Customer reviews from jbl.com
JBL - TUNE 500BT Wireless On-Ear Headphones - Black
Average customer rating
3.9
(544 Reviews)
Rating breakdown 544 reviews
5 Stars
295
4 Stars
84
3 Stars
37
2 Stars
45
1 Star
83
73%of customers recommend this product.
(
257 out of
352)
Customer Reviews for JBL - TUNE 500BT Wireless On-Ear Headphones - Black
Customer Rating
5
Great sound
on October 31, 2019
Posted by: witchykitty39
from Pennsylvania
I'm really glad I bought these headphones. For the price, the sound quality can't be beat. I love that they are easy to sync and wireless, so I can use them as I do my daily chores, or out for a walk, without the restrictions of wires.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Wonderful Rich Sound Quality
on November 10, 2019
Posted by: Anonymous
from Blackwood New Jersey
I have had these less than a month and the JBL inlay sticker on the "cup" of headset is peeling off making the quality appear to be low or junk. I expected better built quality for the price i paid for these. The size adjustment parts are rather loose on both sides to. The sound quality , range and battery life are all very good though for example the range says 30 feet , and you get more for a phone call. Just listening to a music app like Pandora Radio, i get huge range too be able to hear 100+ft. The Amazon Assistant is really nice ! Texting and info easily available at the tap of the left ear phone!
Written by a customer while visiting jbl.com
Customer Rating
2
Terribly uncomfortable
on November 13, 2019
Posted by: Erine76
from Pittsburgh, PA
I am so sad that I had to return these after only 2 days of wear. They were so uncomfortable to wear, that they actually hurt my ears. It didn’t matter how I adjusted the fit/placement of them
I love the sound quality of JBL, but the on-ear headphones I would not recommend.
I love the sound quality of JBL, but the on-ear headphones I would not recommend.
No, I would not recommend this to a friend.
Response from jbl.comBy Chastine, Customer Support, November 14, 2019
We're sorry to hear that our JBL Tune 500BT failed to meet your expectations. We're always looking for ways to improve. If you need more help, please reach out to our Customer Support.
Written by a customer while visiting jbl.com
Customer Rating
4
Problem in Spotify
on December 5, 2019
Posted by: grey wolf
from turkey
In Spotify Two seconds press for back button takes me always to the begining of the current song. But back function works in other music programs and youtube. Is there a comoatibility issue with spotify. Thanks
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Amazing, but I have weird noises
on December 12, 2019
Posted by: Joubertp
from South Africa, Gauteng
I bought this today, and is very good, but it keeps on making a irritating popping noise when sound starts and stops, Eg when a YouTube video is playing, and the person stops taking, an irritatingly pop plays, then when he starts again, the same happen, and this happened in my first hour of buying it.... What can i do?
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
on December 18, 2019
Posted by: Big poppa g74
from Chicago
I love them the best I have the charge is a Amazing
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Great Sound and features
on December 18, 2019
Posted by: Lizzy32
from Worcester, Ma
I bought this two weeks ago and I love it. Cancels outside noise, simultaneous bluetooth connections and love the sound quality. Wish it came with a longer charger cord otherwise would’ve been a 5 Star Rating.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Amazing
on December 18, 2019
Posted by: EMIR 3131
from Turkey
I bought this in 5 or 6 months ago and I'm so happy to did this because this is so cool headphone and it have powerful bass
I would recommend this to a friend!
Written by a customer while visiting jbl.com