Customer reviews from jbl.com
JBL - TUNE 500BT Wireless On-Ear Headphones - White
Average customer rating
3.9
(544 Reviews)
Rating breakdown 544 reviews
5 Stars
295
4 Stars
84
3 Stars
37
2 Stars
45
1 Star
83
73%of customers recommend this product.
(
257 out of
352)
Customer Reviews for JBL - TUNE 500BT Wireless On-Ear Headphones - White
Customer Rating
1
Lacks any volume
on June 4, 2023
Posted by: Anonymous
Very sad how pathetic the volume is. The fit is great but if you're using them in Bluetooth I've tried several devices and they don't get loud or even close to it, I have not tried them plugged in and wont. I don't understand it when you have a company that mainly makes speakers you should knock it out of the park every time. Every product with your name on it should be nothing short of excellent value for the money. Unless JBL offers me an exchange or something ill put them straight from the box brand new and put them in the garbage, they are that disappointing. I shouldn't have let them sit around before trying them since im past return window from my retailer.
By Customer Support, June 6, 2023
Thanks for sharing your experience with our JBL LIVE 500BT. We understand that this model didn't meet your expectations. We are dedicated to consistently improving our product and providing an exceptional user experience. We value your input, and we'll make sure to forward your feedback to the appropriate team. If you have any concerns about your device, Please contact our customer support service via our official website or toll-free hotline.
Written by a customer while visiting jbl.com
Customer Rating
5
on January 5, 2019
Posted by: Kewee27
from North Carolina
My husband and I got some for Christmas and we love them!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Good one
on February 7, 2019
Posted by: Arash1988
from Fayetteville
It’s a good one, for the money value it has a good quality
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
on March 4, 2019
Posted by: Momma bear
My son loves it... it does exactly what it is supposed to do!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Beautiful design, amazing sound quality.
on May 21, 2019
Posted by: Jwill_n
from Friendship, AR, United States
[This review was collected as part of a promotion.] First off with design these headphones are absolutely gorgeous with their slight metallic paint and I love the fabric design along the top. When it comes to wearing them the ear cushions are very soft and I didn’t notice any discomfort after a couple hours use. They can be extended to find even the largest heads, and the fabric at the top keeps the top of your head comfortable as well. Sound quality is where there headphones absolutely shine, the audio is super bright and vibrant with amazing clarity. Bass is also present but not overwhelmingly, you can also download the jbl headphone app to tweak your eq settings. Overall these headphones give you awesome quality in the design department and sound, and also they include many great features that more expensive headphones don’t offer, for example you can simply tap the left side to bring up google assistant, and with a tap of the button you can make it sound as if you’re not wearing them at all with jbls special mode called ambient aware and also talk through. Overall these are some of the best headphones for the price and I highly recommend them.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
on October 23, 2019
Posted by: Pardeep2588
I love it because it feels good and I love the assistant surface.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Very good
on November 12, 2019
Posted by: Madura
from Srilanka
Brought 3 days ago. Sound is astonishing. Connects very easily smoothly. Good and handy tech gadget.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
Disappointed
on December 7, 2019
Posted by: AJar
I literally just got these thinking it would be better than my cowin, and since I already have jbl speakers which I love. This headset for me is a disappointment. Its not even loud, I got mine with a little rip. It keep malfunctioning meaning, the volume keeps going mad low for no reason and turning off. So complicated I just want to listen to my music and I need more volume!
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, December 10, 2019
We appreciate the feedback you've provided to us. We understand that our JBL Live 500BT did not meet your expectations. We're always looking for ways to improve so please contact us so we can help you. https://bit.ly/2zwFkYM
Written by a customer while visiting jbl.com