Customer reviews from geappliances.com
GE - 17.5 Cu. Ft. Top-Freezer Refrigerator - Bisque
Average customer rating
4.5
(577 Reviews)
Rating breakdown 577 reviews
5 Stars
383
4 Stars
119
3 Stars
47
2 Stars
14
1 Star
14
88%of customers recommend this product.
(
440 out of
502)
Customer Reviews for GE - 17.5 Cu. Ft. Top-Freezer Refrigerator - Bisque
Customer Rating
5
Great Refrigerator!
on August 25, 2021
Posted by: NanPB
from Maryland
We bought this refrigerator to replace a 25 year old G.E. Freezer that needed a repair. We also had a 32 year old fridge in our garage we wanted to get rid of. We decided on this G.E. fridge based on good reviews and it would easily go down to our basement. It has met our expectations.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on August 22, 2021
Posted by: Beaudrie
from Lincoln Park, MI
Works exactly as expected. Perfect size and it offers lots of different storage spots.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Large, space efficient, large improvement
on August 20, 2021
Posted by: RANT2021
from CA
Large, space efficient, large improvement on my previous fridge/freezer. Well architected in terms of rack spacing/height options and the drawers.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Great Features
on August 20, 2021
Posted by: pl341
Due to pace limitations, I selected the 18 cu ft top freezer refrigerator. I was pleasantly surprised with the large size of the freezer. The internal shelves are great. The door shelves are ok, except the very bottom shelf which is too shallow and too low. This is replacement for prior GE refrigerator.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Disappointed
on August 12, 2021
Posted by: sav mama
from Georgia
The motor runs a long time and is very noisy - sounds like my bathroom exhaust fan. When I shut the refrigerator door, the freezer door pops open, then closes itself, but lets in warm air. There's a lot of vacuum on the lower door and the refrigerator is so lightweight that opening the lower door pulls the whole refrigerator away from the wall. There's so little vacuum in the freezer that it seems like the seal isn't tight enough. The ice maker is cheap plastic. The thermostat seems to work OK and keeps the food cold enough. There should be another shelf in the door next to the butter compartment.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
2
Response from geappliances.comBy Sharon@GEA, GE_Appliances, August 13, 2021
Hi, Thanks for choosing a GE refrigerator for your kitchen! We're sorry for any inconvenience with the sound level. Current refrigerator compressors are designed to run more than 80% to 90% of the time. If the door pops open, we suggest viewing our tips here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16979
The rollers on your refrigerator don't have locks. Due to the size of the doors and the strength of the door gaskets, it's possible that it may roll or move when one of the doors is opened. A piece of wood, a small wood wedge, or plastic furniture coaster with felt on the bottom may be placed under the wheels.
We'll also be sure and pass along your comments about the ice maker and additional shelf to our refrigerator team for future consideration. Thanks so much for the valuable feedback! Stay safe and be well. - Sharon@GEA
The rollers on your refrigerator don't have locks. Due to the size of the doors and the strength of the door gaskets, it's possible that it may roll or move when one of the doors is opened. A piece of wood, a small wood wedge, or plastic furniture coaster with felt on the bottom may be placed under the wheels.
We'll also be sure and pass along your comments about the ice maker and additional shelf to our refrigerator team for future consideration. Thanks so much for the valuable feedback! Stay safe and be well. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Perfect application
on August 7, 2021
Posted by: DJ1864
from Buffalo, NY
This refrigerator is the perfect size and functions really well as our auxiliary. Appears solid and well made.
I would recommend this to a friend!
Features
3
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Keeping stuff cold
on August 7, 2021
Posted by: GLSnow
from New Providence NJ
Well it’s so nice to have a new fridge this one is very bright when you have the doors open and the way they worked it out just fantastic.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Loud
on August 4, 2021
Posted by: Bean00
from New london wi
The product sucks. Runs loud and only 6 months old
No, I would not recommend this to a friend.
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Vikki@GEA, GE_Appliances, August 6, 2021
Hi - We are sorry to hear how unhappy you are with your GE refrigerator. On Page 20 of the owner's manual you will find a description of the normal sounds made by this refrigerator --
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000501.pdf -- If you feel your unit is making a sound not described in the manual, we would recommend having the unit checked by service to ensure it's operating properly. If needed, please call 1-800-432-2737 M-F 7am-10pm, Sat 8am-6pm, Sun 8am-6pm EST to schedule an appointment. We do wish you all the best! Vikki@GEA
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000501.pdf -- If you feel your unit is making a sound not described in the manual, we would recommend having the unit checked by service to ensure it's operating properly. If needed, please call 1-800-432-2737 M-F 7am-10pm, Sat 8am-6pm, Sun 8am-6pm EST to schedule an appointment. We do wish you all the best! Vikki@GEA
Written by a customer while visiting geappliances.com