Customer reviews from jbl.com
JBL - TUNE 500BT Wireless On-Ear Headphones - White
Average customer rating
3.9
(544 Reviews)
Rating breakdown 544 reviews
5 Stars
295
4 Stars
84
3 Stars
37
2 Stars
45
1 Star
83
73%of customers recommend this product.
(
257 out of
352)
Customer Reviews for JBL - TUNE 500BT Wireless On-Ear Headphones - White
Customer Rating
1
Unusable, inaudible
on March 11, 2022
Posted by: Jbl Bluetooth
Bought these headphones for working out and watching movies among other things. The first time I went to use them was because my partner was asleep so I had turned the volume down too low for me to hear. I connected the headphones and discovered that at max volume, they were quieter then the TV had been. I connected them to a different device to see if that was the issue but they continued to be inaudible. I don't know who these are for but if you enjoy over ear headphones that are only loud enough to provide distant background noise, these are for you. If you enjoy hearing things from your headphones do not buy
By Customer Support, March 11, 2022
Thanks for reaching out. We want you to get the most out of our product. It would be best if we can work with you directly to get more information and to do troubleshooting with your JBL Live 500BT. Please contact our customer support at. https://bit.ly/2WocMfi
Written by a customer while visiting jbl.com
Posted by: Amanda M
from Pennsylvania
Verified Purchase:Yes
Bought these for our 13 year old son & he loves them ! The best thing is he uses them constantly and they last a week or more without charging !
Written by a customer while visiting jbl.com
Posted by: sdloyd
from Oklahoma City
Verified Purchase:Yes
They are decent. More of an against the ear than an over the ear. Sound quality it pretty good, but could use a little more volume. Sometimes the blue tooth will lose signal in the gym if my phone is in my pocket.
Written by a customer while visiting jbl.com
Posted by: Ethantranluvr
Verified Purchase:Yes
Its bad, they dont even wrap around ear and they hurt
By Customer Support, March 12, 2022
Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL LIVE 500BT Headphones did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to our development team. If you have any questions or concerns about this product's features, please reach out to us at: https://support.harmanaudio.com/us/en/#contact
Written by a customer while visiting jbl.com
Posted by: Paulineeee
from New York, NY
Verified Purchase:Yes
Sounds amazing, got it at the best price, and charges fast yet you can use it for days til the next charge! Best purchase this year so far!!
Written by a customer while visiting jbl.com
Posted by: Bdd76
Verified Purchase:Yes
I'd say 4.5 ⭐️s. They are comfortable. Connect easy. A lot of cool features. Very nice sound quality. The download able app is nice too. Only minor complaint is I wish they were a bit louder. They are great for podcasts, Audio books and basic radio and music listening but when I want to Rock out I want to ROCK OUT! I want my ears ringing when I'm done. Lol. I know that's not good but I'm different. For the average person I'm sure they are plenty loud enough lol. overall very nice headphones and I would recommend them and buy again.
Written by a customer while visiting jbl.com
Posted by: Pete124689
Verified Purchase:Yes
It feels sort cheap but amazing sound for the price
Written by a customer while visiting jbl.com
Customer Rating
4
Great comfort. Limited Sound
on March 14, 2022
Posted by: Kingbob2017
from FL
The aesthetics and comfort are amazing. However, the sound quality isn’t the best compared to its competition.
Written by a customer while visiting jbl.com