Customer reviews from jbl.com
JBL - TUNE 500BT Wireless On-Ear Headphones - Black
Average customer rating
3.9
(544 Reviews)
Rating breakdown 544 reviews
5 Stars
295
4 Stars
84
3 Stars
37
2 Stars
45
1 Star
83
73%of customers recommend this product.
(
257 out of
352)
Customer Reviews for JBL - TUNE 500BT Wireless On-Ear Headphones - Black
Customer Rating
5
on August 30, 2020
Posted by: 500baby
Love them so easy to use awesome quality I like the fact that I got to customize them
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
I like JBL 500 BT Tune, but minor problems !
on September 6, 2020
Posted by: Leka1234
from New york
JBL 500 BT Tune works good and it's design is fabrically excellent. Voice is superb, and even the left and the right of headphone it trembles of high bass. I like JBL, but minor issues here: though JBL has a great sound, the left part often doesn't respond. I don't know if there was a problem with cable or the bluetooth coverage wasn't right. Please can you tell me : can it be fixed? If yes, how much does it cost to repair it? Thnaks for understanding!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Not that great as I expected.
on September 9, 2020
Posted by: Twasin
from Dhaka, Bangladesh
The JBL signature seemed missing in this device and much like followed Bose, while I believe JBL has its own taste and should not be inspired by any other market leader. In this model, the high is polished and to some extent a bit exaggerated. Mid is decent and low is more like live, which is why I think the series is named Live. The talk through is a nice technology and the ambient is as well. I think to put these technologies, JBL has compromised sound just a bit. Well, I am a Harman Carson fan and an YouTube reviewer of these kinda products. I wish to see a lot more from JBL. Love you JBL
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Comfortable
on September 11, 2020
Posted by: CNMN
from Minneapolis MN
Comfortable earphones and great sound. I’m glad I purchased them.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Great at first
on September 15, 2020
Posted by: Yooo
from France
At first it's perfect
But after one year the cover is tearing itself away and you're left with the foam uncovered
sometimes it also gets suuuuper long between the moment you turn it on and the moment it's willing to connect
But after one year the cover is tearing itself away and you're left with the foam uncovered
sometimes it also gets suuuuper long between the moment you turn it on and the moment it's willing to connect
No, I would not recommend this to a friend.
Written by a customer while visiting jbl.com
Customer Rating
2
Windows compatibility: VERY BAD
on September 16, 2020
Posted by: KeyLordGJ
from CR
Headphones work great on Android & Ios. However, on Windows PCs they work quite badly, for the price of this or other hearing aids, jbl should have an app or its own driver for Windows PC.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Support, Customer Service, September 16, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Live 500BT did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
5
Great features and design
on September 16, 2020
Posted by: Chris22
from Dallas, TX
I received this as a birthday gift customized with my name on it!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Absolutely beautiful
on September 22, 2020
Posted by: NightAngel
from Los Angeles
great equipment so I can figure out how to use everything it's exactly how I designed it
I would recommend this to a friend!
Written by a customer while visiting jbl.com