Customer reviews from geappliances.com
GE - 17.5 Cu. Ft. Top-Freezer Refrigerator - Silver
Average customer rating
4.3
(354 Reviews)
Rating breakdown 354 reviews
5 Stars
216
4 Stars
82
3 Stars
31
2 Stars
8
1 Star
17
87%of customers recommend this product.
(
252 out of
291)
Customer Reviews for GE - 17.5 Cu. Ft. Top-Freezer Refrigerator - Silver
Customer Rating
3
Very noisy.
on April 17, 2022
Posted by: AW999
from Charlotte, NC
Louder than the 25 year old Whirlpool that it replaced. Seems to work fine but when the compressor and fan come on, it is very loud.
I would recommend this to a friend!
Features
3
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Chris@GEA, GE_Appliances, April 18, 2022
Thanks for taking the time to reach out to us about your refrigerator. We're sorry to hear, though, that it's been louder than you had expected. We've made sure to pass your comments along to our refrigerator design team for future improvement and consideration. If you feel that it's running too loud, then we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can schedule service online at: https://www.geappliances.com/ge/service-and-support/service.htm or by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET. Please let us know if there's anything else we can help with! -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Suits my needs
on April 13, 2022
Posted by: Jatopa
from Warrenton, Va
Due to my galley size kitchen, I’m extremely limited on refrigerator size. Purchased another brand that when delivered, the only thing working was the light bulb. Was returned & purchased this one. This is NOT a stainless steel finish…not sure what it is but it’s horrible. Will only clean with soap & water & shows every fingerprint.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Vikki@GEA, GE_Appliances, April 14, 2022
Hi - Thank you for choosing this lovely GE refrigerator for your home. We are sorry to hear you're finding the refrigerator difficult to clean and are happy to share tips you may find helpful -- https://products.geappliances.com/appliance/gea-support-search-content?contentId=16574 -- This is in fact a stainless steel finish model and it will show fingerprints. You can minimize this somewhat by following the suggestions in the support document we provided above. We apologize if this has caused you any disappointment or inconvenience. Kind regards - Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Good interior layout
on April 9, 2022
Posted by: PNGA
from Augusta,ga
Great product. Perfect size for my space. Good interior layout.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice fridge but freezer is poorly designed
on April 5, 2022
Posted by: Nursefig
from Michigan
Overall I’m very satisfied with this refrigerator. However, if you do not own another freezer, I would not recommend buying this model. The design of the freezer requires that you seat the shelf in a very low position in order to use the ice maker. The shelf sits only about two inches above the bottom of the freezer so you can’t put very much under the shelf and it’s hard to get things in and out of that space.
No, I would not recommend this to a friend.
Features
1
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
3
Very noisy refrigerator
on March 28, 2022
Posted by: Honest Opinion 2
from Northern California
The refrigerator is working fine but the noise it makes is extremely loud. I would recommend it with reservations about the amount of noise when the motor turns on and runs for a long time.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Guy@GEA, GE Appliances, March 31, 2022
Hi there, we're glad to see the refrigerator is working well, but so sorry it's noisier than expected. We can see how that might put a damper on your new ownership experience, so we'd like to thank you for giving us some feedback to work with. We're always looking for ways to improve and we take our reviews very seriously. We're wishing you the best and we're glad to have you in our GEA family.
Guy@GEA
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Bad Deal
on March 22, 2022
Posted by: Mr Bill 4545
from Mooresville nc
Had food in there for days...and it brand new! Ice cream is like water .. unbelievable... Expected more from GE
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Joyce@GEA, GE_Appliances , March 24, 2022
Hello- We are so sorry to hear you had these issues with your new refrigerator. This is not the ownership experience we want for you and would like to get a little more information from you. We appreciate your patience in waiting to hear from us. Thank you! Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
PERFECT FOR OUR SMALL CONDO
on March 15, 2022
Posted by: BoomerTN
from North Myrtle Beach, SC
Our new refrigerator is the perfect size for our condo. It has ice maker and freezer on the top and plenty of room.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Happy with fridge
on March 13, 2022
Posted by: BuffaloGal
from Edinboro PA
Like this one. It's smaller than my otger one but i seem to be able to fit just as much in fridge part. Love the large door shelves. Fits my gallon and half gallon pitchers without issue. Ice maker nice feature makes plenty for what we use.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com