Customer reviews from geappliances.com
GE - 28 in. Wide 17.5 Cu. Ft. Top-Freezer Refrigerator with Edge-to-Edge Glass Shelves - White
Average customer rating
4.5
(578 Reviews)
Rating breakdown 578 reviews
5 Stars
383
4 Stars
119
3 Stars
47
2 Stars
14
1 Star
15
88%of customers recommend this product.
(
440 out of
502)
Customer Reviews for GE - 28 in. Wide 17.5 Cu. Ft. Top-Freezer Refrigerator with Edge-to-Edge Glass Shelves - White
Customer Rating
3
Just okay
on June 21, 2023
Posted by: DGUITAR
from Los Angeles
This fridge is just okay. To be fair I downsized from 22 to 17 cubic feet. That may not sound like a big difference but believe me the difference is huge.
It's brand new but I already have to set it on its highest setting to keep things cold, and while it freezes the meat it takes almost a full day to do so and the popsicles don't even get hard in the freezer even after weeks. The LED light placement is poor and makes it difficult to see anything that's not in the top shelf. The crisper bins are a joke! I eat fruits and veggies on a regular basis and I can't for more than a few heads of broccoli and a few apples in them. Everything else has to be out in the main part of the fridge and it goes bad quickly so I'm forced to stop more frequently just to keep food items fresh.
I really miss my 22 year old cooling vessel.
It's brand new but I already have to set it on its highest setting to keep things cold, and while it freezes the meat it takes almost a full day to do so and the popsicles don't even get hard in the freezer even after weeks. The LED light placement is poor and makes it difficult to see anything that's not in the top shelf. The crisper bins are a joke! I eat fruits and veggies on a regular basis and I can't for more than a few heads of broccoli and a few apples in them. Everything else has to be out in the main part of the fridge and it goes bad quickly so I'm forced to stop more frequently just to keep food items fresh.
I really miss my 22 year old cooling vessel.
No, I would not recommend this to a friend.
Features
1
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Devin@GEA, GE_Appliances, June 22, 2023
Good morning,
Thank you for taking the time to leave a review on your new GE top-freezer refrigerator. Your feedback is valued and very important to us.
With that being said, we are so sorry to hear you are not completely satisfied with your new refrigerator, and that the temperature fluctuates and is not consistent. If the refrigerator is running but not cooling at all or is not cold enough, several factors may influence the temperature:
- Confirm surrounding air temperatures have been within 38-110°F. Extreme temperatures outside this temperature range will affect cooling, causing the unit to be less efficient. Below 32 °F, there is no cooling capability at all. At temperatures exceeding 110°F, there is a possibility of the oil overheating and breaking down, thus damaging the compressor or sealed system.
- Check current refrigerator and freezer internal temperatures by checking food temperatures.
If refrigerator control is set to a colder setting, i.e. 4 or 5, then we recommend you schedule service. You can schedule an appointment by calling the Service Department directly at 1-800-432-2737 Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for your review!
-Devin@GEA
Thank you for taking the time to leave a review on your new GE top-freezer refrigerator. Your feedback is valued and very important to us.
With that being said, we are so sorry to hear you are not completely satisfied with your new refrigerator, and that the temperature fluctuates and is not consistent. If the refrigerator is running but not cooling at all or is not cold enough, several factors may influence the temperature:
- Confirm surrounding air temperatures have been within 38-110°F. Extreme temperatures outside this temperature range will affect cooling, causing the unit to be less efficient. Below 32 °F, there is no cooling capability at all. At temperatures exceeding 110°F, there is a possibility of the oil overheating and breaking down, thus damaging the compressor or sealed system.
- Check current refrigerator and freezer internal temperatures by checking food temperatures.
If refrigerator control is set to a colder setting, i.e. 4 or 5, then we recommend you schedule service. You can schedule an appointment by calling the Service Department directly at 1-800-432-2737 Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for your review!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on June 20, 2023
Posted by: Shelly Shelly
Great working product enough space for all my products
Written by a customer while visiting geappliances.com
Customer Rating
5
Terrific fridge!
on June 15, 2023
Posted by: ldr911
from CT
Surprise! She’s a lot of room inside, more than our previous fridge, plenty of room for everything. Great shelving. Very quiet-had to check to make sure she was on, our last was noisy. If you’ve small space requirements like we do, this is a good choice.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Charlie@GEA, GE_Appliances, June 16, 2023
Hello,
We’re so happy to hear that you’ve been enjoying your refrigerator and that you’ve found it spacious to use.
This is such a beautiful model with many great cooling features. We hope you get many years of enjoyment out of it, and please feel free to reach out with anything you may need.
-Charlie@GEA
We’re so happy to hear that you’ve been enjoying your refrigerator and that you’ve found it spacious to use.
This is such a beautiful model with many great cooling features. We hope you get many years of enjoyment out of it, and please feel free to reach out with anything you may need.
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Energy Star Refrigerator
on June 14, 2023
Posted by: Exalls
So far, just fine, but it has only been a month. The refrigerator continually makes a sound like someone snoring. Very strange
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Constantly running
on June 9, 2023
Posted by: Maya2021
from Southern RI
I just got it delivered 9 days ago, but it seems like the motor is running a lot. I will know when I get my electric bill.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
3
Value
4
Response from geappliances.comBy Devin@GEA, GE_Appliances, June 13, 2023
Good afternoon,
Thank you for taking the time to leave a review on your new GE top-freezer refrigerator. Your feedback is valued, and very important to us.
With that being said, for refrigerators and freezers to maintain the proper temperature, the compressor will run much of the time. Refrigerators and freezers have compressors that are designed to run 80% to 90% of the time. This makes them more energy efficient because the greatest amount of energy is used when the compressor cycles on as opposed to when the compressor is actually running.
You can view the article at the link below for additional information on some factors that may contribute to longer run times for your refrigerator or freezer:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16932&_ga=2.62363695.2098085779.1686575110-1100713441.1674245189
We hope this information provides peace of mind, and that you will enjoy this refrigerator for many years to come. Thank you for trusting GE Appliances for your home!
-Devin@GEA
Thank you for taking the time to leave a review on your new GE top-freezer refrigerator. Your feedback is valued, and very important to us.
With that being said, for refrigerators and freezers to maintain the proper temperature, the compressor will run much of the time. Refrigerators and freezers have compressors that are designed to run 80% to 90% of the time. This makes them more energy efficient because the greatest amount of energy is used when the compressor cycles on as opposed to when the compressor is actually running.
You can view the article at the link below for additional information on some factors that may contribute to longer run times for your refrigerator or freezer:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16932&_ga=2.62363695.2098085779.1686575110-1100713441.1674245189
We hope this information provides peace of mind, and that you will enjoy this refrigerator for many years to come. Thank you for trusting GE Appliances for your home!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Spacious!
on June 8, 2023
Posted by: dbarbaby
from Houston, TX
Love the accessibility, deep crisp drawers, lots of space.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Does the job
on June 3, 2023
Posted by: Angienay
from Alexandria, VA
Does the job. Needed a new refrigerator to replace the old similar model I had that was dying a slow death. This one is a little louder than the old one which kinda surprises me but all in all it does what is is supposed to do.
I would recommend this to a friend!
Features
3
Performance
5
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
4
Great Fit for Galley Kitchen
on June 2, 2023
Posted by: JPetrus
from Syracuse NY
This works great in our galley kitchen. Simple design matches well with existing appliances. So far performance and quality is good. Great choice for us!
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com