Customer reviews from geappliances.com
GE - 17.5 Cu. Ft. Top-Freezer Refrigerator - Silver
Average customer rating
4.3
(352 Reviews)
Rating breakdown 352 reviews
5 Stars
216
4 Stars
82
3 Stars
29
2 Stars
8
1 Star
17
87%of customers recommend this product.
(
251 out of
289)
Customer Reviews for GE - 17.5 Cu. Ft. Top-Freezer Refrigerator - Silver
Customer Rating
4
Ice maker slow
on January 28, 2022
Posted by: Mantha
from DeLand, FL
The ice maker is very slow in making ice, but other then that gets very cold both in freezer and refridgerator.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Very clean lines and works well
on January 21, 2022
Posted by: happy customer 666
from Las Vegas
Was a good choice-plenty of space for my needs - not too big and can hold alot - freezes quickly.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
New Fridge 2022
on January 12, 2022
Posted by: 2022 appliance
from milwaukee, wi
Seeing I did not have a lot to choose from due to the size of the area I have for the appliance. Everything seems to work well, have not had any issues with its performance. So far, the only things that bother me are that ii is noisier than my previous one and it has metal feet in the front and has scratched up my wooden floor.
I would recommend this to a friend!
Features
3
Performance
3
Quality
4
Value
3
Response from geappliances.comBy Kelsey@GEA, GE_Appliances, January 13, 2022
Hi there - We're so happy to know that your new refrigerator is working properly and that it fits well in your space! Welcome to GE Appliances family. We are sorry, though, that it scratched your wooden floor during installation and that it's noisier than your previous refrigerator. This would be quite discouraging.
When positioning the refrigerator, it's important to note that moving the refrigerator in a side direction may result in damage to the floor covering or refrigerator. That's why we recommend turning the leveling legs at each front corner of the refrigerator counterclockwise until the rollers support the refrigerator, then pulling the refrigerator straight out and returning it to position by pushing it straight in.
As for the noise, newer refrigerators sound different from older refrigerators because modern refrigerators have more features and use newer technology. There's a handy list and descriptions of normal operating sounds on page 19 of the owner's manual that you may want to review, to troubleshoot and rule out any potential problems: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000478-2.pdf.
We hope this information is insightful. Connect with us if you have any questions or concerns in the future - we're always glad to help out! All the best, Kelsey@GEA
When positioning the refrigerator, it's important to note that moving the refrigerator in a side direction may result in damage to the floor covering or refrigerator. That's why we recommend turning the leveling legs at each front corner of the refrigerator counterclockwise until the rollers support the refrigerator, then pulling the refrigerator straight out and returning it to position by pushing it straight in.
As for the noise, newer refrigerators sound different from older refrigerators because modern refrigerators have more features and use newer technology. There's a handy list and descriptions of normal operating sounds on page 19 of the owner's manual that you may want to review, to troubleshoot and rule out any potential problems: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000478-2.pdf.
We hope this information is insightful. Connect with us if you have any questions or concerns in the future - we're always glad to help out! All the best, Kelsey@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Overall very happy
on January 8, 2022
Posted by: BunnyLynn
from Springfield, VA
We’ve only owned this unit for 3 months, but so far there are no issues. We are using this as an extra unit in our newly remodeled basement and had space limitations. I had a few other choices but went with GE as it seemed the best choice for our needs. I wish it were a little less noisy but we aren’t in the room a lot so I don’t hear it often. I also wish the manufacturer would spend the money to include a light in the freezer. We are thrilled to finally have splurged on an ice maker. Ice tastes great as we also purchased a compatible GE filter. Now the unit needs to last a good long while and I’ll be thrilled. Time will tell.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Loud
on December 30, 2021
Posted by: Cozziex3
from EDH CA
This is the loudest refrigerator that I have ever owned. It seems to always be always trying to cool, even after we adjusted the temperature
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
3
Value
4
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, January 3, 2022
Hi there,
Thanks for taking the time to write a review. Sorry to hear about the issues that you've had here. Know that we don't rate our refrigerators or freezers in decibels so we're not able to provide a rating while it's running.
Also, for refrigerators and freezers to maintain the proper temperature, the compressor will run much of the time. Refrigerators and freezers have compressors that are designed to run 80% to 90% of the time. This makes them more energy efficient because the greatest amount of energy is used when the compressor cycles on as opposed to when the compressor is actually running.
With all of that said, if you'd like to read more about normal and abnormal sounds that you may hear coming from your unit, you can click here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
We do hope this is helpful for you. If you've got questions or concerns in the future, know that we're always here to help as best we can.
All the best,
Michael@GEA
Thanks for taking the time to write a review. Sorry to hear about the issues that you've had here. Know that we don't rate our refrigerators or freezers in decibels so we're not able to provide a rating while it's running.
Also, for refrigerators and freezers to maintain the proper temperature, the compressor will run much of the time. Refrigerators and freezers have compressors that are designed to run 80% to 90% of the time. This makes them more energy efficient because the greatest amount of energy is used when the compressor cycles on as opposed to when the compressor is actually running.
With all of that said, if you'd like to read more about normal and abnormal sounds that you may hear coming from your unit, you can click here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
We do hope this is helpful for you. If you've got questions or concerns in the future, know that we're always here to help as best we can.
All the best,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Refrigerator too loud
on December 28, 2021
Posted by: Seblack
Everything as is as expected with this product except for how loud it is when running, and the length of time that it runs. It fits my space well, has all of the storage I need and the ice maker works fine. However, the decibel level is loud enough that I would have ordered a replacement with the quiet feature if I could have found one that would fit.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
4
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, January 3, 2022
Hi there,
Thanks for taking the time to write a review. Sorry to hear about the noisiness of your unit, we can understand how that would be frustrating. We did want to mention that we do not rate the sound level of our refrigerators or freezers, which means we are unable to provide a decibel level for while they are running. If you have questions or concerns about the noises you're hearing, take a look at this article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
Also, for refrigerators and freezers to maintain the proper temperature, the compressor will run much of the time. Refrigerators and freezers have compressors that are designed to run 80% to 90% of the time. This makes them more energy efficient because the greatest amount of energy is used when the compressor cycles on as opposed to when the compressor is actually running. If you'd like to learn more about this, you can click here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16932
We're happy to hear that it meets your installation and storage needs well! If you've got other questions or concerns in the future, know that you can reach out any time.
Best wishes,
Michael@GEA
Thanks for taking the time to write a review. Sorry to hear about the noisiness of your unit, we can understand how that would be frustrating. We did want to mention that we do not rate the sound level of our refrigerators or freezers, which means we are unable to provide a decibel level for while they are running. If you have questions or concerns about the noises you're hearing, take a look at this article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
Also, for refrigerators and freezers to maintain the proper temperature, the compressor will run much of the time. Refrigerators and freezers have compressors that are designed to run 80% to 90% of the time. This makes them more energy efficient because the greatest amount of energy is used when the compressor cycles on as opposed to when the compressor is actually running. If you'd like to learn more about this, you can click here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16932
We're happy to hear that it meets your installation and storage needs well! If you've got other questions or concerns in the future, know that you can reach out any time.
Best wishes,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Good features.
on December 25, 2021
Posted by: BrianPaulDrew
from Sherwood, Oregon
Love the movable drawer. Need more levels for shelve adjustment. Works great. Maybe separate controls for fridge and freezer.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Great fridge but a little noisy for an apartment
on December 17, 2021
Posted by: ApartmentJoe
from Hoboken, NJ
The refrigerator does what it's supposed to. The noise when it's on the cooling cycle can be bothersome but it's not overwhelming.
I would recommend this to a friend!
Features
4
Performance
3
Quality
5
Value
5
Written by a customer while visiting geappliances.com