Customer reviews from jbl.com
JBL - TUNE 500BT Wireless On-Ear Headphones - Black
Average customer rating
3.9
(544 Reviews)
Rating breakdown 544 reviews
5 Stars
295
4 Stars
84
3 Stars
37
2 Stars
45
1 Star
83
73%of customers recommend this product.
(
257 out of
352)
Customer Reviews for JBL - TUNE 500BT Wireless On-Ear Headphones - Black
Customer Rating
5
Just what I wanted.
on February 10, 2022
Posted by: Patty1219
from Laurel, Maryland
Bought this on-line and received it last week. Absolutely love the fact that I can largely ignore conversations that are going on around me while I pursue my interests. A bonus? I can walk around freely, conduct phone conversations and access Akexa.
Written by a customer while visiting jbl.com
Customer Rating
3
Great feeling
on February 10, 2022
Posted by: Tinted
from Reno, NV
I’ve had these headphones for a couple of days I really enjoy the aspects of them; they feel good while I’m wearing them and sound is pretty good. The only issue I have it that it takes forever to turn on wirelessly . I would have to reset the software every time I want to use them with my phone (which doesn’t have a headphone jack) and it’s very off putting when I want to use them, I’ve tried almost every option when troubleshooting to try and fix it.
By Customer Support, March 1, 2022
Thank you for taking the time to provide us with your feedback. Please make sure that it's not connected to any other devices when you're connecting multiple/different phones with it. You may have to manually go to the Bluetooth menu and select your JBL Live 500BT to connect it everytime you turn it on. If you need more help, please reach out to us at https://support.jbl.com/us/en/
Written by a customer while visiting jbl.com
Customer Rating
5
Great Sound!
on February 13, 2022
Posted by: MarthaE
from AZ
The headphones are just what I expected. Great sound and fit.
Written by a customer while visiting jbl.com
Customer Rating
5
Great sound and features.
on February 14, 2022
Posted by: Kfrench
from El Paso, TX
I bought a pair for my son and was impressed with the quality of sound, so I purchased a pair for myself.
Written by a customer while visiting jbl.com
Customer Rating
1
terrible quality
on February 15, 2022
Posted by: rico10054
from Chicago
I had these headphones for a week they came with a cool bag for you to fold your headphones into both headphones broke out of the socket and are now hanging by The wire this is the second pair of JBL headphones to do this to me don't waste your money on this crap
By Customer Support, February 28, 2022
Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Live 500BT did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to our development team. If you've had this product for less than 30 days and was purchased directly from our website. You can always return it and get a full refund. Please use the link to contact our customer support. https://bit.ly/2WocMfi
Written by a customer while visiting jbl.com
Customer Rating
3
Awesome Features, But.....
on February 17, 2022
Posted by: nayo24
from Chicago
I bought this being really excited considering the positive reviews. But, I think my expectations were way too high. I feel like the volume level is insanely lower than I expected. This made me pretty disappointment - since, I bought these just to listen to music. But, its nicely made - I'll give it that..
By Customer Support, February 28, 2022
Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL LIVE 500BT did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to our development team. If you've had this product for less than 30 days and was purchased directly from our website. You can always return it and get a full refund. Please use the link to contact our customer support. https://bit.ly/2WocMfi
Written by a customer while visiting jbl.com
Customer Rating
2
Returning
on February 17, 2022
Posted by: Teragram
from Jefferson City, Missouri
Ear cups are very small; they're heavy, and the strap pulls down on top on my head. Does have good sound quality.
By Customer Support, February 28, 2022
Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Live 500BT did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to our development team. If you've had this product for less than 30 days and was purchased directly from our website. You can always return it and get a full refund. Please use the link to contact our customer support. https://bit.ly/2WocMfi
Written by a customer while visiting jbl.com
Customer Rating
1
Defective product
on February 17, 2022
Posted by: Wbc23
Headphones won't charge do not buy,PLEASE STAY AWAY FROM JBL LIVE 500.
Written by a customer while visiting jbl.com