Hi there - Thanks for posting a review on your refrigerator. So sorry that it's making strange sounds. Our newest models do create a certain degree of sound and may sound different than your previous unit. You may hear a high pitched hum or pulsating sound. If the sound you're hearing is abnormal, make use of the warranty by scheduling service. You can schedule an appointment by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm

Thanks again for the feedback. Please know that we're always here to help if anything ever comes up. -Mikayla@GEA

Hi there, we're so sorry to hear your refrigerator is running louder than expected and that your freezer iced up on the "3" setting. We understand this would've been aggravating to deal with and we never want this for our consumers. If you were to experience any issues with your seal again, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm

We're confident our technician would be able to make sure you're taken care of if needed. We appreciate you reaching out to us and we're wishing you the best.

Guy@GEA