Customer reviews from jbl.com
JBL - TUNE 500BT Wireless On-Ear Headphones - Black
Average customer rating
3.9
(544 Reviews)
Rating breakdown 544 reviews
5 Stars
295
4 Stars
84
3 Stars
37
2 Stars
45
1 Star
83
73%of customers recommend this product.
(
257 out of
352)
Customer Reviews for JBL - TUNE 500BT Wireless On-Ear Headphones - Black
Customer Rating
5
Amazing
on May 19, 2020
Posted by: MHernandez
from Los Angeles, CA
I bought these recently in a quarantine fevered shopping spree, and I love them. This is such a great product. The music sounds great. Not 100% noise-canceling, but blocks outside noise well enough. I have yet to find headphones that don't crush my piercings as much, but the headphones are quite comfortable.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Just what I wanted!
on May 25, 2020
Posted by: inezam
from Antioch, CA
I bought this because my brother had it in black and i used his a couple times while i was on a walk or doing the dishes. they fit on my head and ears nicely and the sound is perfect.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Wonderful Sound Quality
on May 27, 2020
Posted by: Christine R
from Buffalo, NY
I just bought these online. Fast shipping. These headphones are great. They have wonderful sound quality and the charge last a good amount of time. Only thing I would change is that the charger should be longer.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
2
Not impressed.
on May 28, 2020
Posted by: AmberLC
from Maine
I have the T450BT before these and they were awesome. I use them to jog. These ones (500bt) are horrendous to run with...the wind is ear piercing around the headphones. Even with the volume all the way up, it is all I hear. Never had this problem with my old set. I guess if you’re just sitting at desk these are fine but they’re awful for running.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service , Customer Support, June 2, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Live 500BT did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
5
on May 28, 2020
Posted by: Vickialdape
from Detroit
I loved my headphones! They bang loud and they're durable.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Awesome
on June 16, 2020
Posted by: JB55
from Indiana
Just received these a few days ago. Easy setup and works great with Google Home
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Best set of earphones ever!!!
on June 26, 2020
Posted by: MM4lyfe
from San Antonio
I use these for when I travel, game, talk on the phone. They are noise canceling which makes it for flying if you want to sleep or drown out jet engines. They are compatible with Xbox controllers so you can plug into your controller and have sound and chat capabilities. They are compact which make them easy to store in a side backpack pocket or suitcase.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Great Purchase, again
on July 8, 2020
Posted by: corbin711
from Bremerton, WA
I bought this pair of headphones a few months ago and loved them so much I bought a second pair for my wife. We love them both and really enjoy the Ambient feature.
I would recommend this to a friend!
Written by a customer while visiting jbl.com