Customer reviews from bestbuy-ca
JBL - TUNE 500BT Wireless On-Ear Headphones - Black
Average customer rating
3.7 out of 5
3.7
(68 Reviews)
Open Ratings Snapshot
Rating breakdown 68 reviews
5 Stars
28
4 Stars
17
3 Stars
8
2 Stars
5
1 Star
10
71%of customers recommend this product. 
(
48 out of 68
)
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Customer Reviews for JBL - TUNE 500BT Wireless On-Ear Headphones - Black
Customer Rating
1 out of 5
1
Work OK = not really over- ear
on December 7, 2020
Posted by: LouA
from Ontario
Work just fine - guess my ears are a little big - the headphones don't really cover them.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
Awesome, but...
on December 8, 2020
Posted by: Wendel
from Toronto
It is great headphones! But it is soooo tight on my head! it squeezes my ears that i cant use for too long, it starts to be painful. Probably not everyone has the same issue, but for me it is painful after 30 mins. Anyways, the sound quality is perfect!
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
Great sound quality
on December 11, 2020
Posted by: Walid
from Brossard
I like the fact that these headphones are very comfortable on the ear
Easy to set up with your phone
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
4 out of 5
4
Solid headphones!
on January 30, 2021
Posted by: G
from Toronto
I've had these for a few months now and they've been serving me well.
Pros:
- Great sound
- GREAT battery life. To be fair, I don't use them all the time but I've only had to charge them twice in two months!
- The sound-isolation is amazing - I didn't realize how useful it was until I tried regular earbuds. Super useful for Zoom calls in a busy household.
- They connect smoothly with every device I've tried (Windows laptop and iPhone)
- They're over-ear which is much more comfortable than on-ear
Cons:
- Even though they are over-ear, after a while of having them on, they can make your ears feel super sore and you might need a short break.
- Less general, but for someone who has long hair, it sometimes gets stuck between the part on your ears and the part that connects to the curve that goes over your head. Not a big deal though.
Overall, great headphones. Would buy again (I did get them on sale).
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
Great wireless headphones
on February 17, 2021
Posted by: RK
from Vancouver
I bought this on sale and it is a great bargain. I was interested in this unit because of the size of the driver unit (50mm). Most other headphones of similar price have 40mm drivers. I used it in monitoring a sound panel at a church and it served the purpose well. The grey colour headphones came with an orange USB charging cable, a good colour match. The only strange thing is the connecting cable where one end is a standard mini audio jack but the other end is some unknown jack. The size is smaller that a mini jack and cannot be plugged into the headphones. I have not idea where that end of the cable can be connected to. I ended up using a spare mini jack to mini jack cable to connect it to the sound panel.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
3 out of 5
3
Bluetooth is not "seamless",miss my old headphones
on March 27, 2021
Posted by: beth
from Canada
All I really want in headphones is comfortable and easy with good sound quality, so I can't really comment on any extra features.
pros: there is nothing wrong with these headphones, they work well enought, good sound ( no complaints), comfortable enough to wear all day ( though they did start off a little tight). Battery life is great, I charge them about every 3 days but I wear them literally 8+ hours a day sometimes. Charging time is also short, maybe an hour of changing to be fully charged.
Cons: Major issues are with Bluetooth, Every single time I turn these headphones on I need to manually connect them to my phone by turning Bluetooth off then on again and selecting the headphones. (My old headphones used to auto-connect with no issues). Whenever I shut off my laptop while still connected to the headphones any audio playing on my phone will cut on and off for 2-5 minutes. The ear pieces also have a shape that allows hair to easily get caught in it, I have lost more than a couple strands of hair taking these off. Also kinda sucks that you can't use these headphones while charging. I'm not even going to mention the app, or the fact that you even need an app to run these, but I am not a fan.
The distance you can travel away from your device before the sound starts cutting off is on the shorter side compared to other Bluetooth headphones. If you are planning on wearing these then roaming away from your device around the house or yard doing chores or whatever you may have soom issues with sound cutting in and out.
Overal they work fine, just feels like a downgrade with the price in comparison to other headphones I have tried, I personally would not buy them again knowing what else is out there.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
3 out of 5
3
They’re okay
on September 17, 2021
Posted by: Noname
from Halifax
Decent sound but pretty Uncomfortable
I have small ears
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
Very surprised
on October 13, 2021
Posted by: Chris
from Sarnia
I bought these for $35.99 on sale and I wasn’t really expecting much, These things sound great !! I’ve personally always had a good experience with JBL products
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
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