Customer reviews from jbl.com
JBL - TUNE 500BT Wireless On-Ear Headphones - White
Average customer rating
3.9
(544 Reviews)
Rating breakdown 544 reviews
5 Stars
295
4 Stars
84
3 Stars
37
2 Stars
45
1 Star
83
73%of customers recommend this product.
(
257 out of
352)
Customer Reviews for JBL - TUNE 500BT Wireless On-Ear Headphones - White
Customer Rating
2
Blue led is constantly on
on May 15, 2020
Posted by: Johnnydoe
from Prague
Great sound, great headphones, great price. But.... why is the blue light on all the time? I don't want that. I don't want to be a beacon when I walk down the street. Now I have to paint it black.
Response from jbl.comBy Mario at Customer Service, Customer Support, May 19, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Tune 500BT did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
4
Great but small
on May 16, 2020
Posted by: Sucukluyumurta
from Turkey, Izmir
Very good sound quality but so small size it hurts my head&ears
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Amazing sound
on May 20, 2020
Posted by: Wcdubya
from Clovis Ca.
I have been comparing headphones for a while and I'm ery glad I purchased these.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Good features
on May 21, 2020
Posted by: Dre island
from New york
I bought this a month ago and I’m happy with the product
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Very happy with these!
on May 28, 2020
Posted by: Mariii20
from Boston
I have multiple styles of JBL speakers & headphones and they have all lasted me years without fail! Love the fit, comfort, sound, and noise cancelling of these.
I did at first have some trouble getting the bluetooth connected to all my devices but was able to solve it by just resetting bluetooth connectivity settings and manually connecting a few times, now they connect automatically every time.
I did at first have some trouble getting the bluetooth connected to all my devices but was able to solve it by just resetting bluetooth connectivity settings and manually connecting a few times, now they connect automatically every time.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Great customization
on June 15, 2020
Posted by: IAmAres
from TX
I love these! Received these as an early Father’s Day gift from my wife. Loved the customization
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
2
Glitches like disconnect and volume loss
on June 16, 2020
Posted by: Markytattoos
from Tappan BY
I got these for my daughter’s birthday. There have been occasional issues with disconnect and volume loss. Perhaps I need a new pair? How do I exchange?
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, June 30, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Live 500BT did not meet your expectations. We're always looking for ways to improve so please contact us so we can help you: https://bit.ly/2zwFkYM
Written by a customer while visiting jbl.com
Customer Rating
5
Works great!
on June 20, 2020
Posted by: Huskersfansunite
Love the sound and functions. I got mine personalized and love how they turned out. They fit over my ears, which I needed. Very pleased with my purchase.
I would recommend this to a friend!
Written by a customer while visiting jbl.com