Customer reviews from geappliances.com
GE - 28 in. Wide 17.5 Cu. Ft. Top-Freezer Refrigerator with Edge-to-Edge Glass Shelves - Black
Average customer rating
4.3
(353 Reviews)
Rating breakdown 353 reviews
5 Stars
216
4 Stars
82
3 Stars
30
2 Stars
8
1 Star
17
87%of customers recommend this product.
(
252 out of
290)
Customer Reviews for GE - 28 in. Wide 17.5 Cu. Ft. Top-Freezer Refrigerator with Edge-to-Edge Glass Shelves - Black
Customer Rating
1
Loud freaking refrigerator
on September 6, 2025
Posted by: MtOet
[This review was collected as part of a promotion.] Too loud!! Stuck with GE brand because my mom had a microwave already that was pretty new. Now I wish I would have gone to whirlpool instead. This refrigerator is as a loud as a Mack truck!!
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Jonathon, GE_Appliances, September 9, 2025
We'd like to help out with your the sound level of your refrigerator. There can be a lot of different sounds that can occur during normal operation. We suggest checking through the following link to view some: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If you suspect the sounds aren't normal, we recommend scheduling service with our Bodewell team. You can do so by calling 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
If you suspect the sounds aren't normal, we recommend scheduling service with our Bodewell team. You can do so by calling 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting geappliances.com
Customer Rating
5
Awesome Fridge!
on August 31, 2025
Posted by: GE Fridge18
from Wayne, NJ
[This review was collected as part of a promotion.] The GE18GSNHRSS is a top freezer style fridge with factory installed ice maker. Easy to install and ice came out shorty after hookup. So far, great fridge.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice Refrigerator
on August 23, 2025
Posted by: dragonlady60
from Espanola, NM
The selves enable me to put gallon containers at a convenient level. I was able to adjust the shelves to what I wanted. It also has a deli meat drawer and 2 veggie/produce drawers. The door also holds alot of food. I love the icemaker too.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Solid but more to be desired.
on August 15, 2025
Posted by: GB303
Fridge works as intended. Wish there was an internal water option and that the exterior finishes were smooth and more refined. Picture was misleading about texture of fridge.
I would recommend this to a friend!
Features
3
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Really roomy for a smaller refrigerator
on August 9, 2025
Posted by: chaines2221
I like the room this refrigerator has for the size of it.
Written by a customer while visiting geappliances.com
Customer Rating
4
Perfect Size
on August 3, 2025
Posted by: Joanne48
from Henderson NV
This is a perfect size for 1 or 2 people. I use containers to sort items but really don’t need too as there is so much room.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great
on June 20, 2025
Posted by: Carl19934
nice looking Frig and very efficient, lots of room
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
GIE 18GSNRSS Has Several Deficiencies
on April 18, 2025
Posted by: Customer 95864
Bottom line - the refrigerator is too noisy, and the ice maker is too noisy. Also, no light in freezer is reduces practical functionality. Further, temperature adjustment provides only a few settings to obtain correct refrigerator temperature. I had read that it was noisy, but didn't imagine it would be this noisier than the 20 year old whirlpool refrigerator that is replaced. My work is disrupted each time refrigerator or ice maker comes on. Not a good value for the price, although it does seem that all refrigerators in this price range have deficiencies. Capacity, configuration, and shelving are all good. I will think twice before buying GE again.
Response from geappliances.comBy Adrian, GE_Appliances, April 22, 2025
We know the importance of a new appliance meeting your expectations, and we will be sure to pass these comments along to our product team for review, as we're always looking for ways to improve our products. We have also provided some normal refrigerator noises/sounds at the link below. If you are experiencing any noises/sounds not listed, service is advised. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
Written by a customer while visiting geappliances.com