Customer reviews from jbl.com
JBL - TUNE 500BT Wireless On-Ear Headphones - White
Average customer rating
3.9
(544 Reviews)
Rating breakdown 544 reviews
5 Stars
295
4 Stars
84
3 Stars
37
2 Stars
45
1 Star
83
73%of customers recommend this product.
(
257 out of
352)
Customer Reviews for JBL - TUNE 500BT Wireless On-Ear Headphones - White
Customer Rating
2
Windows compatibility: VERY BAD
on September 16, 2020
Posted by: KeyLordGJ
from CR
Headphones work great on Android & Ios. However, on Windows PCs they work quite badly, for the price of this or other hearing aids, jbl should have an app or its own driver for Windows PC.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Support, Customer Service, September 16, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Live 500BT did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
5
Great features and design
on September 16, 2020
Posted by: Chris22
from Dallas, TX
I received this as a birthday gift customized with my name on it!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Absolutely beautiful
on September 22, 2020
Posted by: NightAngel
from Los Angeles
great equipment so I can figure out how to use everything it's exactly how I designed it
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Good choice!
on October 7, 2020
Posted by: Valpha_22
from Pécs
Just what i needed! I'm in love with the device!!!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Great deal!
on October 20, 2020
Posted by: Anonymous
from Rice Lake, WI
Great sound, including bass. Lightweight and great battery life! Super low cost headphones.....very happy!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Great sound
on October 21, 2020
Posted by: Tony62
from Cincinnati, OH
1st time buying headphones & these are great like the bass, the directions are no good can not see without alight but I got headphones working happy I brought.
Written by a customer while visiting jbl.com
Customer Rating
4
Doesnt come with a charger
on November 4, 2020
Posted by: Mommy
Premium quality over ear headphones. Love the color. Sound is amazing. Surprised that it didnt come with charger. Would have liked to know that prior to purchasing
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
Very nice sound quality and ANC
on November 10, 2020
Posted by: popyeye77
from Poznan
Very good product - but please correct Windows 10 hands free driver.
No, I would not recommend this to a friend.
Response from jbl.comBy Chastine at Customer Service, Chastine at Customer Service, November 11, 2020
Thanks for taking the time in providing your feedback with our JBL Tune 500BT. The Bluetooth drivers on your laptop are will depend on your laptop manufacturer, please contact them for support.
Written by a customer while visiting jbl.com