Customer reviews from jbl.com
JBL - TUNE 500BT Wireless On-Ear Headphones - White
Average customer rating
3.9
(544 Reviews)
Rating breakdown 544 reviews
5 Stars
295
4 Stars
84
3 Stars
37
2 Stars
45
1 Star
83
73%of customers recommend this product.
(
257 out of
352)
Customer Reviews for JBL - TUNE 500BT Wireless On-Ear Headphones - White
Customer Rating
5
Immaculate
on February 27, 2021
Posted by: Dany1027
from Texas
The sound alone is top notch and immaculate. Too nice!!!!!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
2
Not as good as I hoped
on February 28, 2021
Posted by: rallenlar
from Los Angeles
I looked around for a long time before I purchased the 500 BT, it had great reviews so I bought them. First of all shipping took longer than it should have, they waited a while before they shipped. Second the blue tooth connection was horrible, volume is low and it constantly cuts out or has a crackling sound. Lastly they are not very comfortable, very tight and almost no padding on top of your head. Plugged in the sound is OK but not great, overall I wish I would have puchased a different pair of headphones
No, I would not recommend this to a friend.
Response from jbl.comBy Raymundo at Customer Support, Harman Lifestyle, March 2, 2021
We appreciate the feedback you've provided to us. We understand that our JBL LIVE500BT did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to our development team. Please contact our customer support so we can check on your options. https://bit.ly/2WocMfi
Written by a customer while visiting jbl.com
Customer Rating
5
on March 5, 2021
Posted by: Sucheta
from Irving
This is very good music, we can easy pluggable to any Bluetooth devices.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
2
Robo Sound in Windows
on March 5, 2021
Posted by: RCruz
I can connect and use with my phone with no problems. However, when using this on Windows, it robots all sounds. seems to create 2 devices, which happen to interfere with each other. A driver to fix this issue is sorely needed
No, I would not recommend this to a friend.
Response from jbl.comBy Raymundo at Customer Support, Harman Lifestyle, March 9, 2021
It's to our understanding that your smartphone doesn't function normally when connected to your personal computer via Bluetooth. That being the case, please follow the troubleshooting steps outlined under the article 'Bluetooth Troubleshooting' sub-category: Pairing issues with a Computer or PC: via the first link. If the troubleshooting doesn't resolve the issue, contact our customer support so we can work with you directly. https://bit.ly/2LXMoHJ | https://bit.ly/2WocMfi
Written by a customer while visiting jbl.com
Customer Rating
5
Awesome sound
on March 9, 2021
Posted by: MSantiago39
from Spring Hill, FL
I bought this last month and I am happy that I did.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Great headphones!
on March 10, 2021
Posted by: JostledD
from Chicago
Just bought them a month ago and it came in right on time. Packaging was great and the unboxing was better. Great sound and great look, looks just like how I wanted them personalized.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
Nice headphones but not recommend
on March 17, 2021
Posted by: Idra
from New York
The headphones are good for the price, but there are missing one dealbreaker feature. Battery life indicator lights. I should be bothered to remember when i charged them, but the headphones should show me.
No, I would not recommend this to a friend.
Response from jbl.comBy Raymundo at Customer Support, Harman Lifestyle, March 19, 2021
We appreciate the feedback about our JBL Tune 500BT. We're always looking for ways to improve so we'll make sure to submit your feedback to our development team. If you have other questions or concerns about our product, please contact our customer support. https://bit.ly/2WocMfi
Written by a customer while visiting jbl.com
Customer Rating
5
Even better than I anticipated
on March 18, 2021
Posted by: dbwn
from Dallas, TX
It took me 2 or 3 days to figure out the instructions (pictures only), but I had no experience with Bluetooth -- It was simple and easy after I finally deciphered the picture instructions. I do not hear well, but with this set of headphones the sound is perfect. I am considering buying another set.
I would recommend this to a friend!
Written by a customer while visiting jbl.com