Customer reviews from jbl.com
JBL - TUNE 500BT Wireless On-Ear Headphones - White
Average customer rating
3.9
(544 Reviews)
Rating breakdown 544 reviews
5 Stars
295
4 Stars
84
3 Stars
37
2 Stars
45
1 Star
83
73%of customers recommend this product.
(
257 out of
352)
Customer Reviews for JBL - TUNE 500BT Wireless On-Ear Headphones - White
Customer Rating
4
its nice , does the job
on June 6, 2019
Posted by: AlBara
from algeria - annaba
i love this headset , but the only draw back is that its on ear - so long usage 2h+ can make your ear hurt abit
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Great value for the price
on July 2, 2019
Posted by: FLBS
from Burlington, VT
Bought this a couple of weeks ago. Been using a lot since then. If you consider overall features, sound quality and price, it’s great. It doesn’t check all the boxes, though. Not the most comfortable and the upper part finish makes the whole thing kind of unstable in your head. Minimal things that prevent the product to have a stellar/surprising performance. And, c’mon JBL, not even a little bag to store a very portable headphone???
Went for the blue one and no regrets.
Went for the blue one and no regrets.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
Personal Experience
on July 5, 2019
Posted by: Courtney16
from Houston, TX
I think the sound is great and I love the way they fit. The only problem I have is everytime I go to adjust them, I hit a button so the music stops and my headphones start reading notifications & etc.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, July 8, 2019
Thanks for the review, we appreciate the feedback you've provided to us. We understand that the product did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
4
Great sound quality
on July 15, 2019
Posted by: Truck Driver
from Tennessee
Very nice quality.I work outside a lot and I use these all the time.Glad I bought them.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Sizzle from headphones
on August 9, 2019
Posted by: Samed
from İstanbul
After listening to any sound from the headset comes a very small sizzle from behind. After a while, my head hurts, I sent a guarantee to change, but there was the same problem in the new product, there is a solution?
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
2
on September 11, 2019
Posted by: Baba55
sound quality is not as good as i expected i am sorry
No, I would not recommend this to a friend.
Response from jbl.comBy Chastine, Customer Support, September 12, 2019
Sorry to hear that our JBL Tune 500BT did not meet your expectations. We'd like to know more about what's happening and try to check some settings on your end. Please reach out to us through this link: http://bit.ly/2lIab0A
Written by a customer while visiting jbl.com
Customer Rating
3
Good Headphones
on September 14, 2019
Posted by: Luz01
from Phoenix,AZ
I bought my headphones about a couple of weeks. I really like how they sound and how durable they are but when it comes to the technology they are just basic headphones. After a while they do tend to hurt my ears.
I would recommend this to a friend!
Response from jbl.comBy Mario at Customer Service, Customer Support, September 15, 2019
Thanks for the review, we appreciate the feedback you've provided to us. We understand that our JBL Tune 500BT's comfortability did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
4
Not the best, not he worst.
on September 22, 2019
Posted by: Doesitmatters
from İzmir, Turkey
Bought 4months ago, i see that other brands has nfc. Best bass at all and good mids, but i can say that trebles arent.
I would recommend this to a friend!
Written by a customer while visiting jbl.com