Customer Reviews for GE - 17.5 Cu. Ft. Top-Freezer Refrigerator - Bisque
Customer Rating
5
Sleek looks, great value
on September 11, 2021
Posted by: VRP104
from Arlington Heights, il
I really like this product. It’s sleek looking, goes with what’s on trend as well as a classic look that can sustain the ever-changing times. It’s perfect for my small condo yet provides a lot of space. I had the opportunity to purchase an ice maker kit which I absolutely love. Also it has a sliding drawer that you can move from one side to the other which comes in handy when you have a full refrigerator. You can’t go wrong with GE.
I recently purchased this because my old fridge died and I am very happy with it. I love the way it looks and it has plenty of room for everything. It seems very functional and I am enjoying it very much. I hope to get many years of use out of it.
The top freezer do not have light. Also made loud noise during defrost and water is in the component. Also it deform every thing in the freezer, all my food and water is every way
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Sarah@GEA, GE_Appliances, August 30, 2021
Hi there, and thanks for reaching out to us about this refrigerator. We truly hate to hear you're not happy with the unit; we strive to provide a positive ownership experience, and would like to assist.
Your feedback regarding the lack of freezer light and the noise during defrost will be sent to our Refrigerator Design team for review. We do strive to meet the industry standard for sound level, but especially when the refrigerator is running something like defrost some sound is expected. We appreciate you sharing your thoughts, so we can make any needed improvements.
Regarding anything in the freezer becoming deformed, we really hate to hear that's been an issue for you. If this is happening due to excess moisture or condensation forming, you may want to make sure that the door is sealing completely and there is no kink or gap in the gasket that is preventing a seal. You should also make sure there is proper clearance to the air supply and vents, which will reduce frost build-up.
If something else is affecting your food or water, or the issue continues, our service department can be reached at at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm .
We hope that issue is resolved for you soon. If you have any other questions or concerns, we are always happy to help and wish you all the best! -Sarah@GEA