Customer reviews from jbl.com
JBL - TUNE 500BT Wireless On-Ear Headphones - Black
Average customer rating
3.9
(544 Reviews)
Rating breakdown 544 reviews
5 Stars
295
4 Stars
84
3 Stars
37
2 Stars
45
1 Star
83
73%of customers recommend this product.
(
257 out of
352)
Customer Reviews for JBL - TUNE 500BT Wireless On-Ear Headphones - Black
Customer Rating
5
Excellent sound quality and wireless convenience
on December 9, 2021
Posted by: phantom65
from Virginia
My wife bought these for me as an anniversary gift. She knew I prefer enclosed headphones over in-the-ear. Paired them with my phone and they work well, both for music and for calls (better for music, though). I listen to a lot of jazz/house/drum & bass/classical. Bass response is full and punchy! Overall spatial processing is outstanding; wide sound dispersion. Bluetooth range is great; very little disrupts the connection. Battery life is exceptional. Very comfortable to wear over long periods of time. Quality is excellent for the money!
Written by a customer while visiting jbl.com
Customer Rating
1
Didn't feel comfortable
on December 24, 2021
Posted by: Ghm2649
from Chicago
I just got my headphones a week ago..when I tried I noticed that this set is designed for little kids or people with small heads.
By Customer Support, December 24, 2021
Thanks for taking the time in providing your feedback with our JBL Tune 500BT. The headband on these headphones can be extended to fit depending on your preference. It has an on-ear design so it is made to be resting on your ears. Our products have a 30-day guarantee if it was purchased on our website. Products purchased from November 1, 2021 can be returned up to January 31, 2022. You may take advantage of our self-service options here: https://www.jbl.com/support-returns-and-warranty.html
Written by a customer while visiting jbl.com
Customer Rating
2
Nice headphones but really loud
on December 26, 2021
Posted by: John645
from California
I bought a week ago and when connected them i noticed they were really loud even when I put the volume down I had to put it to the lowest volume, at the lowest volume it works nicely tho. I had no other problems
By Customer Support, December 28, 2021
Thank you for taking the time to provide us with your feedback. We're always looking for ways to improve so we'll make sure to submit your feedback to our Quality and Development team.
Written by a customer while visiting jbl.com
Customer Rating
5
My son loves them!
on December 26, 2021
Posted by: Profit
from New York, NY
Christmas gift for my 12 year old. He absolutely loves them!
Written by a customer while visiting jbl.com
Customer Rating
5
Good headphones
on December 27, 2021
Posted by: Sluncan
from Peoria IL
Sound is good and clear and loud enough………………………..
Written by a customer while visiting jbl.com
Customer Rating
5
very happy with my headphones.
on December 28, 2021
Posted by: dmd7759
from El Centro, Ca
Bought before Xmas, fast shipping very happy with purchase.
Written by a customer while visiting jbl.com
Customer Rating
5
Great Headphones
on December 30, 2021
Posted by: Devyn
from California
My daughter love these from customizing them, to the sound and they came before Christmas.
Written by a customer while visiting jbl.com
Customer Rating
5
Great product for the price point!
on January 7, 2022
Posted by: Adam_C
from Colorado
I got these as a Christmas gift for my teenage son, he loves them! I used them and think they are as good of a headphone as my much more expensive Bose headphones.
Written by a customer while visiting jbl.com