Customer reviews from jbl.com
JBL - TUNE 500 Wired On-Ear Headphones - Pink
Average customer rating
3.6
(48 Reviews)
Rating breakdown 48 reviews
5 Stars
22
4 Stars
8
3 Stars
4
2 Stars
5
1 Star
9
79%of customers recommend this product.
(
26 out of
33)
Customer Reviews for JBL - TUNE 500 Wired On-Ear Headphones - Pink
Customer Rating
1
Çok kötü
on January 5, 2021
Posted by: emircan
Kulaklıktan ses gelmiyor ne ısırfım ne çarptım almayın aldırmayın
Response from jbl.comBy Leon at Customer Service, Customer Support, February 5, 2021
We're sorry to hear about what happened. here are some troubleshooting steps for us to check your JBL Tune 500BT:
1. Please try using a different music player and if you're using an equalizer, turn it off.
2. Try pairing the headphones to a different source ex. (phone,tablet) for us to check if the headphones will have sound using a different device.
If steps 1-2 didn't work, you can also reset the headphones:
Long Press of volume + and volume - at the same time while the unit is on. Make sure that Bluetooth is NOT on and connected to any device. When reseting, LED will blink faster.
If the problem persists, please contact our customer support for assistance in checking your options: https://bit.ly/36JTBlN
1. Please try using a different music player and if you're using an equalizer, turn it off.
2. Try pairing the headphones to a different source ex. (phone,tablet) for us to check if the headphones will have sound using a different device.
If steps 1-2 didn't work, you can also reset the headphones:
Long Press of volume + and volume - at the same time while the unit is on. Make sure that Bluetooth is NOT on and connected to any device. When reseting, LED will blink faster.
If the problem persists, please contact our customer support for assistance in checking your options: https://bit.ly/36JTBlN
Written by a customer while visiting jbl.com
Customer Rating
2
Not Worth Buying
on March 13, 2021
Posted by: Klepes
from Greece
I Bought them a lot of months ago and already they started problems
1# : i need to have the cable in a weird way so i can listen with both sides
2# : they have distortion now in any browser so i cant watch or listen to anything would never recommend
1# : i need to have the cable in a weird way so i can listen with both sides
2# : they have distortion now in any browser so i cant watch or listen to anything would never recommend
No, I would not recommend this to a friend.
Response from jbl.comBy Raymundo at Customer Support, Harman Lifestyle, March 15, 2021
That is not the experience we'd like you to have. Please contact our customer support so that we can work with you directly to do troubleshooting and to check your options if in case our troubleshooting steps don't fix the issue. https://bit.ly/2WocMfi
Written by a customer while visiting jbl.com
Customer Rating
5
Simply loved it
on October 4, 2021
Posted by: Mary75
from Miami, Fl.
I used in the computer and they are incredible!!!!
Written by a customer while visiting jbl.com
Customer Rating
2
Good sound but can't be repaired
on November 16, 2021
Posted by: Josh73
from Budapest
Cable is very thin so it easy breaks inside! Tried to fix it which could not be done if the inside wires were not so insane thin. Cable replacement can' be done. (No JBL cable replacements) SAD! The headphone could be used for many more years otherwise :(
Response from jbl.comBy Iggy at Customer support, Iggy at Customer support, November 17, 2021
We appreciate it for taking the time to provide us with this review. We'll make sure to submit your feedback to the correct department. You may try returning the device in the store where you have purchased it, as long as it's still within the store's return period.
Written by a customer while visiting jbl.com
Customer Rating
5
JBL Tune 500
on December 13, 2021
Posted by: Linnette
from Bronx NY
I bought this headphones for me and I loves them..
Written by a customer while visiting jbl.com
Customer Rating
4
Good sound, short cord
on January 30, 2022
Posted by: JohnIL
from Rockford,IL
For an inexpensive headphone these sound pretty balanced. Less impressed with the inline remote which does little since it cannot adjust volume. Personally, I could have used a bit more cable length too.
Written by a customer while visiting jbl.com
Customer Rating
5
JBL Tune 500
on February 20, 2022
Posted by: Dr Bob13
These are great headphones. I use them for seminars and podcasts.
Written by a customer while visiting jbl.com
Customer Rating
3
pretty good...
on January 22, 2023
Posted by: Chris6
These are really nice on-ear phones. On the plus side they have good sound, light weight, durability. What was that about the flat cord not tangling? Ha. No. Its like the cord wants to tie itself in knots. After months of use it still does not lay flat.
By Customer Support, January 23, 2023
We appreciate your feedback on our JBL Tune 500 Headphones. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, please contact our Customer Support.
Written by a customer while visiting jbl.com