used a bit more cable length too.
Written by a customer while visiting jbl.com
Customer Rating
5
JBL Tune 500
on February 20, 2022
Posted by: Dr Bob13
These are great headphones. I use them for seminars and podcasts.
Written by a customer while visiting jbl.com