Customer reviews from geappliances.com
GE - 28 in. Wide 17.5 Cu. Ft. Top-Freezer Refrigerator with Edge-to-Edge Glass Shelves - White
Average customer rating
4.5
(577 Reviews)
Rating breakdown 577 reviews
5 Stars
383
4 Stars
119
3 Stars
47
2 Stars
14
1 Star
14
88%of customers recommend this product.
(
440 out of
502)
Customer Reviews for GE - 28 in. Wide 17.5 Cu. Ft. Top-Freezer Refrigerator with Edge-to-Edge Glass Shelves - White
Customer Rating
3
unsatisfied
on September 24, 2024
Posted by: unhappyreceiver
from time of delivery freezer pops open when closing refrigerator
since first use freezes food in refrigerator when at recommended setting
since first use freezes food in refrigerator when at recommended setting
Response from geappliances.comBy Charlie, GE_Appliances, September 24, 2024
The refrigerator and freezer sections are connected by air channels to allow air to pass between them. Slamming or vigorously pushing a door shut forces air from one cavity into the other, often pushing the second door open. It is not unusual on a two-door Refrigerator for one door to pop open when the other door is being closed. For more information, we recommend referring at this link here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16979
Written by a customer while visiting geappliances.com
Customer Rating
5
Pretty and works great!
on September 20, 2024
Posted by: msgrmb
from Sacramento, CA
It's Black! It's beautiful! And it's mine! I love this fridge. It's roomy. The shelves are clear so I can see everything. It has two shelves in the freezer. It matches my red/black color scheme in my kitchen. I am beyond happy right now!
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Response from geappliances.comBy Michael, GE_Appliances, September 24, 2024
We’re thrilled to hear that you’ve been enjoying the beautiful black finish of your new refrigerator, and that you’ve been impressed with the spacious interior. The edge-to-edge shelves do a fantastic job of making the most of the available space, and the sliding deli drawer offers so much versatility.
Written by a customer while visiting geappliances.com
Customer Rating
5
WOW!
on September 16, 2024
Posted by: Linemanpr
It was very easy to move, spacious and overall easy to install.
Written by a customer while visiting geappliances.com
Customer Rating
3
Not a fan
on September 13, 2024
Posted by: 76mom
Do not like. Hate the color. It is very noisy. It is loud and makes a groaning sound. But I was told this is normal because it is junk.
Response from geappliances.comBy Michael, GE_Appliances, September 16, 2024
It’s unexpected to hear that your new refrigerator is making more noise than anticipated. We want to help. We suggest checking out the articles below for more information about refrigerator noises.
Normal noises:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
Abnormal sounds:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473
If none of that helps, or if you believe the noise you’re hearing is beyond normal operation, we recommend having your unit diagnosed by one of our qualified technicians. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
Normal noises:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
Abnormal sounds:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473
If none of that helps, or if you believe the noise you’re hearing is beyond normal operation, we recommend having your unit diagnosed by one of our qualified technicians. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
Written by a customer while visiting geappliances.com
Customer Rating
1
Disappointing plastic quality
on September 12, 2024
Posted by: JoseT21
from California
I am disappointed by how fragile the bottom shelving was, the plastic cracked and then the glass a few months after installation. I’m disappointed because the plastic became brittle so quickly but the fridge cools very nicely.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Adrian, GE_Appliances, September 12, 2024
We would like to assist you with this matter and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice Fridge
on September 8, 2024
Posted by: mauideb
from Maui Hawaii
Very Nice Fridge.. reason for 4 star, is the freezer doesn't have a light in it when the door is open.. and too soon to rate really since we've had it less than a month
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Missing a feature
on August 31, 2024
Posted by: ribbyer
would have liked a light in the freezer part of the refrigerator. Difficult to see items when it is evening. Could also be a little bit larger.
Features
4
Performance
3
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Could use a few cha gesture.
on August 24, 2024
Posted by: Thfrelj
from New York
I'd like to have a light in the freezer
The glass shelves are a nice touch and the
Option of a side for large containers is nice.
The glass shelves are a nice touch and the
Option of a side for large containers is nice.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com