Customer reviews from jbl.com
JBL - TUNE 500BT Wireless On-Ear Headphones - White
Average customer rating
3.9
(544 Reviews)
Rating breakdown 544 reviews
5 Stars
295
4 Stars
84
3 Stars
37
2 Stars
45
1 Star
83
73%of customers recommend this product.
(
257 out of
352)
Customer Reviews for JBL - TUNE 500BT Wireless On-Ear Headphones - White
Customer Rating
5
JBL Does it again GREAT SOUND
on May 27, 2019
Posted by: Rich1
from North canton, ohio
[This review was collected as part of a promotion.] I’ve been a fan of JBL for a long time and the JBL Live500BT did not let me down. Blue tooth connects quickly. Buttons on headphones easy to access. Love the pass thru button which turns down the music without having to take off headphone or pause music to answer some. Quality is qreat and comfort is superb. Took on trip battery life is crazy long I went 25 hours of play time before charging WOW!!!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Love it so much i bought 2
on February 15, 2019
Posted by: Chasity
from San Jose, CA
I bought these because I love bass and quality. These are super well made and have minimal sound leakage, and sound just like my jbl car speakers which I love. My wife had some skull candy bluetooth headphones she had just bought the day before and we had to return them and buy her a pair of these because she wouldn't stop listening to mines. They sound clear, bass is deep but not muddy, but they are snug on my head. I have been working on loosening them up but its not easy with such great build quality. I stretch them and they go back to shape if i dont keep them stretched over night. So now I keep them on a big headed teddy hear when Im not using them.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
After one week use.
on May 29, 2019
Posted by: Ed¹¹
from Bolingbrook, IL, United States
[This review was collected as part of a promotion.] I've had these for a week. Right away, one thing you have to do is download the app and play around with the acoustic settings to make them sound better or at least make them better suited for you depending on your liking, which is a plus.
They are comfortable, light weight and don't fatigue your ears too much after wearing them for long periods of time.
The battery on these is perfect. I went all week using them without having to charge them. I did use them for 2-3 hours a day for 7 days.
The battery on these is perfect. I went all week using them without having to charge them. I did use them for 2-3 hours a day for 7 days.
Another great thing about these headphones is that they feel durable, and look great.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Would recommend 10/10
on December 24, 2018
Posted by: yaboyReinis
from Ventspils, Latvia
One of the best bluetooth headphones ever. The quality is great, and the headphones itself are very comfortable and easy to carry around.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Android 9.0 pie
on August 5, 2019
Posted by: JSealTeamOp3
from Quan verginia
The app for this device is not working with the android 9.0. It installs and opens up but it doesn't recognize the device. The headphones are paired and work perfect with my phone as headphones and microphone. But the app doesn't see the headphones
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
My headphones won't turn on after 3 months!
on June 23, 2020
Posted by: JJ_Beatz
from NY, NY
Hi - I got my JBL this year however its no longer turning on. I've charged it for 2 hours+ but nothing. It DOES work when I connect it to my computer but thats about it.
No, I would not recommend this to a friend.
Response from jbl.comBy Kat, Customer Service, June 30, 2020
We appreciate the feedback you've provided to us on our JBL LIVE 500BT headphones. We understand that it did not meet your expectations. We're always looking for ways to improve so please contact us so we can help you: https://support.jbl.com/us/en/customer-service/contact.html
Written by a customer while visiting jbl.com
Customer Rating
5
Awesome sound
on August 20, 2020
Posted by: Krs1
Had to finally replace the previous JBL model. These are perfect. Exactly what we hoped for!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Great BT headphones
on October 15, 2019
Posted by: fele
I got these headphones a couple weeks ago as I wanted some wireless headphones to use while my phone charges. I decided to give these a try and I’m pleasantly surprised! I’m usually not the biggest fan of on-ear headphones because they can be bulky, heavy, and uncomfortable, but these are perfect! Very lightweight, the ear pads are comfortable (but after a couple hours of usage my ears still hurt some) and they’re perfect to wear when I’m just sitting around or walking on campus. The sound quality is nice for the price point, so I don’t feel like I’ve forfeited anything there. The bass is crisp and clear. I was originally going to go with pink, but I got white instead since it matched my phone better and the color is very chic! O
I would recommend this to a friend!
Written by a customer while visiting jbl.com