Customer reviews from jbl.com
JBL - TUNE 500BT Wireless On-Ear Headphones - Pink
Average customer rating
3.9
(544 Reviews)
Rating breakdown 544 reviews
5 Stars
295
4 Stars
84
3 Stars
37
2 Stars
45
1 Star
83
73%of customers recommend this product.
(
257 out of
352)
Customer Reviews for JBL - TUNE 500BT Wireless On-Ear Headphones - Pink
Customer Rating
5
on April 7, 2020
Posted by: Princess Jerri
from Oak Park, IL
It’s Everything as advertised!
I would definitely recommend these...
I would definitely recommend these...
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
Not able to charge
on May 7, 2020
Posted by: angel372
from Cavan
I'm not able to charge this headset after 4 months of using. Can turn on or charge. Very disappointing saying the least
No, I would not recommend this to a friend.
Response from jbl.comBy Chastine at Customer Support, Chastine at Customer Support, May 12, 2020
Please check out the troubleshooting steps on our support page article about "Battery and Troubleshooting" for your Tune 500BT. http://bit.ly/30JI2G4
Written by a customer while visiting jbl.com
Customer Rating
5
Impressed
on July 16, 2020
Posted by: laura7373
from savannah, ga
So far so good. I have Beats too, and I like these much better. The bass is GREAT, the color is my absolute favorite, and for this price you just can't beat it.. 10/10 would recommend!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
2
average with phone suck with PC
on August 27, 2020
Posted by: matej vacha
from czech republic
the headset is nice, has kinda good sound ... however, you can use it properly only with phone ... if you connect it to PC with Windows sounds is not usable when u would like to use the microphone.
Or you have to use without a microphone and its sucks! no one would like to fix this issue, so customer means nothing to JBL :) go and choose another one if you can :)
Or you have to use without a microphone and its sucks! no one would like to fix this issue, so customer means nothing to JBL :) go and choose another one if you can :)
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Support, Customer Service, August 29, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Tune 500BT did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
5
Fantastic sound!!!
on September 1, 2020
Posted by: Mom of 4
from Florida
I love my headphones so much!! I have 4 kids and a video game playing husband and I could hear my show perfectly!!! On top of that, I customized them and they are gorgeous!!!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
JBL Tune 500BT Wireless headset
on September 11, 2020
Posted by: steve1996
from INGLESIDE
Works very well, though the range is limited to about 15-20 feet. Sound quality is very good.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Posted by: anonymous_random
Verified Purchase:Yes
It has a 'cool' voice control feature on the Left side that gets triggered randomly while handling the headphones and opens random apps/calls random stuff. There is no way to turn it off. Why not? I would return if I wasn't a lazy person I'll just throw them away.
By Customer Support, March 24, 2022
Thanks for reaching out. We want you to get the most out of our product. It would be best if we can work with you directly to get more information and to do troubleshooting with your JBL Live 500BT Headphones. Please Contact JBL Customer Sevice.
Written by a customer while visiting jbl.com
Customer Rating
4
on December 21, 2018
Posted by: Lgamboa
from Los Angeles
I bought this for my 10 years daughter perfect for her, excellent price for this product
I would recommend this to a friend!
Written by a customer while visiting jbl.com