Customer reviews from geappliances.com
GE - 28 in. Wide 17.5 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - Stainless Steel
Average customer rating
4.4
(580 Reviews)
Rating breakdown 580 reviews
5 Stars
384
4 Stars
119
3 Stars
47
2 Stars
14
1 Star
16
88%of customers recommend this product.
(
441 out of
503)
Customer Reviews for GE - 28 in. Wide 17.5 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - Stainless Steel
Customer Rating
1
Junk refrigerator
on November 5, 2026
Posted by: Gally88
[This review was collected as part of a promotion.] The refrigerator sounds like it’s about to die and I’ve already got it on the top number five to keep it cold enough for the food and I just bought the thing a few months ago
Response from geappliances.comBy Diego, GE_Appliances, November 6, 2026
We want to clarify some information regarding the sound level of your refrigerator. It is important to remember that newer refrigerators may sound different than older models and have updated technology and features. The compressor in a refrigerator is designed to run 80-90% of the time, which is more energy efficient than stopping and starting frequently, so you may hear it during normal operation. You can find more information regarding regular sounds in the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901.
If the sounds you are experiencing are not from normal operation, we recommend scheduling an appointment with one of our Bodewell technicians by calling 1-833-4BODEWELL or online here: https://www.bodewell.com/schedule-repair-service.
If the sounds you are experiencing are not from normal operation, we recommend scheduling an appointment with one of our Bodewell technicians by calling 1-833-4BODEWELL or online here: https://www.bodewell.com/schedule-repair-service.
Written by a customer while visiting geappliances.com
Customer Rating
5
Love my new fridge!
on September 20, 2026
Posted by: Rapture3169
from Fresno CA
I love GE since I won a GE Science contest in 1978 as an 8 year old. The fridge works great. The freezer is cold enough to keep my ice cream cold. And the fridge part is cold enough to keep my milk from going bad!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Sarah, GE_Appliances, October 15, 2026
Thank you for your loyalty to our brand! We're glad to hear the refrigerator and freezer are cooling well for you. We're big fans of this model, especially the LED lighting that helps you quickly locate your favorite foods using natural-looking light.
We're confident the refrigerator will be storing your food perfectly for a long time to come. Enjoy!
We're confident the refrigerator will be storing your food perfectly for a long time to come. Enjoy!
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor Product
on August 15, 2026
Posted by: Candy J 1403
I brought this fridge and it has been terrible it does not blow or keep food together. Very dissatisfied with this product. I have To replace this fridge again within a two week period they should just discontinue this fridge I see Why it’s so cheap
Response from geappliances.comBy Tierra, GE_Appliances, August 17, 2026
We'd like to assist with the cooling performance of your refrigerator. Firstly, check the temperature of the installation. Your refrigerator may not cool properly if installed in a location which experiences temperatures below 60°F or above 110°F. Also, large containers in the back may block the flow of cold air and adversely affect the temperatures in the refrigerator. Be sure to move tall items forward so they don't block the air flow.
For more troubleshooting, you can refer to the following article here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185
If the unit still won't cool properly, please call 1-833-4BODEWELL or visit this site: https://www.bodewell.com/schedule-repair-service.
For more troubleshooting, you can refer to the following article here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185
If the unit still won't cool properly, please call 1-833-4BODEWELL or visit this site: https://www.bodewell.com/schedule-repair-service.
Written by a customer while visiting geappliances.com
Customer Rating
3
This refrigerator runs loud!
on July 19, 2026
Posted by: Jmd75
from Massachusetts
This refrigerator has nice clean lines and looks good in my kitchen. It cools nicely but it is loud!
I did size down from a double door with the freezer below and I’m still trying to adjust. But my biggest complaint is how loud it is! Had I known this before I wouldn’t have bought it.
I did size down from a double door with the freezer below and I’m still trying to adjust. But my biggest complaint is how loud it is! Had I known this before I wouldn’t have bought it.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
4
Value
4
Response from geappliances.comBy Julia, GE_Appliances, July 20, 2026
It is important to remember that newer refrigerators may sound different than older models due to updated technology and features. The compressor in a refrigerator is designed to run 80-90% of the time, which is more energy efficient than stopping and starting frequently, so you may hear it during normal operation. Normal operating sounds can be found on page 19 of the Use and Care Manual here: https://images.salsify.com/image/upload/s--adhyX7gy--/5565b9198831d98b992b5cd244b836562f3f2a86.pdf. If this is not what you're experiencing, please make an appointment with one of our Bodewell technicians, by calling 1-833-4BODEWELL or visit this site: https://www.bodewell.com/schedule-repair-service.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features!
on June 24, 2026
Posted by: Sashajoy
The refrigerator works great, I like how big the capacity of the refrigerator and freezer.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Almost perfect
on May 4, 2026
Posted by: Cymax722
Everything is great, and the slate color is perfect for us. However it did not have a pigtail from the factory, so an icemaker can not be hooked up.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
5
Response from geappliances.comBy Sarah, GE_Appliances, May 6, 2026
We’re glad to hear you love the slate finish and are overall happy with the refrigerator. Your model is compatible with our IM4D icemaker kit, and we’d like to address this issue you’ve had with not being able to install an icemaker. We’ll be reaching out over email to discuss this situation with you further. Please respond at your earliest convenience, so we can assist.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great overall I think consumer energy for this ref
on April 7, 2026
Posted by: RockintheTop
I love my Ge refrigerator and thank you consumers energy for making this happen
Written by a customer while visiting geappliances.com
Customer Rating
5
All
on February 19, 2026
Posted by: Azul Chris
Works great but it comes with no ice tray was unhappy
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Jonathon, GE_Appliances, February 20, 2026
We're glad that you are enjoying your new refrigerator. This model does not come with an ice tray, but we will be passing your comments over to our product team to review. Thank you for sharing your comments with us.
Written by a customer while visiting geappliances.com