Customer reviews from geappliances.com
GE - 28 in. Wide 17.5 Cu. Ft. Top-Freezer Refrigerator with Edge-to-Edge Glass Shelves - Black
Average customer rating
4.3
(353 Reviews)
Rating breakdown 353 reviews
5 Stars
216
4 Stars
82
3 Stars
30
2 Stars
8
1 Star
17
87%of customers recommend this product.
(
252 out of
290)
Customer Reviews for GE - 28 in. Wide 17.5 Cu. Ft. Top-Freezer Refrigerator with Edge-to-Edge Glass Shelves - Black
Customer Rating
1
Terrible!!!
on April 1, 2021
Posted by: Refrigerator Heaven
from savage, mn
Fridge was installed dented and scratched -- door was uneven -- hinges not seated properly -- sometimes door opens by itself -- adjustable legs on bottom don't work unit rolls around scratching maple floor -- one of the posts is bent -- no GE log emblem -- some kind of plastic sheet underneath the unit is flopping around not sure what that is -- no manual was provided had to download from internet -- the plugs in the face of both doors look like boogers or some old rubber cement -- they are all dirty and disgusting looking -- some of the plastic is cheap -- like the ice maker
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, April 8, 2021
Hi there,
Thanks for the review. We're so sorry to hear about all of the issues you encountered with your refrigerator. We're sure this was frustrating for you.
Know that one of our agents will be reaching out via email to investigate further.
Hope this helps and that you're staying safe.
Michael@GEA
Thanks for the review. We're so sorry to hear about all of the issues you encountered with your refrigerator. We're sure this was frustrating for you.
Know that one of our agents will be reaching out via email to investigate further.
Hope this helps and that you're staying safe.
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice Shelves and Lighting
on March 30, 2021
Posted by: Goldminer51
from Lake Stevens, WA
The shelves, especially on the door are well designed and roomy. The LED interior lighting is very bright and useful.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
To loud, runs continuously stays on 5 keep fd cold
on March 24, 2021
Posted by: Anonymous
from Nyssa Oregon
To loud, runs continuously stays on 5 keep food cold on buttom.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
5
Response from geappliances.comBy Vikki@GEA, GE_Appliances, April 7, 2021
Hi - Thank you for sharing your concerns regarding your new GE refrigerator. We are sorry to hear you are unhappy with your purchase. In order to maintain proper even temperatures, the compressor will run much of the time. Newer refrigerators have compressors that are designed to run 80% to 90% of the time and are still more energy efficient because the greatest amount of energy is used when the compressor cycles on as opposed to when the compressor is actually running. You have mentioned the control stays on 5. Try turning the control down to a lower setting and if the temperatures are cold enough to suit your personal preferences that is fine to do so. If this information does not address the issues you are having we would recommend having service check the refrigerator. If needed, please call 1-800-432-2737 M-F 7am-10pm, Sat 8am-6pm, Sun 8am -6pm EST to schedule a service appointment. We wish you all the best! Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Best refrigerator ever
on March 24, 2021
Posted by: DjdamianD
from 4620 North Hazel St Los Lunas NM 87031
I can't say enough about these refrigerator very energy sufficient best refrigerator I ever purchase thank you
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Good, not great
on March 22, 2021
Posted by: Amy1234567
The fridge is smaller than I thought, particularly the freezer. Ice maker seems Really slow, too. It looks good and works ok, just nothing outstanding.
I would recommend this to a friend!
Features
4
Performance
3
Quality
4
Value
3
Response from geappliances.comBy Sharon@GEA, GE_Appliances, March 23, 2021
Hi, there. Welcome to the GE Appliances family! We appreciate the honest feedback about your refrigerator and hope you will reach out to us if you need anything in the future. We hope you stay in touch. Best wishes! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Suitable to needs
on March 20, 2021
Posted by: my_fridge
from West Palm Beach, FL
I am entirely satisfied with products, it is new modern and provides all the needs I expect in a refrigerator. The freezer space is adequate, easy to clean. I have no complains and am satisfied with the produce, space inside, layout, material of the shelf. I could go on and on.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Eliza@GEA, GE Appliances, April 26, 2021
Hi there, it makes us very excited to hear that your new refrigerator is exceeding your expectations and that expansive food storage capacity and variety of shelves and drawers that it offers has made it the perfect model to meet your needs! We are confident that its high-quality design and dependable cooling performance will continue to serve you well in the years to come. Thank you for taking the time to share your positive review and being a part of the GE Appliances family! -Eliza@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Good fridge for the price!
on March 10, 2021
Posted by: splunge4me
from Dallas, Texas
Even though we wanted a larger fridge, prices were spiked during the pandemic when our fridge went out. This is what we could afford to purchase and we are happy with this model. Large enough, quiet, nice design.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect Fit
on March 8, 2021
Posted by: Celeste30
from Canoga Park
It’s only been a few days, but I’m happy with my purchase. I got the silver color and I was happily surprised. I wanted stainless steel, but the silver was the only one available at the time. I have received lots of compliments about it. It has a nice shimmer to it in the sunlight. The size was perfect for my apartment. I love the ice maker and the deli storage. Definitely recommend this product.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Mike@GEA, GE Appliances, March 19, 2021
Hey there,
Thank you so much for reviewing this marvelous refrigerator. We can understand not getting your preferred choice, but we're glad to hear that things worked out! Thank you for being part of the GE family. Mike@GEA
Thank you so much for reviewing this marvelous refrigerator. We can understand not getting your preferred choice, but we're glad to hear that things worked out! Thank you for being part of the GE family. Mike@GEA
Written by a customer while visiting geappliances.com