Customer reviews from jbl.com
JBL - TUNE 500BT Wireless On-Ear Headphones - Pink
Average customer rating
3.9
(544 Reviews)
Rating breakdown 544 reviews
5 Stars
295
4 Stars
84
3 Stars
37
2 Stars
45
1 Star
83
73%of customers recommend this product.
(
257 out of
352)
Customer Reviews for JBL - TUNE 500BT Wireless On-Ear Headphones - Pink
Customer Rating
2
JBL Tune 500BT- not working on MS Teams
on September 2, 2020
Posted by: Wim1969
from Centurion
Although an excellent headphone for other applications it's not working for MS Teams for what I bought it for - Very disappointed
No, I would not recommend this to a friend.
Response from jbl.comBy JBL, Customer Support, September 2, 2020
We appreciate the feedback you've provided to us. We'd like to work with you directly so we could try some troubleshooting with your JBL Tune 500BT. Please reach out to our Customer Support through here: https://bit.ly/2Jc8wJp
Written by a customer while visiting jbl.com
Customer Rating
1
Does NOT work with Microsoft Teams
on October 9, 2020
Posted by: eligeiro
from Brazil
I purchased JBL in order to avoid all issues with smaller vendors, lack of compatibility, but it seems that either MS and JBL make NO EFFORTS to solve a simple problem ... THIS DEVICE DOES NOT WORK WITH MS TEAMS. JBL please MAKE MS use a driver of yours or address that seamlessly with WIndows 10.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Support, Customer Service, October 10, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Tune 500BT did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
1
Good sound, but doesn't work with windows 10
on October 27, 2020
Posted by: Anonymous
from PL, EU
For me the key feature was to use them for MS Teams as a communication device. It does not work with windows as a hends free set. There is no clear description about this on product site.
Works really well with phone...
No, I would not recommend this to a friend.
Response from jbl.comBy JBL, Customer Support, October 29, 2020
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We're always looking for ways to improve, so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
2
Do not buy!
on October 27, 2020
Posted by: Lola81
from Chicago, IL
I bought these in July and my right side of the headphone stopped working. I mean I guess I should have expected this because of how cheap they are.
No, I would not recommend this to a friend.
Response from jbl.comBy JBL, Customer Support, October 30, 2020
We appreciate the feedback you've provided to us. We'd like to work with you directly so we could try some troubleshooting with your JBL Tune 500BT. Please reach out to our Customer Support at https://bit.ly/2Jc8wJp
Written by a customer while visiting jbl.com
Customer Rating
5
Sounds great
on May 23, 2019
Posted by: Blakeyboy
from Stantonville, Tn
The headphones have a great sound. Unfortunately the on ear style hurts after wearing them for a while.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Absolutely wonderful!
on May 23, 2019
Posted by: Vineet
from Dallas, TX, United States
[This review was collected as part of a promotion.] This is exactly what I wanted from a headphones which doesn't have active noise cancellation. I know it sounds like a bad thing, but I don't like active noise cancellation headphones because they muffle the sound, it takes away the bass from the music. But these ones are wonderful, they are bit tight which provide wonderful passive noise cancellation environment. The sound is wonderful, it has clarity which one requires to watch a movie, it also has decent amount of bass to enjoy the music.
Honestly, I love these headphones, and in it's way it is kinda perfect.
Honestly, I love these headphones, and in it's way it is kinda perfect.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
These headphones do not disappoint
on July 22, 2019
Posted by: Joetar
from East Haven Ct.
Bought these for my wife who wanted to use them while she does her running, they work great for her ,they stay on her head perfectly while she exercises . The take phone calls option works flawlessly which she is very happy about. I myself being an audiophile or audio fool (which ever you prefer) will tell you they sound absolutely amazing. JBL does not disappoint.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Great gaming headset
on August 19, 2019
Posted by: Kebby
from Texas
Got then 2 weeks ago, tried them out wired to my computer. The bass is really noticably awesome and the surround sound for gaming is phenomenal. They're much smaller and slimmer than they look in photos which is nice. Super comfortable ear cups! If your using for gaming note that it obviously doesn't have a mic. All around the best headset I've ever owned, I'm sure there are better out there but not at this price point. (Also I don't have an amp and the sound is amazing already!)
I would recommend this to a friend!
Written by a customer while visiting jbl.com