Customer reviews from geappliances.com
GE - 28 in. Wide 17.5 Cu. Ft. Top-Freezer Refrigerator with Edge-to-Edge Glass Shelves - White
Average customer rating
4.5
(577 Reviews)
Rating breakdown 577 reviews
5 Stars
383
4 Stars
119
3 Stars
47
2 Stars
14
1 Star
14
88%of customers recommend this product.
(
440 out of
502)
Customer Reviews for GE - 28 in. Wide 17.5 Cu. Ft. Top-Freezer Refrigerator with Edge-to-Edge Glass Shelves - White
Customer Rating
4
Well lit
on July 27, 2023
Posted by: Kai46
from California
I like it roomy but it closes too hard. Well lit I like that feature, spacious.
Written by a customer while visiting geappliances.com
Customer Rating
5
Simply elegant
on July 25, 2023
Posted by: Gorgeous GE again
from Seattle, WA
Simple elegance. Ge at its best. No other choice when it comes to appliances. Entire home outfitted with GE
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, August 4, 2023
Hello,
We appreciate your loyalty to GE Appliances! It's great to hear you're enjoying this refrigerator and we're glad to have you with us.
All the best!
-Sylvia@GEA
We appreciate your loyalty to GE Appliances! It's great to hear you're enjoying this refrigerator and we're glad to have you with us.
All the best!
-Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent GE Fridge
on July 19, 2023
Posted by: Dee889
from Schenectady NU
Love my new GE refrigerator . Very quiet and it’s keeps everything so cold the outside is white and it is very attractive.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Response from geappliances.comBy Tierra@GEA, GE Appliances, July 27, 2023
Hey there,
We're so glad to hear that you love your new refrigerator. Thank you so much for choosing GE Appliances for your home! The LED lighting is one of our favorite features of this model. It just makes it so much easier to find whatever you're looking for!
We appreciate you taking the time to share with us. Enjoy your unit!
Have a great day! - Tierra@GEA
We're so glad to hear that you love your new refrigerator. Thank you so much for choosing GE Appliances for your home! The LED lighting is one of our favorite features of this model. It just makes it so much easier to find whatever you're looking for!
We appreciate you taking the time to share with us. Enjoy your unit!
Have a great day! - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Not very cold
on July 17, 2023
Posted by: Violet Ann
from Burton
I had the fridge set at 4, i put my thermometer in and the top shelf area is cold, the bottom shelf is in the spoilage zone. I just turned it up to 5, which is all the way. So far I'm not impressed.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
2
Response from geappliances.comBy MichaelBatGEA, GEAppliances, July 18, 2023
Hello,
We’re sorry to hear that your new refrigerator has left you less than impressed. Cold food storage is incredibly important, and we know how worrying it can be when the temperatures aren’t cold enough to keep your food fresh. We recommend taking a look at the article linked below for some things you can check on your own to improve temperatures.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185
If none of that helps, and if you haven’t already, we recommend scheduling an appointment with our factory service team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm. Thank you for taking the time to leave us your feedback and please know that we are here should you need further assistance. -MichaelB@GEA
We’re sorry to hear that your new refrigerator has left you less than impressed. Cold food storage is incredibly important, and we know how worrying it can be when the temperatures aren’t cold enough to keep your food fresh. We recommend taking a look at the article linked below for some things you can check on your own to improve temperatures.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185
If none of that helps, and if you haven’t already, we recommend scheduling an appointment with our factory service team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm. Thank you for taking the time to leave us your feedback and please know that we are here should you need further assistance. -MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Reliable
on July 13, 2023
Posted by: JNY S
from Buffalo, NY
Kind of small for a 5 person household, but it fits enough things I guess, and works well. My only gripe is that the freezer doesn't have a light in it that I can tell.
No, I would not recommend this to a friend.
Features
2
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
All good
on July 11, 2023
Posted by: Black one
from Michigan
Love it thanks it is really nice way better then we had.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
great space
on July 10, 2023
Posted by: Paula587
I like the way it is laid out inside. The temperature is very even.
Written by a customer while visiting geappliances.com
Customer Rating
3
Just okay
on June 21, 2023
Posted by: DGUITAR
from Los Angeles
This fridge is just okay. To be fair I downsized from 22 to 17 cubic feet. That may not sound like a big difference but believe me the difference is huge.
It's brand new but I already have to set it on its highest setting to keep things cold, and while it freezes the meat it takes almost a full day to do so and the popsicles don't even get hard in the freezer even after weeks. The LED light placement is poor and makes it difficult to see anything that's not in the top shelf. The crisper bins are a joke! I eat fruits and veggies on a regular basis and I can't for more than a few heads of broccoli and a few apples in them. Everything else has to be out in the main part of the fridge and it goes bad quickly so I'm forced to stop more frequently just to keep food items fresh.
I really miss my 22 year old cooling vessel.
It's brand new but I already have to set it on its highest setting to keep things cold, and while it freezes the meat it takes almost a full day to do so and the popsicles don't even get hard in the freezer even after weeks. The LED light placement is poor and makes it difficult to see anything that's not in the top shelf. The crisper bins are a joke! I eat fruits and veggies on a regular basis and I can't for more than a few heads of broccoli and a few apples in them. Everything else has to be out in the main part of the fridge and it goes bad quickly so I'm forced to stop more frequently just to keep food items fresh.
I really miss my 22 year old cooling vessel.
No, I would not recommend this to a friend.
Features
1
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Devin@GEA, GE_Appliances, June 22, 2023
Good morning,
Thank you for taking the time to leave a review on your new GE top-freezer refrigerator. Your feedback is valued and very important to us.
With that being said, we are so sorry to hear you are not completely satisfied with your new refrigerator, and that the temperature fluctuates and is not consistent. If the refrigerator is running but not cooling at all or is not cold enough, several factors may influence the temperature:
- Confirm surrounding air temperatures have been within 38-110°F. Extreme temperatures outside this temperature range will affect cooling, causing the unit to be less efficient. Below 32 °F, there is no cooling capability at all. At temperatures exceeding 110°F, there is a possibility of the oil overheating and breaking down, thus damaging the compressor or sealed system.
- Check current refrigerator and freezer internal temperatures by checking food temperatures.
If refrigerator control is set to a colder setting, i.e. 4 or 5, then we recommend you schedule service. You can schedule an appointment by calling the Service Department directly at 1-800-432-2737 Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for your review!
-Devin@GEA
Thank you for taking the time to leave a review on your new GE top-freezer refrigerator. Your feedback is valued and very important to us.
With that being said, we are so sorry to hear you are not completely satisfied with your new refrigerator, and that the temperature fluctuates and is not consistent. If the refrigerator is running but not cooling at all or is not cold enough, several factors may influence the temperature:
- Confirm surrounding air temperatures have been within 38-110°F. Extreme temperatures outside this temperature range will affect cooling, causing the unit to be less efficient. Below 32 °F, there is no cooling capability at all. At temperatures exceeding 110°F, there is a possibility of the oil overheating and breaking down, thus damaging the compressor or sealed system.
- Check current refrigerator and freezer internal temperatures by checking food temperatures.
If refrigerator control is set to a colder setting, i.e. 4 or 5, then we recommend you schedule service. You can schedule an appointment by calling the Service Department directly at 1-800-432-2737 Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for your review!
-Devin@GEA
Written by a customer while visiting geappliances.com