Customer reviews from jbl.com
JBL - TUNE 500BT Wireless On-Ear Headphones - Black
Average customer rating
3.9
(544 Reviews)
Rating breakdown 544 reviews
5 Stars
295
4 Stars
84
3 Stars
37
2 Stars
45
1 Star
83
73%of customers recommend this product.
(
257 out of
352)
Customer Reviews for JBL - TUNE 500BT Wireless On-Ear Headphones - Black
Customer Rating
5
Excellent Sound!
on September 8, 2020
Posted by: jessirae51
from Alabama
I purchased these headphones for my mother-in-law as a gift. She ABSOLUTELY loves them. She is able to easily connect and disconnect and uses them daily. They have a long battery life and again are easy to use - she is almost 70!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Jbl bluetooth
on September 8, 2020
Posted by: Baby girl
from Fokey,Al
Fabulous sound. Great quality. Never a disappointment. Great battery life. Comfortable all day wear.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Great sound quality for the low price
on September 22, 2020
Posted by: JustListener
from Europe
Great battery life, ecxellent sound quality. Just one minus after several hours a little bit discomfort with heatphone (a little bit pain ears after 3 - 4 hours of listening without pause). Bass, beat powerful, volume is very loud. Recommend.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Excellent bass and sound
on November 15, 2020
Posted by: Warwick v
from Cape Town
The bass is insanely awesome! The battery life is really awesome. It switches so well between my phone and tablet. Highly recommended
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
very bad connectivity mixed with super bad sound.
on November 18, 2020
Posted by: Ivke
from Belgrade Serbia
worst crap u can buy. It wont connect properly, when it dose it sounds like old rotary phone. Also, they sell them a lot - and they don't provide ANY support for them.
DO NOT BUY.
No, I would not recommend this to a friend.
Response from jbl.comBy Raymundo at Customer Support, Harman Lifestyle, November 19, 2020
We've received your feedback and sorry if you feel that way. We'd like to work with you directly so that we could look into this: https://eu.jbl.com/support-knowledgebase.html
Written by a customer while visiting jbl.com
Customer Rating
5
AMAZING!
on November 18, 2020
Posted by: BrookeS12
from Iowa
These are absolutely amazing and so cheap! For adults and children. I am very satisfied and LOVE this product. My favorite feature is that the bluetooth does not cut out when you walk away from the phone/tablet. JBL never disappoints!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
Stuttering sound when using with Mac
on December 7, 2020
Posted by: Sad Mac user
from Riga, LV
Works fine with a phone but when paired with a laptop it's unusable. Sound stutters every 20-30 seconds when listening to musing or watching videos.
I've done hours of googling and troubleshooting - hard setting different bluetooth codec, making sure no application is using the built-in mic on the headset. Everything's fruitless, it is still SBC used. AptX isn't supported but AAC should
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Support, Customer Service, December 8, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Tune 500 did not meet your expectations. We're always looking for ways to improve so please contact us so we can help you: https://bit.ly/2zwFkYM
Written by a customer while visiting jbl.com
Customer Rating
5
The Best HeadPhones in the world
on January 2, 2021
Posted by: AxelBenjamin
from Uruguay, montevideo
I bought it las week and its WONDERFUL. I Will recomend it to a friend
I would recommend this to a friend!
Written by a customer while visiting jbl.com